List of MedicalDirector Pracsoft Customers

Medical Director

Level 8, 400 George Street,
Sydney, 2000, NSW,
Australia

https://www.medicaldirector.com/

61 13 0030-0161

Professional Services

200

$55M

Since 2010, our global team of researchers has been studying MedicalDirector Pracsoft customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased MedicalDirector Pracsoft for Patient Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using MedicalDirector Pracsoft for Patient Management include: Greenslopes Private Hospital, Part of Ramsay Health Care, a Australia based Healthcare organisation with 2500 employees and revenues of $250.0 million, Tristar Medical Group, a Australia based Healthcare organisation with 800 employees and revenues of $80.0 million, Sirius College, a Australia based Education organisation with 510 employees and revenues of $40.0 million, Nuvo Health, a Australia based Healthcare organisation with 159 employees and revenues of $17.0 million, Doctors on Macquarie Medical Centre, a Australia based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.

Contact us if you need a completed and verified list of companies using MedicalDirector Pracsoft, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The MedicalDirector Pracsoft customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Doctors on Macquarie Medical Centre	Healthcare	10	$1M	Australia	MedicalDirector	MedicalDirector Pracsoft	Patient Management	2016	n/a	In 2016, Doctors on Macquarie Medical Centre implemented MedicalDirector Pracsoft as its Patient Management application. The deployment supported a community general practice in Liverpool NSW Australia and was operated under a practice manager who oversaw 12 clinical and non clinical staff, with day to day use by GPs, nurses and administrative staff. Configuration focused on core Patient Management capabilities, including appointment scheduling and recall workflows, patient registration and demographic management, structured clinical note templates for clinician charting, and reporting to support accreditation and population health tasks. MedicalDirector Pracsoft was used alongside other office systems the team operated, with staff skilled in Xero Accounting, Deputy and TopBar/CAT4 for administrative and clinical reporting activities. The application supported front office registration, clinician documentation and automated recall lists to assist preventive care follow up. Clinical governance and accreditation workflows were formalized around the Patient Management system as part of the AGPAL re accreditation process completed in 2019 4th Edition, with the practice manager responsible for successful re accreditation. The practice manager also led a six month OPTIMISE Refugee health study with direct involvement from providers, nurses and administrative staff, a project that directly led to an overall increase in patient identification and patient satisfaction. Operational coverage therefore included reception administration, clinical consultations and population health activities focused on refugee health screening and recalls.
Greenslopes Private Hospital, Part of Ramsay Health Care	Healthcare	2500	$250M	Australia	MedicalDirector	MedicalDirector Pracsoft	Patient Management	2015	n/a	In 2015, Greenslopes Private Hospital implemented MedicalDirector Pracsoft to support Patient Management for Medical Administration and Specialty Clinics OPD in Brisbane QLD. Greenslopes Private Hospital MedicalDirector Pracsoft Patient Management was applied to standardize outpatient scheduling, reception workflows, and patient demographics capture across clinic front desks and specialty outpatient services. The deployment emphasized appointment scheduling, patient administration, billing and payment handling, and reporting capabilities consistent with Patient Management systems. MedicalDirector Pracsoft was configured to support phone bookings and front-desk workflows, and operational use included processing EFTPOS transactions using a TYRO terminal, DVA transport booking workflows, and preparation of end of the month spreadsheet reports for specified clinics. Operational coverage focused on Medical Administration and Specialty Clinics within the hospital, with staff proficiency in Pracsoft and related desktop tooling supporting daily operations. Governance centered on clinic-level administrative workflows and a monthly reporting cadence to manage stationery and workplace resource updates, while training reinforced intermediate MediTech and Pracsoft skills among administrative staff.
Nuvo Health	Healthcare	159	$17M	Australia	MedicalDirector	MedicalDirector Pracsoft	Patient Management	2016	n/a	In 2016, Nuvo Health implemented MedicalDirector Pracsoft to centralize core Patient Management functions across its Gordon 7 Day Medical Centre operations. The deployment targeted front office and clinical administration and positioned MedicalDirector Pracsoft as the primary patient administration platform for appointment handling, demographic and clinical recordkeeping, invoicing and recall workflows. MedicalDirector Pracsoft was configured to support standard Patient Management modules including appointment scheduling, patient demographics, clinical notes and templates, billing and recall management, and reporting for practice administration. Configuration work emphasized reception workflow optimization and clinical documentation templates to align with the practice manager’s operational procedures and the directors’ business objectives. Operational coverage included reception, nursing administration and human resources related tasks such as payroll training and staff rostering practices, with practice staff using complementary web applications including HotDoc, Deputy, Microkeeper, Appointuitte and Wordpress in the surrounding operational environment. The implementation supported reception and clinical workflows used daily by front desk teams and clinicians, and it was aligned with the practice manager’s responsibilities for maintaining patient confidentiality and high service levels. Governance and rollout were led through practice-level policy creation, recruitment and structured training programs, ongoing mentoring and performance management of reception staff, and formalization of reception procedures and meeting cadences. Documentation, staff upskilling and process ownership were emphasized to ensure consistent use of MedicalDirector Pracsoft and adherence to the directors’ strategic plans.
	Education	510	$40M	Australia	MedicalDirector	MedicalDirector Pracsoft	Patient Management	2014	n/a
	Healthcare	800	$80M	Australia	MedicalDirector	MedicalDirector Pracsoft	Patient Management	2016	n/a

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