List of Khafy Customers
Jeddah, 23526,
Saudi Arabia
Since 2010, our global team of researchers has been studying Khafy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Khafy for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Khafy for Survey and Questionnaire include: Green Health Saudi Arabia, a Saudi Arabia based Life Sciences organisation with 250 employees and revenues of $30.0 million, Overjar Saudi Arabia, a Saudi Arabia based Leisure and Hospitality organisation with 120 employees and revenues of $6.0 million, Multazim Solutions, a Bangladesh based Professional Services organisation with 15 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Khafy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Khafy customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Green Health Saudi Arabia | Life Sciences | 250 | $30M | Saudi Arabia | Khafy | Khafy | Survey and Questionnaire | 2024 | n/a | In 2024, Green Health Saudi Arabia implemented Khafy, using Khafy as a Survey and Questionnaire application to instrument customer experience across its pharmacy network. The deployment targeted Green Health pharmacies in Saudi Arabia and was sized for a 250 employee organization, focusing on retail customer interactions and branch-level service assessments. Khafy’s inspection, mystery-shopping, and survey-based benchmarking modules were configured to capture percentage-based scoring and structured checklists, enabling branch strengths and weaknesses to be quantified. Khafy’s inspection and mystery-shopping modules and Power BI executive summary reports were used for market-position analysis and staff performance tracking, with field data mapped into executive dashboards for comparative benchmarking. The implementation supported business functions including retail operations, customer experience management, and staff performance monitoring, with reporting delivered to operations and leadership for follow-up actions. Outputs included percentage-based insights that revealed competitor customer experiences and branch performance gaps, used to inform service improvement and staff coaching. | |
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Multazim Solutions | Professional Services | 15 | $1M | Bangladesh | Khafy | Khafy | Survey and Questionnaire | 2024 | n/a | In 2024 Multazim Solutions engaged Khafy to provision Khafy as a Survey and Questionnaire solution to deliver mystery-shopping services under a memorandum of understanding, targeting regulatory compliance assessments across Saudi Arabia. The agreement positions Khafy as the operational application for field mission orchestration and structured questionnaire delivery within Multazim Solutions service offerings. The implementation uses Khafy’s mystery shopper missions module and reporting and analytics module to instrument compliance and operations process areas, with mission configuration for tasking, observational checklists, standardized scoring, and consolidated reporting. Khafy’s reporting and analytics components are described as the primary capability for aggregating field responses, generating compliance assessment reports, and surfacing violation patterns to operations and compliance teams. Governance is anchored by the signed memorandum of understanding, which frames the commercial and operational relationship and the cross‑border scope across the Kingdom of Saudi Arabia. The deployment is intended to support regulatory compliance assessments and help organizations reduce violations across Saudi Arabia, with Multazim Solutions operating Khafy to deliver mystery-shopping engagements to client operations and compliance functions. | |
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Overjar Saudi Arabia | Leisure and Hospitality | 120 | $6M | Saudi Arabia | Khafy | Khafy | Survey and Questionnaire | 2024 | n/a | In 2024 Overjar Saudi Arabia deployed Khafy to run mystery-shopping surveys and CX analytics across its Saudi branches. Khafy is a Survey and Questionnaire application used to capture branch level customer interactions and to measure employee performance. The deployment focused on observational missions and structured survey collection at customer touchpoints, enabling consistent branch comparisons across the Kingdom of Saudi Arabia. Implementation used Khafy mystery shopper missions and executive BI and reporting capabilities to operationalize customer experience measurement. The configuration included scripted mission workflows, standardized scoring rules, and aggregated dashboards for cross-branch analytics and trend detection. These modules supported both field data collection by mystery shoppers and centralized executive reporting for the operations and customer experience teams. Governance aligned to OverJar operations and CX leadership, with recurring reporting cycles to guide branch level development decisions and prioritize corrective actions. Khafy delivered analytics that highlighted positive and negative aspects at each location, helping identify areas for employee coaching and branch improvements. |
Buyer Intent: Companies Evaluating Khafy
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