List of KONEXUS AlertSense Customers
Eagle, 83616, ID,
United States
Since 2010, our global team of researchers has been studying KONEXUS AlertSense customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased KONEXUS AlertSense for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using KONEXUS AlertSense for Critical Event Management include: King County, WA, a United States based Government organisation with 13000 employees and revenues of $5.40 billion, Umatilla County United States, a United States based Government organisation with 350 employees and revenues of $184.0 million, City Of Pierre United States, a United States based Government organisation with 200 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using KONEXUS AlertSense, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City Of Pierre United States | Government | 200 | $50M | United States | KONEXUS | KONEXUS AlertSense | Critical Event Management | 2020 | n/a |
In 2020 the City Of Pierre United States implemented KONEXUS AlertSense, deploying the KONEXUS AlertSense Critical Event Management solution to provide free emergency notifications to citizens. The deployment extended to Hughes County as a joined jurisdiction, and KONEXUS published a vendor announcement in December 2020 noting the jurisdictions joined the Konexus network and that citizens could sign up to receive weather and non-weather emergency notifications.
The implementation configured multi-channel notification capabilities including WEA broadcasts, SMS, landline dialing, email distribution and the Konexus mobile app, aligning with standard Critical Event Management functional workflows such as broadcast routing, citizen opt-in enrollment and multi-channel delivery. KONEXUS AlertSense was positioned to support both weather and non-weather alerting use cases, enabling municipal public safety teams to issue targeted community notifications and improve situational awareness.
Operational scope covered municipal and county public safety and emergency management functions, with roll out focused on citizen enrollment and network inclusion rather than system-to-system integrations. Governance centered on jurisdictional coordination and opt-in notification processes, and the vendor announcement stated the implementation improved public alert reach and community situational awareness while providing free emergency notifications to residents.
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King County, WA | Government | 13000 | $5.4B | United States | KONEXUS | KONEXUS AlertSense | Critical Event Management | 2020 | n/a |
In 2020, King County, WA deployed KONEXUS AlertSense to support transit operations and employee communications for King County Metro Transit. The KONEXUS AlertSense implementation uses Konexus web and mobile alerting features to deliver both emergency and non-emergency communications across Seattle and King County. The deployment focused on mass and targeted alerting workflows, enabling driver notifications, incident updates and polls.
Operationally the system is used by Metro Transit dispatch, operations management and frontline drivers and staff to send thousands of notifications annually, supporting real time incident management and operational coordination. Functional capabilities implemented include mass broadcast alerts, targeted recipient groups, two way polling for rapid status collection, and mobile push and web based alert delivery consistent with Critical Event Management practices. Governance emphasized centralized alert authoring and role based distribution to standardize message templates and escalation paths for incident and routine communications. The implementation is reported to provide faster, clearer and instantaneous notifications for drivers and staff.
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Umatilla County United States | Government | 350 | $184M | United States | KONEXUS | KONEXUS AlertSense | Critical Event Management | 2016 | n/a |
In 2016 Umatilla County implemented KONEXUS AlertSense in the Critical Event Management category to support public safety and emergency management notifications. The county switched to KONEXUS AlertSense in October 2016 and provisioned the platform for county-level outreach to residents and county employees.
KONEXUS AlertSense was configured for geo-referenced area alerts, reusable message templates, and multi-channel outreach workflows, enabling targeted notifications for weather events, fires, burn notifications, and infrastructure incidents. The configuration emphasizes area-based targeting and templated messaging to accelerate alert authoring and distribution to both public and internal audiences.
Operational ownership sits with emergency management and public safety functions, which use KONEXUS AlertSense for issuing alerts to the public and to county staff across Umatilla County. The deployment standardized county alerting processes through template-driven workflows and geographic targeting, and the customer story reports improved speed and accuracy of multi-channel alerts.
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