List of MessageBird Video Scheduling Customers
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Since 2010, our global team of researchers has been studying MessageBird Video Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MessageBird Video Scheduling for Online Meeting Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MessageBird Video Scheduling for Online Meeting Scheduling include: Aegon, a Netherlands based Insurance organisation with 15700 employees and revenues of $32.50 billion, ING, a Netherlands based Banking and Financial Services organisation with 60000 employees and revenues of $24.78 billion, Rabobank, a Netherlands based Banking and Financial Services organisation with 47000 employees and revenues of $20.53 billion and many others.
Contact us if you need a completed and verified list of companies using MessageBird Video Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MessageBird Video Scheduling customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Aegon | Insurance | 15700 | $32.5B | Netherlands | MessageBird | MessageBird Video Scheduling | Online Meeting Scheduling | 2019 | n/a | In 2019, Aegon began using MessageBird Video Scheduling via 24sessions to run secure, scheduled video consultations for customer-facing interactions. The deployment addressed Online Meeting Scheduling for insurance and customer-service interactions across the Netherlands and the broader Benelux region, aligning with Aegon's digital-channel strategy. The implementation focused on scheduled video consultation workflows, combining a scheduling engine, browser-based secure video sessions, appointment booking orchestration and agent routing to support advisory and customer-service functions. Configuration emphasis included session security, time-slot management and queueing for agents, with typical integration touchpoints expected for CRM and calendar systems to synchronize appointments and agent availability. Rollout and operational stewardship were centered on Aegon's digital channels and customer service organizations, embedding MessageBird Video Scheduling into advisory workflows and customer-service processes to operationalize remote consultations. | |
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ING | Banking and Financial Services | 60000 | $24.8B | Netherlands | MessageBird | MessageBird Video Scheduling | Online Meeting Scheduling | 2019 | n/a | In 2019, ING implemented MessageBird Video Scheduling to enable secure, scheduled video interactions supporting retail and financial advisory customer engagement across the Netherlands. MessageBird Video Scheduling is described here as the Online Meeting Scheduling application used to centralize appointment booking, session orchestration, and secure customer-facing video sessions for advisory workflows. The implementation focused on standard Online Meeting Scheduling capabilities, including appointment booking workflows, session orchestration, secure browser based video, customer authentication checkpoints, and notification and reminder functionality. Configuration work emphasized customer journey alignment for retail banking and advisory use cases, mapping scheduling states to advisory session types and permissions for customer document exchange during scheduled interactions. Operational coverage targeted ING retail branches and financial advisory teams across the Netherlands, embedding MessageBird Video Scheduling as a customer facing scheduling layer within ING digital engagement channels. Deployment conforms to typical SaaS delivery patterns for Online Meeting Scheduling, provisioning hosted session orchestration and calendar driven appointment slots for advisory personnel and customer portals. Governance and process changes concentrated on enforcing secure session controls and appointment approval workflows appropriate for banking customer interactions, with rollout sequenced to advisory services and retail engagement pilots. This insight is inferred from public references to ING as a 24sessions customer prior to 24sessions acquisition by MessageBird, and maps those public references to MessageBird Video Scheduling as the Online Meeting Scheduling capability in use. | |
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Rabobank | Banking and Financial Services | 47000 | $20.5B | Netherlands | MessageBird | MessageBird Video Scheduling | Online Meeting Scheduling | 2020 | n/a | In 2020, Rabobank deployed MessageBird Video Scheduling for Online Meeting Scheduling to enable video-enabled customer advisory sessions across mortgage and retail banking. The initiative scaled remote, empathetic customer conversations and supported tens of thousands of video interactions per month. Configuration centered on synchronous appointment booking, automated video invite creation using 24sessions technology, and calendar coordination for advisor schedules, with advisor-facing session controls embedded into scheduling workflows. MessageBird Video Scheduling was used to orchestrate meeting availability, time-slot reservation, and invite link generation as part of the Online Meeting Scheduling capability. The implementation integrated 24sessions video invites into Genesys contact flows so schedulable invite links could be surfaced during voice and digital customer engagements, routing customers into video-based advisory sessions from existing contact center queues. Operational governance emphasized standardized scheduling procedures for mortgage and retail advisory teams and embedding scheduling logic into contact routing and advisor workflows. |
Buyer Intent: Companies Evaluating MessageBird Video Scheduling
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