List of Mercury Workflow Automation Customers
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United Kingdom
Since 2010, our global team of researchers has been studying Mercury Workflow Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mercury Workflow Automation for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mercury Workflow Automation for Business Process Management include: Jac Recruitment Japan, a Japan based Professional Services organisation with 1716 employees and revenues of $224.0 million, Toa Global Australia, a Australia based Professional Services organisation with 100 employees and revenues of $10.0 million, Energi People, a United Kingdom based Professional Services organisation with 25 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Mercury Workflow Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mercury Workflow Automation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Energi People | Professional Services | 25 | $5M | United Kingdom | Mercury xRM | Mercury Workflow Automation | Business Process Management | 2024 | Mercury xRM |
In 2024, Energi People implemented Mercury Workflow Automation to scale recruitment and CRM processes across the United Kingdom and international markets. The deployment used Mercury Workflow Automation as a Business Process Management solution to centralize recruiting workflows, improve reporting, and orchestrate CRM data across commercial and delivery teams.
Configuration focused on workflow automation capabilities, with inferred modules for candidate intake and screening, interview scheduling and calendar coordination, offer approval routing, onboarding task orchestration, and CRM contact lifecycle management. Workflows were configured with conditional routing, role based approvals, and embedded reporting dashboards to support operational visibility and recruiter productivity.
The implementation integrated Mercury Workflow Automation with existing recruitment and CRM touchpoints, using connector and API patterns to synchronize candidate records, calendar events, and communications without naming external vendors. Operational scope covered recruitment, account management, and resourcing functions across Energi People offices in the UK and supporting international collaboration and cross border placements.
Mercury xRM acted as both vendor and implementation partner for the rollout, establishing centralized process ownership and staged governance to manage configuration, user training, and release cadence. Reported outcomes from the case study included improved reporting, measurable efficiency gains, and better global collaboration driven by the Mercury Workflow Automation deployment.
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Jac Recruitment Japan | Professional Services | 1716 | $224M | Japan | Mercury xRM | Mercury Workflow Automation | Business Process Management | 2024 | Mercury xRM |
In 2024 Jac Recruitment Japan deployed Mercury Workflow Automation to automate finance and back office payment workflows. The Mercury Workflow Automation implementation is categorized as Business Process Management and targeted finance and back office functions supporting the companys regional placement operations.
Deployment focused on workflow automation for back office approvals and payment processing, implemented using Mercury Workflow Automation modules for configurable approval routing, automated payment triggers, exception handling, and audit trail capture. The implementation standardized approval flows and payment orchestration to align operational steps with role based approvals and exception escalation.
The project was executed with Mercury xRM as the vendor and system integrator, extending automation into finance and back office operational processes across regional teams. Integrations were limited to internal process touch points and transactional payment workflows without named external system disclosures, preserving a compact operational footprint within the finance domain.
Governance changes included centralized workflow ownership, formalized approval authorities, and automated routing to reduce manual handoffs. Reported outcomes from the case study include faster payments and improved placement accuracy for regional operations, attributed to the Mercury Workflow Automation driven standardization of back office and payment workflows.
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Toa Global Australia | Professional Services | 100 | $10M | Australia | Mercury xRM | Mercury Workflow Automation | Business Process Management | 2024 | Mercury xRM |
In 2024, Toa Global Australia implemented Mercury Workflow Automation, a Business Process Management application to streamline recruitment, applicant qualification and approval workflows across the Asia Pacific region. The deployment focused on automating candidate screening and approval routing to reduce manual screening effort and incidents of fraud in candidate assessments.
Mercury Workflow Automation was configured to use workflow and approvals modules and contract flow capabilities to orchestrate end to end recruitment processes. The implementation introduced automated approval gates, rule based screening for candidate qualification, and DocuSign enabled contract flows to accelerate placement confirmation.
Mercury xRM delivered the implementation and integrated Mercury Workflow Automation with Microsoft Teams adaptive cards for reviewer interactions and DocuSign for executed agreements, creating a synchronous approval and signature loop. The architecture centralized workflow orchestration within Mercury Workflow Automation while leveraging Teams adaptive cards for reviewer input and DocuSign for legally binding contract execution.
Governance was established through centralized approval routing and process owner controls to standardize screening and approval decisions across HR and recruitment functions in the region. Outcomes stated in the case study include faster vetting, improved placement validation, and a reduction in manual screening and fraud in candidate assessments.
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