List of Mercatus Engage Customers
Alpharetta, 30004, GA,
United States
Since 2010, our global team of researchers has been studying Mercatus Engage customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mercatus Engage for Customer Engagement, Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mercatus Engage for Customer Engagement, Customer Loyalty include: Weis Markets, a United States based Retail organisation with 23000 employees and revenues of $4.70 billion, Stater Bros. Markets, a United States based Retail organisation with 18000 employees and revenues of $500.0 million, Piggly Wiggly Carolina Company United States, a United States based Retail organisation with 3429 employees and revenues of $480.0 million and many others.
Contact us if you need a completed and verified list of companies using Mercatus Engage, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mercatus Engage customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Piggly Wiggly Carolina Company United States | Retail | 3429 | $480M | United States | Mercatus | Mercatus Engage | Customer Engagement,Customer Loyalty | 2017 | n/a |
In 2017 Piggly Wiggly Carolina Company implemented Mercatus Engage to establish a branded digital storefront and marketing backbone. Mercatus Engage was deployed to address Customer Engagement,Customer Loyalty requirements using Mercatus digital engagement and digital commerce capabilities.
The implementation configured web and mobile storefront components, CRM and marketing automation workflows, curbside pickup expansion and expanded fulfillment capabilities, and provisions for planned native digital advertising. Functional modules emphasized eCommerce site and mobile experience, CRM-driven customer segmentation and campaign execution, and fulfillment orchestration for curbside and store pickup, aligning system behavior with Customer Engagement,Customer Loyalty operations.
Operational scope targeted eCommerce and CRM/marketing process areas across the retailer's Wisconsin and Midwest footprint, and the deployment supported store operations, marketing and online commerce channels. The engagement produced expanded fulfillment capabilities and resulted in a multi-year renewal in 2020, with Mercatus Engage continuing as the retailer's platform for web and mobile customer engagement.
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Stater Bros. Markets | Retail | 18000 | $500M | United States | Mercatus | Mercatus Engage | Customer Engagement,Customer Loyalty | 2021 | n/a |
In 2021 Stater Bros. Markets implemented Mercatus Engage to address Customer Engagement,Customer Loyalty and to centralize CRM and marketing capabilities alongside ecommerce order workflows. The implementation positioned Mercatus Engage within a broader Mercatus Integrated Commerce deployment that Stater Bros. selected in 2021, aligning the application with store-level fulfillment and customer communications functions.
Mercatus Engage was configured to deliver Digital Engagement capabilities and was coupled with Mercatus Digital Advertising as part of the inferred module set, supporting shoppable experiences, personalized messaging, and paid digital media activation. Functional capabilities implemented include first-party commerce front ends, mobile-native engagement, order capture for curbside pickup and delivery, and support for EBT payment processing within checkout.
The Mercatus-powered shoppable first-party site and native mobile app launched in 2022 and were scoped to serve Stater Bros. Market locations across Southern California, providing operational coverage for ecommerce, store fulfillment, marketing, and customer service teams. Integration patterns emphasized front-end commerce, mobile app orchestration, payment support including EBT, and digital advertising activation tied to customer profiles managed by Mercatus Engage.
Governance focused on consolidating CRM and digital advertising workflows under the Mercatus Engage application to streamline campaign management and order fulfillment orchestration, with the implementation driving cross-functional coordination between marketing, ecommerce operations, and store fulfillment. The application name Mercatus Engage and the Apps Category Customer Engagement,Customer Loyalty are central to the deployment and to ongoing operational ownership.
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Weis Markets | Retail | 23000 | $4.7B | United States | Mercatus | Mercatus Engage | Customer Engagement,Customer Loyalty | 2017 | n/a |
In 2017 Weis Markets implemented Mercatus Engage as part of a broader Mercatus Integrated Commerce deployment, classified under Customer Engagement,Customer Loyalty, to power its eCommerce site and mobile app in the United States. Mercatus Engage served as the digital engagement layer and included digital advertising capabilities that targeted CPG campaigns on site and on mobile, delivering measurable onsite ad performance and return on ad spend for those campaigns.
The implementation is described as using Mercatus Engage alongside inferred Mercatus Digital Advertising capabilities, supporting campaign management, onsite merchandising and personalization, customer segmentation and digital engagement workflows typical of customer engagement and customer loyalty platforms. Configuration focused on embedding digital advertising units and engagement experiences into the retailer storefront and mobile channels, with controls for content targeting and campaign orchestration.
Operationally the deployment supported Weis Markets eCommerce and mobile storefronts and was positioned to integrate with CRM and marketing workflows as part of the Integrated Commerce footprint in the United States. The architecture functioned as a commerce-adjacent engagement layer that connected front-end digital channels to marketing campaign execution and measurement, maintaining retail-facing control of ad placement and audience targeting.
Outcomes described by the vendor include strong onsite ad performance and measurable ROAS for CPG campaigns, indicating the implementation delivered both digital engagement and advertising measurement capabilities for Weis Markets. Mercatus Engage is identified as the application delivering these customer engagement and loyalty oriented functions within the retailer's digital commerce environment.
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