List of LinenMaster Customers
Vero Beach, 32960, FL,
United States
Since 2010, our global team of researchers has been studying LinenMaster customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LinenMaster for Professional Services Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LinenMaster for Professional Services Automation include: Ecotex Canada, a Canada based Distribution organisation with 700 employees and revenues of $90.0 million, HandCraft Services, a United States based Professional Services organisation with 350 employees and revenues of $60.0 million, Westport Linen, a United States based Retail organisation with 200 employees and revenues of $20.0 million, C & B Linen, a United States based Distribution organisation with 25 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using LinenMaster, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LinenMaster customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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C & B Linen | Distribution | 25 | $2M | United States | LinenMaster | LinenMaster | Professional Services Automation | 2022 | n/a | In 2022, C & B Linen adopted LinenMaster to modernize forecasting, improve client communication and to provide a client web portal for clinics to place orders. LinenMaster is used as a Professional Services Automation application to move core order capture and customer-facing workflows off paper and into a unified application. The implementation centers on the LinenMaster forecasting module, the client web-portal for clinic order entry, and the billing module. Forecasting was configured to support demand projection and ordering cadence for clinic accounts, the client web portal was provisioned to enable direct order submission and status visibility, and the billing module was used to automate invoice generation from captured orders. Operational coverage included the small distribution organization of 25 employees, with primary impact on client services, order fulfillment and billing functions that handle clinic accounts. Deployment focused on day-to-day operational workflows rather than enterprise-scale orchestration, aligning order intake and billing processes to the new application and reducing manual pen-and-paper steps used by clinic customers. Governance changes emphasized process standardization and digital order capture, with training and rollout concentrated on client onboarding to the portal and internal adoption of forecasting-driven ordering. The vendor reports that using LinenMaster saved significant hours versus pen-and-paper processes, and the implementation narrative centers on centralized order capture, client self-service via the web portal, and automated billing driven by captured transactions. | |
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Ecotex Canada | Distribution | 700 | $90M | Canada | LinenMaster | LinenMaster | Professional Services Automation | 2018 | n/a | In 2018, Ecotex Canada implemented LinenMaster as a cloud-based enterprise platform to support multi-plant healthcare laundry operations across North America. The deployment positioned LinenMaster within the Professional Services Automation category to centralize customer ordering, billing and reporting workflows and to provide a single operational ledger for plant-level activity and corporate oversight. The implementation leveraged core LinenMaster capabilities including inventory and item tracking, route accounting and billing, and consolidated reporting to drive production planning and operational scheduling. Configuration emphasized order-to-cash workflows, item-level inventory visibility and route-level accounting so that billing and production planning were fed from the same transactional dataset. Operational coverage extended across multiple Ecotex plants in North America and touched operations, finance and customer service functions. Governance focused on centralizing data to improve transparency, while the cloud-based architecture provided enterprise visibility for reporting and production planning improvements that were cited in the vendor case study. | |
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HandCraft Services | Professional Services | 350 | $60M | United States | LinenMaster | LinenMaster | Professional Services Automation | 2014 | n/a | In 2014 HandCraft Services deployed LinenMaster to support Professional Services Automation for production and order management. The implementation positioned LinenMaster as the primary application for order capture, tracking and daily operational control on the production floor. Configuration and functional modules focused on order management, production workflow orchestration, inventory and stock restructuring, and maintenance of production goals and performance records. Implementation work included configuring start-up procedures for the production floor, sequencing daily work assignments, and instrumenting performance record workflows within LinenMaster to support operational oversight. HandCraft managed special projects to integrate new pick system technology and to restructure the stock system, with LinenMaster serving as the operational hub for those integrations. The company used LinenMaster for order entry and order management, aligning order status, stock visibility and production tasks as part of the pick system integration. Operational scope covered the plant production floor and customer service functions, where staff fielded calls to the plant to resolve order errors and emergencies using workflows executed in LinenMaster. Governance combined project-level integration activity with day to day operational ownership, embedding order management and production control processes into frontline operations. | |
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Retail | 200 | $20M | United States | LinenMaster | LinenMaster | Professional Services Automation | 2019 | n/a |
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