List of Legal360 by HSO Customers
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Since 2010, our global team of researchers has been studying Legal360 by HSO customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Legal360 by HSO for Legal CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Legal360 by HSO for Legal CRM include: Michael Best & Friedrich, a United States based Professional Services organisation with 350 employees and revenues of $157.0 million, Foley & Lardner LLP, a United States based Professional Services organisation with 1100 employees and revenues of $150.0 million, Arnall Golden Gregory, a United States based Professional Services organisation with 297 employees and revenues of $52.5 million and many others.
Contact us if you need a completed and verified list of companies using Legal360 by HSO, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Legal360 by HSO customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Arnall Golden Gregory | Professional Services | 297 | $52M | United States | HSO | Legal360 by HSO | Legal CRM | 2021 | n/a | In 2021, Arnall Golden Gregory deployed Legal360 by HSO, adopting the Legal CRM to support business development and client relationship management. The deployment is reported across its US offices and is cited in Legal Technology’s US Top 200 listing as using HSO legal360 for BD and CRM. The implementation focused on business development and client relationship capabilities within Legal360 by HSO, including centralized contact and account management, opportunity and pipeline tracking, activity logging and BD workflow orchestration, and reporting to support firmwide business development and practice group alignment. These functional capabilities reflect typical Legal CRM workflows for lead to client tracking and coordinated BD activity across practice teams. Operational coverage spans the firm’s US offices, serving business development teams, client teams and practice leadership, with governance emphasis on standardized client records and pipeline ownership to align BD processes and opportunity handoff. There is no named HSO case study with dates publicly available, so the implementation timing is an estimate derived from vendor and industry listings. | |
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Foley & Lardner LLP | Professional Services | 1100 | $150M | United States | HSO | Legal360 by HSO | Legal CRM | 2016 | n/a | In 2016, Foley & Lardner LLP implemented Legal360 by HSO, a Legal CRM built on Microsoft Dynamics 365. The firm selected the solution in September 2016 and had the first phase live by the end of 2016, initiating a firm-wide business development, marketing, and relationship intelligence platform. HSO configured Legal360 by HSO to deliver core modules for business development, marketing operations, and relationship intelligence, including centralized contact and pursuit records, marketing and event tracking, and collision detection workflows. The deployment leveraged Microsoft Dynamics 365 as the underlying platform and included role based access controls, activity logging, and pursuit lifecycle stages aligned with Legal CRM functional patterns. Operational coverage extended across Foley & Lardner US and international offices, supporting business development, marketing, and client relationship teams. Integrations focused on consolidating contact intelligence and pursuit management into firm workflows, aligning CRM records with marketing event feeds and BD opportunity tracking to improve visibility of contacts and pursuits. Governance emphasized phased rollout sequencing, module activation by practice and region, and process changes to standardize marketing and event tracking and to reduce collisions in client outreach. Outcomes explicitly reported from the 2016 implementation include reduced collisions, improved marketing and event tracking, and better visibility of contacts and pursuits. | |
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Michael Best & Friedrich | Professional Services | 350 | $157M | United States | HSO | Legal360 by HSO | Legal CRM | 2019 | n/a | In 2019, Michael Best & Friedrich implemented Legal360 by HSO as its Legal CRM to modernize firmwide CRM, business development, and marketing and relationship intelligence. HSO cites Michael Best & Friedrich as a Legal360 customer using the application to centralize relationship intelligence and business development activities across the firm. The implementation concentrated on CRM and business development capabilities and incorporated marketing and relationship intelligence functionality, configured to consolidate contact records, surface relationship ties, and support targeted business development activities. Configuration emphasized standardized relationship data models and activity capture to enable consistent BD workflows across practice groups, positioning Legal360 by HSO as a single-source relationship visibility tool for fee earners and marketing teams. Operational scope covered business development, marketing, and practice teams across the firm, aligning CRM usage with firmwide client engagement processes. Governance included data stewardship and standardized business development process controls to improve information consistency and usability. |
Buyer Intent: Companies Evaluating Legal360 by HSO
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