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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Metaswitch MAX UC (ex Accession Communicator) Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Liberty Global Holdings Communications 23000 $7.2B United Kingdom Metaswitch Networks Metaswitch MAX UC (ex Accession Communicator) Collaboration 2020 n/a In 2020 Liberty Global Holdings deployed Metaswitch MAX UC (ex Accession Communicator) as a Collaboration platform to consolidate its B2B unified communications and collaboration services. The deployment followed Liberty Global’s 2016 acquisition of Cable & Wireless Communications and responded to a fragmented UC&C estate across multiple territories that caused prohibitive running and support costs and network inefficiencies affecting the SME market. The implementation of Metaswitch MAX UC (ex Accession Communicator) centered on core Collaboration capabilities including call control and session management, voice and conference services, presence and unified messaging, desktop and mobile clients, and multi tenant user provisioning. Configuration work emphasized tenant isolation and service cataloging to support SME product bundles and to standardize feature sets across regional business units. Integration work focused on operator network interfacing and operational systems typical for Collaboration deployments, including SIP trunking and session border control integration, directory synchronization for user identity and authentication, and linkage points to OSS BSS for provisioning and service lifecycle management. Operational coverage targeted Liberty Global’s Caribbean and Latin America B2B footprint, bringing customer care, network operations, and provisioning teams onto a unified platform. Governance and rollout prioritized harmonizing support processes and provisioning workflows across territories, establishing centralized operational procedures and change control for UC&C services, and aligning commercial SME product definitions with the technical service catalog. The deployment aimed to replace the prior disparate UC&C landscape with a single Metaswitch MAX UC Collaboration platform to reduce operational complexity and improve consistency of service delivery for SME customers.
Telkomsel Communications 6455 $6.1B Indonesia Metaswitch Networks Metaswitch MAX UC (ex Accession Communicator) Collaboration 2020 n/a In 2020, Telkomsel selected Metaswitch MAX UC (ex Accession Communicator) to enable Unified Communications and Collaboration services for the Indonesian business market. Metaswitch MAX UC (ex Accession Communicator) was positioned by Telkomsel as the carrier grade Collaboration platform to provision cloud based UC&C services to enterprise and small business customers. Deployment centered on Metaswitch's MaX UC portfolio and Telkomsel's Advance Communication Enterprise Suite, the latter serving as a virtual PBX foundation for cloud based telephony applications and rapid provisioning. Implemented functional capabilities focused on unified communications, cloud telephony workflows and collaboration features aligned to mobile native use cases, including client mobility, presence and conferencing capabilities commonly associated with carrier UC solutions. The architecture emphasized cloud native components and an in network deployment model to support operator control and regulatory compliance. Integrations were explicit between Metaswitch MAX UC (ex Accession Communicator) and Telkomsel's Advance Communication Enterprise Suite, both based on Metaswitch technology to streamline provisioning and operational consistency. Operational scope targeted Telkomsel's enterprise and small business segments across Indonesia, leveraging the operator's existing mobile infrastructure and subscriber base. The in network deployment enabled Telkomsel to meet government regulations while delivering mobile native UC&C services. Governance and rollout prioritized rapid deployment and carrier grade performance, reflecting Telkomsel's selection criteria of superior feature set, differentiated mobile native capabilities and performance. Telkomsel stated that mobile native UC&C business offerings are critical to its future growth.
Wainhouse Research, LLC Professional Services 43 $8M United States Metaswitch Networks Metaswitch MAX UC (ex Accession Communicator) Collaboration 2018 n/a In 2018, Wainhouse Research, LLC deployed Metaswitch MAX UC (ex Accession Communicator) to address Collaboration needs for multi mobile users and small business scenarios. The deployment positioned Metaswitch MAX UC within the Collaboration category to provide unified communications and communications services supporting voice, messaging, presence, and conferencing, aligning the application to business communication functions. Implementation centered on Collaboration capabilities typical for carrier and small business use, including SIP based soft clients, multi device session continuity, persistent instant messaging, presence, and conferencing. Configuration work included subscriber provisioning, policy based call control, NAT traversal, and client configuration management to enable multiple mobile carrying individuals to use a single service identity across devices. The full application name Metaswitch MAX UC is used as the end user client and service element for these communications capabilities. Integrations explicitly focused on operator IMS and VoLTE infrastructure to leverage SIP registration, session control, and IMS authentication, aligning the application to carrier service delivery and monetization of IMS and VoLTE investments. Operational scope emphasized small business and consumer user profiles, with governance oriented toward service orchestration and subscriber management rather than enterprise directory federation. The Wainhouse Research, LLC Metaswitch MAX UC Collaboration deployment was positioned to deliver a carrier grade user experience competitive with over the top services at the user interaction layer.
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Buyer Intent: Companies Evaluating Metaswitch MAX UC (ex Accession Communicator)

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Metaswitch MAX UC (ex Accession Communicator). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Metaswitch MAX UC (ex Accession Communicator) for Collaboration include:

  1. Otsego Electric, a United States based Utilities organization with 26 Employees
  2. Alianza, a United States based Professional Services company with 350 Employees
  3. eStruxture, a Canada based Professional Services organization with 130 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
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FAQ - APPS RUN THE WORLD Metaswitch MAX UC (ex Accession Communicator) Coverage

Metaswitch MAX UC (ex Accession Communicator) is a Collaboration solution from Metaswitch Networks.

Companies worldwide use Metaswitch MAX UC (ex Accession Communicator), from small firms to large enterprises across 21+ industries.

Organizations such as Liberty Global Holdings, Telkomsel and Wainhouse Research, LLC are recorded users of Metaswitch MAX UC (ex Accession Communicator) for Collaboration.

Companies using Metaswitch MAX UC (ex Accession Communicator) are most concentrated in Communications and Professional Services, with adoption spanning over 21 industries.

Companies using Metaswitch MAX UC (ex Accession Communicator) are most concentrated in United Kingdom, Indonesia and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Metaswitch MAX UC (ex Accession Communicator) across Americas, EMEA, and APAC.

Companies using Metaswitch MAX UC (ex Accession Communicator) range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.

Customers of Metaswitch MAX UC (ex Accession Communicator) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Metaswitch MAX UC (ex Accession Communicator) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.