List of Loyalty Works Customers
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Since 2010, our global team of researchers has been studying Loyalty Works customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Loyalty Works for Customer Engagement, Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Loyalty Works for Customer Engagement, Customer Loyalty include: EssilorLuxottica, a France based Life Sciences organisation with 19000 employees and revenues of $27.50 billion, Redington India, a India based Distribution organisation with 4025 employees and revenues of $6.10 billion, Almarai, a United Arab Emirates based Consumer Packaged Goods organisation with 37447 employees and revenues of $3.90 billion and many others.
Contact us if you need a completed and verified list of companies using Loyalty Works, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Loyalty Works customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Almarai | Consumer Packaged Goods | 37447 | $3.9B | United Arab Emirates | Loyalty Works | Loyalty Works | Customer Engagement,Customer Loyalty | 2021 | n/a |
In 2021, Almarai implemented Loyalty Works as a Customer Engagement,Customer Loyalty solution. The deployment delivered a B2B and B2C channel and retailer rewards program across the GCC region to drive in-store engagement across tens of thousands of retail outlets, with the vendor reporting increased store-level engagement.
The implementation leveraged Loyalty Works platform capabilities including channel and retailer loyalty modules and digital rewards and redemption on the LoyaltyWorks L1 platform, enabling loyalty account management, campaign orchestration, and digital voucher workflows across retailer partners. Configuration emphasized supporting both retailer-facing and consumer-facing flows to manage issuance and redemption of rewards at point of sale and through retailer channels.
Operational coverage focused on trade marketing, retail operations, and commercial sales teams, coupled with retailer onboarding and in-store engagement programs across the GCC network of outlets. Integration scope prioritized channel connectivity with retailer networks and retailer portals to operationalize rewards distribution and redemption without specifying backend system links.
Program governance incorporated centralized program administration and retailer partner governance processes to manage rewards configuration, merchant settlement workflows, and campaign approval flows during rollout. The vendor case explicitly reports increased store-level engagement as an outcome following the Loyalty Works implementation.
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EssilorLuxottica | Life Sciences | 19000 | $27.5B | France | Loyalty Works | Loyalty Works | Customer Engagement,Customer Loyalty | 2018 | n/a |
In 2018, EssilorLuxottica implemented Loyalty Works to run a trade-influencer and retail employee incentive program. The deployment targeted Customer Engagement,Customer Loyalty use cases across multiple countries in the region and focused on optical retail sales teams and channel influencers.
The implementation leveraged Loyalty Works trade-influencer and channel loyalty capabilities as an L1 platform, configured to manage incentive rules, reward issuance, campaign orchestration, and enrollment workflows for retail staff. Functional modules emphasized rule based incentives, segmented campaign management, automated reward fulfillment, and real-time tracking of incentive activity consistent with Customer Engagement,Customer Loyalty operational patterns.
Operational governance was structured regionally with centralized oversight of incentive rules and campaign approvals and rollout execution coordinated with store operations and sales management. Outcomes reported by the vendor included an approximately 30% uplift in sales for the program, cited in vendor testimonials and solution descriptions, and the attribution of specific trade influencer and channel loyalty modules to Loyalty Works is inferred from those vendor materials.
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Redington India | Distribution | 4025 | $6.1B | India | Loyalty Works | Loyalty Works | Customer Engagement,Customer Loyalty | 2019 | n/a |
In 2019 Redington India implemented Loyalty Works to operate a channel and partner rewards program. The deployment targeted Customer Engagement,Customer Loyalty use cases and engaged thousands of retailers across multiple countries.
The implementation leveraged the Loyalty Works channel loyalty and partner incentives modules on the Loyalty Works platform, configured to support partner onboarding, tiered rewards, points accrual and redemption, and campaign orchestration across retail channels. Configuration included partner facing portals for retailer enrollment and dashboards for incentive rule management and payment ready voucher issuance. These components provided the functional foundation for partner incentive workflows and automated reward lifecycle management.
Operational scope encompassed channel sales, distributor management and sales operations across Redington India s regional partner networks, with rollout activities focused on partner enrollment, incentive rule governance and regional campaign management by commercial teams. Governance updated processes for incentive approval and campaign cadence to align sales operations with reward fulfillment. The Loyalty Works channel and partner loyalty deployment drove significant partner engagement and sales growth according to the vendor case listing.
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