List of LS Retail First Customers
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Since 2010, our global team of researchers has been studying LS Retail First customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LS Retail First for Restaurant Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LS Retail First for Restaurant Management include: Cracker Barrel Old Country Store, Inc, a United States based Retail organisation with 70000 employees and revenues of $3.27 billion, Blue Mountain Resorts LP, a Canada based Leisure and Hospitality organisation with 900 employees and revenues of $200.0 million, KFC Bulgaria, a Bulgaria based Leisure and Hospitality organisation with 900 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using LS Retail First, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LS Retail First customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blue Mountain Resorts LP | Leisure and Hospitality | 900 | $200M | Canada | LS Retail | LS Retail First | Restaurant Management | 2009 | Dynamixware |
In 2009, Blue Mountain Resorts LP implemented LS Retail First in the Restaurant Management category. The deployment was executed with SI Dynamixware and consolidated ticketing, rentals, retail and restaurant point of sale across 136+ points of sale within the resort.
The implementation used the LS Retail solution family, including LS Nav now referenced as LS Central, to provide centralized transaction processing, unified reporting and standardized POS workflows for hospitality and restaurant operations. Functional capabilities configured included ticketing and lift operations, rental checkouts, retail merchandise POS and restaurant order management, with a single transaction engine and reporting schema to reduce reconciliation complexity.
Operational scope covered hospitality and restaurant process areas in Canada, with rollout governance focused on centralizing licensing and hardware provisioning and standardizing staff training and POS procedures. The project produced explicitly stated outcomes of lower licensing and hardware costs, faster transactions and reduced staff training overhead, enabling unified reporting across the resort without reference to a named prior platform.
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Cracker Barrel Old Country Store, Inc | Retail | 70000 | $3.3B | United States | LS Retail | LS Retail First | Restaurant Management | 2019 | Microsoft |
In 2019, Cracker Barrel Old Country Store, Inc implemented LS Retail First for Restaurant Management to unify point of sale, kitchen management and food-costing across its approximately 660 US stores. The LS Retail First deployment centralizes menu and item master configuration to reduce complexity and improve operational consistency across store operations.
The implementation configured POS, kitchen display and food-costing capabilities within LS Retail First, consolidating menu and configuration management and simplifying the item master to remove redundant entries. Standardized workflows for menu updates and item configuration were implemented to improve food-production data accuracy and to streamline menu lifecycle management.
Technically the solution extends Microsoft Dynamics 365 Commerce and involved Microsoft as a partner, integrating commerce services with store POS and back-office food-costing functions. Operational coverage explicitly spans both food and beverage and retail processes in the United States, aligning store-level systems with centralized configuration and inventory controls.
Rollout emphasis delivered faster store deployments and a reported greater than 60 percent reduction in menu item entries, which improved food-production data accuracy. Governance concentrated on centralized menu configuration, tighter item master controls and standardized update processes to maintain the reduced item complexity.
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KFC Bulgaria | Leisure and Hospitality | 900 | $25M | Bulgaria | LS Retail | LS Retail First | Restaurant Management | 2022 | n/a |
In 2022, KFC Bulgaria deployed LS Retail First as its Restaurant Management application across several outlets. The rollout implemented self service kiosks, queue screens and kitchen display integrations tied into the existing LS Retail POS to increase throughput and reduce queues.
The deployment used LS Retail restaurant POS and inferred LS First style hospitality functionality to manage order capture, modifier handling and kitchen ticketing workflows. Kiosk software was configured to hand off order flows to the central POS while queue screens displayed real time preparation and pickup status.
Integrations centralized order routing from self service kiosks to the kitchen display system, preserving transaction continuity within the LS Retail POS environment. Operational coverage focused on front of house ordering and back of house kitchen operations across multiple sites in Bulgaria, maintaining a single source of truth for order state.
Governance and rollout emphasized store level configuration and coordination between kiosk, queue screen and kitchen display teams to ensure consistent menu and modifier logic. The stated objectives of the LS Retail First deployment were to increase throughput and reduce queues.
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Buyer Intent: Companies Evaluating LS Retail First
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