List of LaKeel Messenger Customers
Tokyo, 105-6220,
Japan
Since 2010, our global team of researchers has been studying LaKeel Messenger customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LaKeel Messenger for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LaKeel Messenger for Chatbots and Conversational AI include: Taisei Corporation, a Japan based Professional Services organisation with 14518 employees and revenues of $13.41 billion, Chiba Bank, a Japan based Banking and Financial Services organisation with 4280 employees and revenues of $1.50 billion, Matsuya Foods Holdings, a Japan based Leisure and Hospitality organisation with 2180 employees and revenues of $975.0 million and many others.
Contact us if you need a completed and verified list of companies using LaKeel Messenger, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LaKeel Messenger customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chiba Bank | Banking and Financial Services | 4280 | $1.5B | Japan | LaKeel | LaKeel Messenger | Chatbots and Conversational AI | 2017 | n/a |
In 2017, Chiba Bank deployed LaKeel Messenger as a secure on premises messaging platform to provide real time internal communications for approximately 7,000 employees in Japan. LaKeel Messenger, positioned within the Chatbots and Conversational AI category, was implemented to support finance operations and project teams with centralized messaging and coordination capabilities.
The implementation delivered one to one and group messaging, emergency safety confirmations and cross departmental information sharing, with LaKeel Messenger configured for internal channels, message persistence and role based access control consistent with enterprise messaging practices. The deployment used an on premises architecture to ensure data residency and to satisfy banking regulatory security requirements, operating inside Chiba Bank network boundaries.
Rollout occurred in October 2017 and targeted finance operations and project teams across the bank's Japan sites, enabling real time operational communications and emergency notification workflows. Governance focused on strengthening on premises security controls and access policies so the LaKeel Messenger deployment aligned with the bank's compliance and information protection obligations.
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Matsuya Foods Holdings | Leisure and Hospitality | 2180 | $975M | Japan | LaKeel | LaKeel Messenger | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Matsuya Foods Holdings implemented LaKeel Messenger in the Chatbots and Conversational AI category to strengthen communications between headquarters and its nationwide store network of about 1,200 stores. The initiative focused on operational communications for retail operations, enabling faster distribution of time sensitive corporate announcements to store teams.
LaKeel Messenger was configured to leverage built in survey capabilities and conversational chatbot workflows, automating employee Q&A and routine information requests. Functional modules deployed included announcement broadcasting, survey orchestration, and conversational response automation to standardize answers and reduce manual follow up.
Operational coverage encompassed headquarters communications and store level staff across Japan, targeting store managers and frontline employees to accelerate top down announcements and capture bottom up feedback. The deployment was aligned with retail operations and corporate communications functions to close the information loop between field and HQ.
Governance and process changes centered on standardized announcement workflows and survey driven feedback loops, shifting routine queries into automated conversational flows. Matsuya Foods Holdings used LaKeel Messenger to speed dissemination of limited time menu updates and to automate routine Q&A, reducing information sharing delays and lowering operational workload.
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Taisei Corporation | Professional Services | 14518 | $13.4B | Japan | LaKeel | LaKeel Messenger | Chatbots and Conversational AI | 2012 | n/a |
In 2012, Taisei Corporation implemented LaKeel's enterprise instant messaging product reported as LaKeel Instant Messenger, later referenced as LaKeel Messenger, in the Chatbots and Conversational AI category. The deployment covered approximately 13,000 users across Taisei's construction operations in Japan and was intended to strengthen project and field to headquarters communication and support compliance requirements.
The LaKeel Messenger implementation emphasized core enterprise messaging capabilities consistent with large scale instant messaging deployments, including secure one to one messaging, group chat, presence management, file exchange and message archiving for records retention. Configuration work inferred from the report included centralized user and policy administration, role based access controls for project teams, and client provisioning for both office and field users to maintain continuous communications across sites.
Operational scope focused on project management and site operations within Taisei's construction business, with rollout structured to align with project teams and field supervisors. Governance aspects centered on messaging policy enforcement and archival controls to address compliance, while administrative controls enabled scoped access and auditability across the organization.
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