List of Lime CRM Customers
Lund, 222 70,
Sweden
Since 2010, our global team of researchers has been studying Lime CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Lime CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Lime CRM for CRM include: Veidekke Norway, a Norway based Construction and Real Estate organisation with 7977 employees and revenues of $3.85 billion, Hsb Malmo Sweden, a Sweden based Construction and Real Estate organisation with 54 employees and revenues of $33.0 million, Bmw Sweden, a Sweden based Distribution organisation with 225 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Lime CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Lime CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bmw Sweden | Distribution | 225 | $30M | Sweden | Lime Technologies | Lime CRM | CRM | 2010 | n/a |
In 2010 BMW Sweden's BMW Financial Services began implementing Lime CRM, initiating work in November 2010 and launching the first phase in February 2011. The engagement started with Lime Easy and was later upgraded to Lime CRM to support broader campaign and mailing orchestration across the Nordic region.
The Lime CRM deployment included Lime BI and case management capabilities, configured to build a unified customer picture and to support campaign management and mailing workflows. Functional configuration emphasized centralized customer profiles, segment-driven campaign lists, case handling for customer inquiries, and business intelligence reporting to surface retention signals.
Integrations were executed directly with BMW Financial Services financial systems and with external data enrichment from Bisnode to consolidate credit and contact data into the Lime CRM customer master. Operational coverage focused on BMW Financial Services across the Nordic region, enabling marketing and customer service teams to run coordinated mailings and retention-focused campaigns.
Governance followed a phased rollout from Lime Easy to full Lime CRM, with centralized campaign controls and case management workflows to standardize customer engagement processes. Lime CRM, combined with Lime BI and case management, contributed to increased customer focus and a reported rise in retention rate in the first year after launch.
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Hsb Malmo Sweden | Construction and Real Estate | 54 | $33M | Sweden | Lime Technologies | Lime CRM | CRM | 2016 | n/a |
In 2016, Hsb Malmo Sweden implemented Lime CRM to manage housing-association clients, contacts, tickets, contracts and services across its local operations. The deployment established Lime CRM as the primary customer record for membership and property service management within the organization.
The implementation covered core CRM modules for contact and account management, ticketing for service and maintenance requests, contract tracking and service portfolio records. The organization migrated from a desktop client to Lime's web client to enable mobility and cloud-based updates, and Lime CRM was configured to support role based access for business functions that include legal and customer service.
Data integration work surfaced records from other systems such as PM and Agresso into Lime CRM to build a fuller customer view in Sweden, enabling cross system visibility of contracts, financial records and project information. Operational coverage extended across departments involved in member services, legal review and maintenance coordination, with the web client improving on-site access for field staff.
Governance changes focused on permissions and workflow rules to protect legal records while improving case routing and data quality. The project explicitly improved workflows and data quality across departments, and the cloud oriented web client enabled more frequent updates and distributed access without changing the named integration endpoints.
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Veidekke Norway | Construction and Real Estate | 7977 | $3.9B | Norway | Lime Technologies | Lime CRM | CRM | 2019 | n/a |
In 2019, Veidekke Norway implemented Lime CRM to consolidate ticket and work order management for project managers, service technicians and subcontractors across its Norway operations. Lime CRM is a CRM solution used to centralize contact, project and service records. The deployment was positioned to provide a holistic view of customer and project information within a single system.
The implementation included the Work Order module and Lime BI, enabling structured work order processing, ticket lifecycle management and operational reporting. Lime CRM was integrated with the Agresso financial system to align service tickets and work orders with financial transactions and cost centers. These components provided a unified data model for service and project activities.
Operational coverage focused on project management and field service functions across Norway, standardizing workflows for project managers, service technicians and subcontractors and improving cross functional visibility into customer and project data. Governance emphasis was placed on ticket quality controls and KPI measurement to ensure consistent information capture and reporting. Process changes centralized ticket intake and work order orchestration within Lime CRM to support downstream finance reconciliation in Agresso.
The integrated Lime CRM and Lime BI solution with Agresso resulted in higher ticket quality, faster handling and improved KPI tracking for customer experience. These results are reported in the implementation account.
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