List of KivaCRM Customers
Istanbul, 34722,
Turkey
Since 2010, our global team of researchers has been studying KivaCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased KivaCRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using KivaCRM for CRM include: Vodafone Turkey, a Turkey based Communications organisation with 11350 employees and revenues of $3.59 billion, IdeaSoft, a Turkey based Professional Services organisation with 250 employees and revenues of $35.0 million, Vizyon Koleji Turkey, a Turkey based Education organisation with 120 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using KivaCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The KivaCRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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IdeaSoft | Professional Services | 250 | $35M | Turkey | Kiva Technology | KivaCRM | CRM | 2018 | n/a |
In 2018, IdeaSoft implemented KivaCRM as its central CRM to consolidate sales, reporting and analytics across its Turkey operations. The deployment positioned KivaCRM as the primary CRM for sales force automation and commercial reporting within the company.
KivaCRM was configured to support Sales Force Automation workflows, opportunity and pipeline management, and operational reporting. The implementation emphasized configurable dashboards and analytics, enabling standardized lead-to-order workflows and consolidated sales performance reporting using KivaCRM reporting modules.
Integrations include inferred ecommerce connectivity between KivaCRM and IdeaSoft ecommerce systems, based on vendor product documentation referencing IdeaSoft, enabling order and customer synchronization across channels. Operational coverage focused on sales and commercial teams in Turkey, with the system serving as the authoritative customer and opportunity record.
Governance centered on centralizing customer data and standardizing sales processes in KivaCRM, with rollout and process adoption across IdeaSoft’s Turkey sales organization. The vendor reports that IdeaSoft doubled operational efficiency and sales success after adoption, and KivaCRM remains the core CRM for the company’s sales and analytics functions.
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Vizyon Koleji Turkey | Education | 120 | $5M | Turkey | Kiva Technology | KivaCRM | CRM | 2019 | n/a |
In 2019 Vizyon Koleji implemented KivaCRM, adopting the vendor's Education Institutions edition to manage student recruitment and admissions workflows. The deployment positioned KivaCRM as the school's primary CRM for prospective student contact, interview coordination and internal workflow orchestration across its administrative functions in Turkey.
Configuration focused on prospect management modules, interview scheduling and tracking, communication logging, and internal workflow automation. Administrators leveraged the Education Institutions edition to build customizable enrollment forms, stage-based candidate pipelines and automated notification rules that reflect the school admissions lifecycle.
Operational scope covered admissions, front office and enrollment administration, aligning KivaCRM records and activity streams with daily admissions operations. Role-based access and user profiles were applied to segregate duties between admissions officers, front desk staff and academic coordinators, enabling centralized case handling for prospective families.
Governance and rollout emphasized configuration-led customization and user training to embed new interview processes and internal workflows into existing school routines. Vizyon Koleji praised KivaCRM for its ease of customization and usability, and used KivaCRM as its CRM to support admissions and enrollment business functions.
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Vodafone Turkey | Communications | 11350 | $3.6B | Turkey | Kiva Technology | KivaCRM | CRM | 2016 | n/a |
In 2016, Vodafone Turkey implemented KivaCRM, selecting the KivaCRM Telco edition to manage call center and field sales operations for its corporate sales channels. The deployment targeted corporate sales functions, concentrating on call center agent workflows and field sales orchestration within Vodafone Turkey.
KivaCRM's Telco Call Center and Field Sales modules were configured to provide contact and case management, queue and skill based routing, guided agent scripting, sales force automation for field representatives, appointment scheduling, and mobile data capture for on site activities. The implementation emphasized workflow automation, templated interactions, and role based access to align CRM records with telco sales and service processes.
Architecturally the deployment used a centralized CRM instance tailored to telco workflows, enabling unified customer records across call center and field touchpoints and allowing orchestration of case lifecycle and lead progression. Operational coverage included call center teams and field sales units supporting Vodafone Turkey corporate accounts, with configuration focused on corporate sales channel processes rather than consumer retail workflows.
Governance centered on standardizing agent scripts and field sales procedures within the KivaCRM configuration, introducing process controls and workflow rules to enforce sales and service handoffs. Outcomes reported by the vendor include improving operational efficiency and customer interactions for Vodafone Turkey, reflecting tighter operational alignment between call center and field teams.
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