List of Micro Focus Digital Safe Customers
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Since 2010, our global team of researchers has been studying Micro Focus Digital Safe customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Micro Focus Digital Safe for Archive as a Service (AaaS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Micro Focus Digital Safe for Archive as a Service (AaaS) include: JPMorgan Chase, a United States based Banking and Financial Services organisation with 317233 employees and revenues of $180.60 billion, Bank of America, a United States based Banking and Financial Services organisation with 213000 employees and revenues of $101.89 billion, Citigroup, a United States based Banking and Financial Services organisation with 230000 employees and revenues of $81.09 billion, Northrop Grumman, a United States based Aerospace and Defense organisation with 97000 employees and revenues of $41.03 billion, Deutsche Bank USA, a United States based Banking and Financial Services organisation with 9275 employees and revenues of $3.50 billion and many others.
Contact us if you need a completed and verified list of companies using Micro Focus Digital Safe, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank of America | Banking and Financial Services | 213000 | $101.9B | United States | OpenText | Micro Focus Digital Safe | Archive as a Service (AaaS) | 2011 | n/a |
In 2011, Bank of America implemented Micro Focus Digital Safe as its Archive as a Service (AaaS) platform to centralize regulatory messaging and long term archives. The program consolidated messaging archives across business units and geographies, including remediation of Swiss e mail archives and an upgrade and consolidation of Korean regulatory archives, bringing a multi source archival footprint into a single externally hosted AaaS environment.
The Micro Focus Digital Safe deployment included functional capabilities for regulatory capture, global social media capture for retention and eDiscovery, large scale ingestion, and message format conversion workflows. Implementation activities documented conversion of over 30 million Autonomy Message Manager messages and ingestion of over 32 million Merrill Lynch archived messages converted from Outlook .msg files to Exchange .eml format meeting RFC 2822 standards, as well as automated ingestion pipelines for daily regulatory messaging volumes.
Architecture and integrations emphasized secured transport and hosted continuity, converting VPN connectivity to B2B OC12 encrypted connectivity with automated fail over between multiple Bank of America sites and multiple vendor hosting sites. Operational coverage spanned regulatory messaging teams, end user computing, compliance and legal stakeholders, and included global capture of approximately 135,000 daily regulatory messaging instances plus targeted extraction and segregation of custodial archives across a 10 year retention window.
Program governance was led by a Senior Change Manager in Regulatory Messaging using Six Sigma methodology to drive project delivery, scope definition, budgeting, and enterprise change standards. Documented outcomes included consolidation of over 13.9 billion messages from nine internal archival systems, a Swiss archive remediation project completed three months ahead of a two year schedule with $2.15 million savings, a Korean archive upgrade completed on time and $500,000 under a $2 million budget, conversion and consolidation of 60 plus million messages with no significant data loss, and an ongoing annual cost reduction in excess of $3 million through decommissioned infrastructure.
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Citigroup | Banking and Financial Services | 230000 | $81.1B | United States | OpenText | Micro Focus Digital Safe | Archive as a Service (AaaS) | 2011 | n/a |
In 2011, Citigroup deployed Micro Focus Digital Safe as an Archive as a Service (AaaS) solution to support compliance archiving for its Institutional Client Group across North America. The implementation targeted retention and governance for electronic and voice communications used by Fixed Income and Equity desks, Investment Banking, Research, and middle and back office functions, and aligned with the operational remit of the North America Electronic Communications Compliance team.
The Micro Focus Digital Safe implementation emphasized standard AaaS capabilities, including immutable archival storage, indexed search for e discovery, retention policy management, audit logging for chain of custody, and encryption with access controls. Configuration work focused on ingestion pipelines and connector based capture to collect high volumes of messaging and voice records, and on policy driven retention and searchable indexing to support surveillance workflows.
Operational context included a heterogeneous communications and surveillance estate where the compliance team maintained familiarity with platforms such as Bloomberg Vault, Eikon Messenger, NICE CS, Orchestria 5.0, CA DLP 12.5 and 14.5, Advisor Mail Live Office, Actiance Vantage 11.0.1, Autonomy Digital Safe 7.5, and Systran 6, indicating the archive lived alongside multiple messaging and monitoring systems. The deployment supported searchable archives and compliance retrievals used by surveillance analysts and compliance managers responsible for institutional channels.
Governance and rollout were structured around the E Governance Committee, chaired by the senior vice president overseeing NAM Electronic Communications Compliance, with the NAM team of about 30 employees operationalizing surveillance, policy enforcement, and custodian access controls. Implementation work therefore combined technical archival configuration with process level definitions for retention schedules, legal hold handling, and compliance review workflows across the North America coverage footprint.
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Deutsche Bank USA | Banking and Financial Services | 9275 | $3.5B | United States | OpenText | Micro Focus Digital Safe | Archive as a Service (AaaS) | 2015 | n/a |
In 2015, Deutsche Bank USA implemented Micro Focus Digital Safe as its Archive as a Service (AaaS) platform to support supervisor archiving and messaging preservation for global eDiscovery operations. Micro Focus Digital Safe was positioned to centralize archived messaging, provide indexed search capabilities, and enforce retention and compliance controls across business lines and regional teams.
The implementation focused on supervisor archiving, messaging collection and preservation workflows, and indexed keyword search for discovery readiness. Configuration work included archive indexing, search optimization for eDiscovery queries, retention policy enforcement, and secure controlled access consistent with enterprise archive operations.
The Micro Focus Digital Safe deployment operated alongside a global NUIX implementation for processing and analytics, reflecting an integrated eDiscovery pipeline where archived data flowed to processing and review tooling. Operational coverage included regional eDiscovery teams, a global eDiscovery Operations team, and guidance to business lines on collection procedures and data transfer capabilities.
Governance changes included drafting procedures and FAQs on messaging collection and preservation, managing end-to-end process review of messaging data collection, and advising the bank s vendor selection panel on SLAs, keyword searching techniques, data transfer capabilities and tooling. These governance activities framed system use, roles and responsibilities for supervisor archiving and eDiscovery support.
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Banking and Financial Services | 317233 | $180.6B | United States | OpenText | Micro Focus Digital Safe | Archive as a Service (AaaS) | 2012 | n/a |
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Aerospace and Defense | 97000 | $41.0B | United States | OpenText | Micro Focus Digital Safe | Archive as a Service (AaaS) | 2012 | n/a |
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