List of Macrium Reflect Customers
Manchester, M15 6SE,
United Kingdom
Since 2010, our global team of researchers has been studying Macrium Reflect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Macrium Reflect for Backup as a Service (BaaS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Macrium Reflect for Backup as a Service (BaaS) include: University of Leicester, a United Kingdom based Education organisation with 4355 employees and revenues of $423.0 million, Pisys.Net, a United Kingdom based Professional Services organisation with 22 employees and revenues of $2.0 million, Dentius Zele, a Belgium based Healthcare organisation with 5 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Macrium Reflect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dentius Zele | Healthcare | 5 | $1M | Belgium | Macrium Software | Macrium Reflect | Backup as a Service (BaaS) | 2016 | n/a |
In 2016 Dentius Zele implemented Macrium Reflect as its Backup as a Service (BaaS) solution for a network of dental practices in Belgium. The deployment centralized backup and monitoring across multiple clinics and positioned Macrium Reflect to support IT operations and backup management across the organization. The environment was sized for a small IT team supporting clinic endpoints and focused on centralized oversight rather than distributed ad hoc backups.
Macrium Reflect was configured with Macrium Site Manager and MultiSite to standardize image and file backup policies, orchestrate nightly jobs and deliver centralized alerting and reporting. Functional modules and capabilities implemented included remote agent management, centralized policy application, job scheduling and monitoring, and consolidated recovery point visibility, consistent with Backup as a Service (BaaS) operational workflows. The configuration enabled scalable management of additional clinic endpoints through MultiSite provisioning.
Operational coverage spanned multiple Dentius clinics in the region, with IT operations and clinic support staff using Site Manager to monitor nightly jobs and simplify expansion across sites. Governance emphasis was placed on backup standardization and centralized monitoring to reduce variability in backup execution across locations. Dentius Zele has relied on Macrium Reflect since 2016 and used Macrium Site Manager and MultiSite to standardize backups, monitor nightly jobs and simplify expansion across sites.
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Pisys.Net | Professional Services | 22 | $2M | United Kingdom | Macrium Software | Macrium Reflect | Backup as a Service (BaaS) | 2018 | n/a |
In 2018, Pisys.Net integrated Macrium Reflect into its managed backup offering under the Backup as a Service (BaaS) category. The company began rolling Macrium MSP program components including Site Manager and MultiSite into its services after the 2018 launch to provide centrally managed backups and metered licensing for customers across the United Kingdom.
Implementation centered on centralized management and metered licensing, using Macrium Reflect together with Site Manager and MultiSite to orchestrate backups, monitoring, and remote recovery workflows. Configuration included site registration per tenant via MultiSite and centrally administered policies through Site Manager, enabling standardization of backup schedules and retention across customer environments. Macrium Reflect was positioned as the core backup engine for restorations and recovery verification.
Operational scope extended to Pisys.Net managed services across the UK, scaling to approximately 100 customer deployments as described in the vendor case study. Governance changes focused on embedding the MSP program into Pisys.Net service catalogues, aligning licensing to metered consumption, and shifting support processes toward centralized incident response and remote recovery procedures. The rollout improved response time and remote recovery capability for Pisys.Net customers.
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University of Leicester | Education | 4355 | $423M | United Kingdom | Macrium Software | Macrium Reflect | Backup as a Service (BaaS) | 2010 | n/a |
In 2010, the University of Leicester implemented Macrium Reflect as a Backup as a Service (BaaS) solution to protect IT infrastructure across its campus in the United Kingdom. The deployment focuses on imaging-based backups to enable bare metal restores and to provide ransomware protection for servers and endpoints used by academic and administrative services.
The university later adopted the Macrium Site Manager central console, released in 2017, to centralize administration and monitoring. Site Manager was used to consolidate policy configuration, centralized scheduling, and reporting, and to provide remote management of installed agents, which simplified day to day administration and increased recovery visibility.
Operational ownership rests with university IT operations and disaster recovery teams and covers campus sites and departmental systems. Governance moved toward a single pane of glass for backup oversight and incident response, improving coordination of restore workflows and visibility into backup health.
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