List of Medusa eCommerce Customers
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Since 2010, our global team of researchers has been studying Medusa eCommerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Medusa eCommerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Medusa eCommerce for eCommerce include: Siam Makro Public Company, a Thailand based Retail organisation with 2500 employees and revenues of $450.0 million, Tekla, a Denmark based Retail organisation with 100 employees and revenues of $15.0 million, Foraged, a United States based Retail organisation with 10 employees and revenues of $1.0 million, Material Bank Japan, a Japan based Distribution organisation with 24 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Medusa eCommerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Medusa eCommerce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Foraged | Retail | 10 | $1M | United States | In-House Applications | Medusa eCommerce | eCommerce | 2023 | n/a |
In 2023, Foraged implemented Medusa eCommerce to power a US two-sided marketplace, deploying Medusa eCommerce in an eCommerce architecture that connects more than 1,000 local sellers to vendor operations and buyer storefronts. The implementation centers on a marketplace model where individual sellers manage storefronts and vendor teams handle orders, shipping, and messaging through a custom administrative interface.
The implementation includes vendor-facing modules for storefront management, order processing, shipping orchestration, and messaging, all surfaced through a custom admin layer. Foraged adopted a headless, API-driven approach aligned with Medusa eCommerce best practices, enabling clear separation between presentation, commerce logic, and backend services to accelerate feature development and customization.
Integrations are explicit and platform-level, with Contentful used for content management, Stripe for payment processing, and Shippo for shipping label creation and carrier rate management. The integration footprint supports the US marketplace operational scope and ties content, payments, and shipping into Medusa eCommerce workflows for checkout, fulfillment, and vendor communications.
Governance and release practices were structured to support rapid iteration, with the Medusa eCommerce implementation enabling accelerated development cycles and multiple weekly releases. The deployment is maintained as an in-house application stack, aligning operational ownership with a small engineering team and marketplace operations staff.
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Material Bank Japan | Distribution | 24 | $1M | Japan | In-House Applications | Medusa eCommerce | eCommerce | 2025 | n/a |
In 2025 Material Bank Japan implemented Medusa eCommerce to establish a localized B2B commerce operating system in Japan. The implementation centralized product, orders, customer management and invoicing under a unified Medusa eCommerce deployment, delivered in a four month delivery cycle for the Japan B2B commerce initiative.
The deployment configured core eCommerce functional modules for product catalog management, order management, customer account and verification workflows, and invoicing automation. The team extended the product model with more than 200 product attributes and configured customer verification and invoicing workflows to match local B2B requirements, enabling the local team to iterate on business rules and catalog enrichment.
Integrations were implemented with the company PIM for catalog data enrichment, with the warehouse management system WMS for inventory and fulfillment orchestration, and with external fulfillment partners for order handoff and tracking. These integrations supported end to end order flow from product information to fulfillment while keeping product and order data synchronized between Medusa eCommerce and upstream and downstream systems.
Governance emphasized local ownership and iterative releases, the Japan team retaining autonomy to adjust verification and invoicing processes and expand product attributes post launch. The project launched within the stated four month cycle, delivering a localized eCommerce operating stack that consolidated product, order, customer, and invoicing functions for Material Bank Japan.
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Siam Makro Public Company | Retail | 2500 | $450M | Thailand | In-House Applications | Medusa eCommerce | eCommerce | 2022 | n/a |
In 2022 Siam Makro Public Company implemented Medusa eCommerce replacing Shopify, deploying a new in-house eCommerce platform to support online merchandising, checkout and fulfillment. The Medusa eCommerce implementation is positioned within the eCommerce category to consolidate storefront operations and connect digital channels to store processes.
The deployment centered on typical eCommerce functional modules, including storefront APIs and configurable product catalog and pricing, a centralized content management layer, checkout and payment orchestration, and order capture integrated with fulfillment workflows. Configuration work emphasized promotion and price control through a Retail Mix & Match pricing module and tighter cart recovery and checkout automation to reduce abandonment.
Medusa eCommerce was integrated into the retailer's existing operational stack, including the in-house order management system and centralized CMS, with downstream financial posting into Oracle EBS for omni-channel sales accounting and tax reporting. The program also aligned with previously migrated cloud services on AWS and Azure and connected to last-mile fleet management, store picking, and self-checkout solutions to unify online and store fulfillment flows.
Governance and process changes accompanied the rollout, centralizing price and promotion management and establishing content publishing workflows in the central CMS to accelerate updates. Operationalization included orchestration between eCommerce order capture and the order management and accounting systems to enable consistent invoicing and reconciliation across channels.
Observed outcomes and operational benefits documented by the implementation team included increased online sales, reduced cart abandonment, improved delivery times through last-mile optimization, faster order processing and lower operational costs, improved inventory accuracy and fulfillment processes, reduced invoice generation time and improved financial reconciliation accuracy, and higher customer retention and engagement driven by loyalty program integration.
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Retail | 100 | $15M | Denmark | In-House Applications | Medusa eCommerce | eCommerce | 2023 | Agilo |
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Buyer Intent: Companies Evaluating Medusa eCommerce
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Medusa eCommerce. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Medusa eCommerce for eCommerce include:
- Christopher Newport University, a United States based Education organization with 767 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Medusa eCommerce Coverage
Medusa eCommerce is a eCommerce solution from In-House Applications.
Companies worldwide use Medusa eCommerce, from small firms to large enterprises across 21+ industries.
Organizations such as Siam Makro Public Company, Tekla, Foraged and Material Bank Japan are recorded users of
Medusa eCommerce for eCommerce.
Companies using Medusa eCommerce are most concentrated in Retail and Distribution, with adoption spanning over 21 industries.
Companies using Medusa eCommerce are most concentrated in Thailand, Denmark and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Medusa eCommerce across Americas, EMEA, and APAC.
Companies using Medusa eCommerce range from small businesses with 0-100 employees - 75%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.
Customers of Medusa eCommerce include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Medusa eCommerce customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of eCommerce.