List of LiveX AI Platform Customers
LiveX AI
2151 Park Blvd,
Palo Alto, 94306, CA,
United States
Palo Alto, 94306, CA,
United States
n/a
Professional Services
42
$3M
Since 2010, our global team of researchers has been studying LiveX AI Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LiveX AI Platform for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LiveX AI Platform for Generative AI Platforms include: Wyze, a United States based Manufacturing organisation with 250 employees and revenues of $45.0 million, Feit Electric, a United States based Manufacturing organisation with 160 employees and revenues of $35.0 million, Fotor, a China based Media organisation with 100 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using LiveX AI Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LiveX AI Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Feit Electric | Manufacturing | 160 | $35M | United States | LiveX AI | LiveX AI Platform | Generative AI Platforms | 2024 | n/a |
In 2024, Feit Electric deployed LiveX AI Platform on its Feit Electric and LIFX Shopify sites across the United States and Australia. The implementation targeted customer experience and support workflows and used LiveX AI Platform within the Generative AI Platforms category to augment agent tools and self-service channels.
LiveX AI Platform was configured as a Zendesk copilot for agents, delivering automated ticket summaries, smart reply suggestions, and self-resolution automation integrated into agent workflows. The LiveX AI Platform implemented conversational intent recognition and response generation capabilities to surface suggested answers and compose concise ticket summaries for faster handling. Configuration prioritized agent assist functionality so human agents retained final edit and send authority.
The deployment integrated directly with Zendesk for agent-facing interaction and was embedded on Shopify storefronts for Feit Electric and LIFX to support customer-facing self-service. Operational coverage extended across support teams in the United States and Australia, capturing conversation context from web chat and ticket threads.
Governance emphasized acceptance controls for suggested replies and monitoring of model suggestions to maintain response quality, while workflows centralized ticket triage and introduced summary-driven context capture to reduce time spent on historical review. Agents adopted smart replies and summary features to streamline handoffs between frontline and escalation teams, and the implementation set the stage to expand LiveX into phone support for pre-screening and context capture.
The LiveX deployment produced an 87.76% self-resolution rate for customer inquiries and increased agent efficiency through automated summaries and smart replies. Ticket handling was improved by faster context comprehension and response drafting, positioning the LiveX AI Platform to be extended into telephony pre-screening and context capture.
|
 |
Fotor | Media | 100 | $4M | China | LiveX AI | LiveX AI Platform | Generative AI Platforms | 2025 | n/a |
In 2025, Fotor implemented the LiveX AI Platform in a SaaS-focused retention and CRM deployment to proactively engage trial users and at-risk subscribers. The LiveX AI Platform is positioned in the Generative AI Platforms category and was applied to subscription retention workflows rather than core creative tooling.
Fotor deployed the LiveX AI ChurnControl module to deliver real-time personalized interventions and analytics. The implementation centered on a personalization engine, real-time event analytics, cohort targeting, and automated retention workflows to surface intervention triggers and orchestrate outreach for trial cohorts and subscribers.
Operational coverage included growth, product, and customer success functions, where retention CRM capabilities and intervention dashboards became part of daily retention operations. Analytics from LiveX AI informed product decisions and subscription strategy by surfacing behavioral signals and intervention efficacy for product and revenue teams.
Fotor reported outcomes tied to the deployment, including a 3× increase in trial to paid conversions and a 2× improvement in churn deflection, with analytics-driven changes that boosted subscription revenue.
|
 |
Wyze | Manufacturing | 250 | $45M | United States | LiveX AI | LiveX AI Platform | Generative AI Platforms | 2024 | n/a |
In 2025, Wyze implemented the LiveX AI Platform on its website, deploying the LiveX AI Platform as a Generative AI Platforms solution to power customer-facing web experiences and knowledge access. The deployment is explicitly customer-facing on the Wyze website and is positioned to support web interaction, content generation, and on-site assistance for product and support pages.
The LiveX AI Platform implementation incorporates capabilities typical of Generative AI Platforms, including conversational interfaces, automated content generation, retrieval-augmented responses using embedded search, and prompt orchestration for contextual responses. Configuration work focused on model orchestration, prompt templating, safety filters, and runtime API endpoints to serve the web front end, with operational controls for prompt and response hygiene.
Operational integration centers on the website front end through API-driven connections that surface generative responses within web workflows, and on data feeds to the platform from product catalog and knowledge base sources to provide contextualized outputs. The implementation impacts customer experience and support functions, aligning web engagement, product information delivery, and support triage into a single generative layer.
Governance and rollout planning emphasize content moderation workflows, access controls for model tuning, and an iterative configuration cadence between product and support teams to manage response quality. Governance covers model update procedures, prompt change control, and logging for auditability, while operational ownership remains with Wyze product and support stakeholders responsible for on-site behavior and user experience.
|
Showing 1 to 3 of 3 entries
Buyer Intent: Companies Evaluating LiveX AI Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating LiveX AI Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD LiveX AI Platform Coverage
LiveX AI Platform is a Generative AI Platforms solution from LiveX AI.
Companies worldwide use LiveX AI Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Wyze, Feit Electric and Fotor are recorded users of
LiveX AI Platform for Generative AI Platforms.
Companies using LiveX AI Platform are most concentrated in Manufacturing and Media, with adoption spanning over 21 industries.
Companies using LiveX AI Platform are most concentrated in United States and China, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of LiveX AI Platform across Americas, EMEA, and APAC.
Companies using LiveX AI Platform range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of LiveX AI Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified LiveX AI Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Generative AI Platforms.