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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of MedicalDirector Pracsoft Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Doctors on Macquarie Medical Centre Healthcare 10 $1M Australia MedicalDirector MedicalDirector Pracsoft Patient Management 2016 n/a
In 2016, Doctors on Macquarie Medical Centre implemented MedicalDirector Pracsoft as its Patient Management application. The deployment supported a community general practice in Liverpool NSW Australia and was operated under a practice manager who oversaw 12 clinical and non clinical staff, with day to day use by GPs, nurses and administrative staff. Configuration focused on core Patient Management capabilities, including appointment scheduling and recall workflows, patient registration and demographic management, structured clinical note templates for clinician charting, and reporting to support accreditation and population health tasks. MedicalDirector Pracsoft was used alongside other office systems the team operated, with staff skilled in Xero Accounting, Deputy and TopBar/CAT4 for administrative and clinical reporting activities. The application supported front office registration, clinician documentation and automated recall lists to assist preventive care follow up. Clinical governance and accreditation workflows were formalized around the Patient Management system as part of the AGPAL re accreditation process completed in 2019 4th Edition, with the practice manager responsible for successful re accreditation. The practice manager also led a six month OPTIMISE Refugee health study with direct involvement from providers, nurses and administrative staff, a project that directly led to an overall increase in patient identification and patient satisfaction. Operational coverage therefore included reception administration, clinical consultations and population health activities focused on refugee health screening and recalls.
Greenslopes Private Hospital, Part of Ramsay Health Care Healthcare 2500 $250M Australia MedicalDirector MedicalDirector Pracsoft Patient Management 2015 n/a
In 2015, Greenslopes Private Hospital implemented MedicalDirector Pracsoft to support Patient Management for Medical Administration and Specialty Clinics OPD in Brisbane QLD. Greenslopes Private Hospital MedicalDirector Pracsoft Patient Management was applied to standardize outpatient scheduling, reception workflows, and patient demographics capture across clinic front desks and specialty outpatient services. The deployment emphasized appointment scheduling, patient administration, billing and payment handling, and reporting capabilities consistent with Patient Management systems. MedicalDirector Pracsoft was configured to support phone bookings and front-desk workflows, and operational use included processing EFTPOS transactions using a TYRO terminal, DVA transport booking workflows, and preparation of end of the month spreadsheet reports for specified clinics. Operational coverage focused on Medical Administration and Specialty Clinics within the hospital, with staff proficiency in Pracsoft and related desktop tooling supporting daily operations. Governance centered on clinic-level administrative workflows and a monthly reporting cadence to manage stationery and workplace resource updates, while training reinforced intermediate MediTech and Pracsoft skills among administrative staff.
Nuvo Health Healthcare 159 $17M Australia MedicalDirector MedicalDirector Pracsoft Patient Management 2016 n/a
In 2016, Nuvo Health implemented MedicalDirector Pracsoft to centralize core Patient Management functions across its Gordon 7 Day Medical Centre operations. The deployment targeted front office and clinical administration and positioned MedicalDirector Pracsoft as the primary patient administration platform for appointment handling, demographic and clinical recordkeeping, invoicing and recall workflows. MedicalDirector Pracsoft was configured to support standard Patient Management modules including appointment scheduling, patient demographics, clinical notes and templates, billing and recall management, and reporting for practice administration. Configuration work emphasized reception workflow optimization and clinical documentation templates to align with the practice manager’s operational procedures and the directors’ business objectives. Operational coverage included reception, nursing administration and human resources related tasks such as payroll training and staff rostering practices, with practice staff using complementary web applications including HotDoc, Deputy, Microkeeper, Appointuitte and Wordpress in the surrounding operational environment. The implementation supported reception and clinical workflows used daily by front desk teams and clinicians, and it was aligned with the practice manager’s responsibilities for maintaining patient confidentiality and high service levels. Governance and rollout were led through practice-level policy creation, recruitment and structured training programs, ongoing mentoring and performance management of reception staff, and formalization of reception procedures and meeting cadences. Documentation, staff upskilling and process ownership were emphasized to ensure consistent use of MedicalDirector Pracsoft and adherence to the directors’ strategic plans.
Sirius College Education 510 $40M Australia MedicalDirector MedicalDirector Pracsoft Patient Management 2014 n/a
In 2014, Sirius College implemented MedicalDirector Pracsoft as its Patient Management application. The deployment targeted front-office clinical administration at the Broadmeadows VIC site, aligning the application to reception and pastoral care touchpoints that interface with students and community patients. MedicalDirector Pracsoft was configured to support core patient management capabilities, including patient demographic capture, reception intake workflows, appointment handling, and document management workflows such as faxing and scanning. The implementation emphasized receptionist activities, with staff routinely greeting patients, entering records into the Pracsoft system, handling incoming and outgoing calls, and processing scanned or faxed clinical paperwork. Operational coverage focused on reception and pastoral care administrative teams, where the application became the primary system for recording patient interactions and coordinating communication. Localized front-line practices included role-based data entry by receptionists and multilingual patient communication support that reflected on-the-ground needs. Governance centered on standardizing intake and documentation procedures and embedding Pracsoft into everyday administrative processes, rather than broad enterprise integrations. Training and day-to-day usage patterns were documented through receptionist and pastoral care workflows to ensure consistent capture of patient records in MedicalDirector Pracsoft.
Southcare Non Profit 142 $11M Australia MedicalDirector MedicalDirector Pracsoft Patient Management 2015 n/a
In 2015 Southcare deployed MedicalDirector Pracsoft as its Patient Management platform at Southcare Medical Centre in Woree, Cairns, Australia. The deployment targeted clinical and front desk operations for the 142-employee non-profit primary care provider and established MedicalDirector Pracsoft as the core Patient Management application supporting routine care workflows. MedicalDirector Pracsoft was configured to support electronic clinical charting, appointment scheduling, immunization recording and care plan documentation. Configuration work emphasized nursing workflows for childhood immunizations, wound dressings, assistance with minor procedures, and structured record keeping to capture clinical encounters and recall workflows used by nursing and GP staff. Operational coverage was focused on nursing and general practitioner teams at the Woree site, with the system used for clinical administration, patient intake and vaccination programs. Governance activity centered on standardizing clinical record templates and documentation processes to align nursing responsibilities for sterilization, supply ordering oversight and continuity of care across the practice.
Healthcare 800 $80M Australia MedicalDirector MedicalDirector Pracsoft Patient Management 2016 n/a
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FAQ - APPS RUN THE WORLD MedicalDirector Pracsoft Coverage

MedicalDirector Pracsoft is a Patient Management solution from MedicalDirector.

Companies worldwide use MedicalDirector Pracsoft, from small firms to large enterprises across 21+ industries.

Organizations such as Greenslopes Private Hospital, Part of Ramsay Health Care, Tristar Medical Group, Sirius College, Nuvo Health and Southcare are recorded users of MedicalDirector Pracsoft for Patient Management.

Companies using MedicalDirector Pracsoft are most concentrated in Healthcare, Education and Non Profit, with adoption spanning over 21 industries.

Companies using MedicalDirector Pracsoft are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of MedicalDirector Pracsoft across Americas, EMEA, and APAC.

Companies using MedicalDirector Pracsoft range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 0%.

Customers of MedicalDirector Pracsoft include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified MedicalDirector Pracsoft customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Patient Management.