List of Microsoft Azure Automation Customers
Microsoft
One Microsoft Way,
Redmond, 98052-6399, WA,
United States
Redmond, 98052-6399, WA,
United States
1 425-882-8080
Professional Services
228000
$320.0B
Since 2010, our global team of researchers has been studying Microsoft Azure Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Microsoft Azure Automation for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Microsoft Azure Automation for IT Service Management include: SAS Institute, a United States based Professional Services organisation with 13500 employees and revenues of $3.56 billion, ACI Worldwide, a United States based Professional Services organisation with 2903 employees and revenues of $1.76 billion, SA Power Networks, a Australia based Utilities organisation with 2900 employees and revenues of $1.00 billion, Stoneeagle, a United States based Automotive organisation with 250 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Microsoft Azure Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ACI Worldwide | Professional Services | 2903 | $1.8B | United States | Microsoft | Microsoft Azure Automation | IT Service Management | 2019 | n/a |
In 2019, ACI Worldwide implemented Microsoft Azure Automation to standardize and accelerate infrastructure provisioning and merchant onboarding for its payments platforms. Microsoft Azure Automation is used as an IT Service Management platform to configure repeatable, automated provisioning workflows, orchestrate environment buildouts, and enforce consistent deployment patterns across payment services. The implementation focused on templated automation and runbook-driven processes to reduce manual steps and speed operational handoffs.
The rollout targeted ACI Worldwide payments operations and merchant onboarding processes within the United States, enabling rapid, repeatable deployments across its global payments services footprint in that region. Governance centered on standardized provisioning templates and automated runbooks to operationalize the rollout and maintain deployment consistency, supporting merchant onboarding and infrastructure provisioning business functions. The deployment yielded much faster merchant deployments and dramatically reduced time-to-deliver for clients, cutting onboarding from weeks to minutes.
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SA Power Networks | Utilities | 2900 | $1.0B | Australia | Microsoft | Microsoft Azure Automation | IT Service Management | 2021 | n/a |
In 2021, SA Power Networks implemented Microsoft Azure Automation as part of an Azure-hosted SAP landscape. This deployment uses Microsoft Azure Automation within the IT Service Management category to accelerate environment provisioning and to establish CI/CD pipelines for SAP-based processes.
Microsoft Azure Automation was configured to manage deployment and automation modules that orchestrate environment deployments and continuous integration and continuous delivery for SAP functions. The implementation explicitly covers automation for asset management, maintenance scheduling, and billing workflows, with scripted runbooks and pipeline-driven provisioning to shorten provisioning times and reduce developer hours.
Azure Automation integrates directly with the SAP landscape running on Azure, enabling automated environment lifecycle operations and repeatable CI/CD for SAP transports and configuration changes. Operational coverage focused on core utility business functions including asset lifecycle, field maintenance operations, and billing operations across SA Power Networks in Australia.
Governance included standardized automation playbooks and pipeline controls to drive consistent deployments and faster time-to-market. The project yielded faster deployments and developer efficiencies, and reduced datacenter footprint by approximately 30 percent as reported by SA Power Networks.
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SAS Institute | Professional Services | 13500 | $3.6B | United States | Microsoft | Microsoft Azure Automation | IT Service Management | 2023 | n/a |
In 2023, SAS Institute implemented Microsoft Azure Automation to automate database auditing and backup retention policy enforcement for Azure SQL Managed Instance, operating under the IT Service Management category. The deployment focused on the United States and targeted database operations and provisioning workflows for Azure SQL Managed Instance.
The work leverages Microsoft Azure Automation Runbooks to auto-configure auditing and long term retention settings, with Kusto alerts configured to trigger runbooks on policy deviations and provisioning events. Azure Automation Runbooks were used directly to standardize auditing and LTR configuration, removing manual configuration steps and accelerating provisioning for database operations.
Integrations were explicitly implemented between Kusto alerts and Azure Automation Runbooks, with actions targeting Azure SQL Managed Instance to enforce backup retention policies and auditing settings. Operational coverage included database operations and provisioning teams, and governance moved toward automated policy enforcement, which decreased administration time and reduced deployment timing significantly.
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Stoneeagle | Automotive | 250 | $50M | United States | Microsoft | Microsoft Azure Automation | IT Service Management | 2022 | Clearscale |
In 2022 StoneEagle deployed Microsoft Azure Automation to automate routine IT operations and IT Service Management processes for its cloud-hosted applications in the United States. The implementation used Microsoft Azure Automation runbooks as the central orchestration layer to standardize repeatable operational tasks and to embed automated remediation into service management workflows.
Runbooks were configured to handle scheduled maintenance, alert-driven remediation, and basic service provisioning, reflecting typical IT Service Management automation capabilities. Microsoft Azure Automation provided script execution, scheduling, and state management for those workflows, enabling IT operations to codify runbook logic and reduce manual intervention across cloud-hosted application stacks.
ClearScale acted as the system integrator, and during 2022 and 2023 ClearScale reviewed and decomposed Azure Automation runbooks as part of an Azure-to-AWS migration. The engagement converted runbook logic into AWS Lambda functions, creating a serverless implementation pattern intended to lower operational maintenance and to accelerate cloud migration timelines while preserving automated ITSM processes.
Operational coverage focused on the IT operations and service management functions supporting StoneEagle’s United States cloud applications, with governance work that refactored runbooks into redeployable, event-driven artifacts. The joint implementation retained Microsoft Azure Automation as the documented automation platform for existing operations, while ClearScale’s conversion to AWS Lambda was used to reduce maintenance complexity and to speed the migration effort.
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FAQ - APPS RUN THE WORLD Microsoft Azure Automation Coverage
Microsoft Azure Automation is a IT Service Management solution from Microsoft.
Companies worldwide use Microsoft Azure Automation, from small firms to large enterprises across 21+ industries.
Organizations such as SAS Institute, ACI Worldwide, SA Power Networks and Stoneeagle are recorded users of
Microsoft Azure Automation for IT Service Management.
Companies using Microsoft Azure Automation are most concentrated in Professional Services, Utilities and Automotive, with adoption spanning over 21 industries.
Companies using Microsoft Azure Automation are most concentrated in United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Microsoft Azure Automation across Americas, EMEA, and APAC.
Companies using Microsoft Azure Automation range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 25%.
Customers of Microsoft Azure Automation include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Microsoft Azure Automation customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IT Service Management.