List of Microsoft Outlook Customers
Redmond, 98052-6399, WA,
United States
Since 2010, our global team of researchers has been studying Microsoft Outlook customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Microsoft Outlook for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Microsoft Outlook for Collaboration include: Northern Trust, a United States based Banking and Financial Services organisation with 23000 employees and revenues of $6.77 billion, Buhler Group, a Switzerland based Manufacturing organisation with 12500 employees and revenues of $3.50 billion, Ergotel, a Denmark based Distribution organisation with 7 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Microsoft Outlook, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Microsoft Outlook customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Buhler Group | Manufacturing | 12500 | $3.5B | Switzerland | Microsoft | Microsoft Outlook | Collaboration | 2015 | MondayCoffee |
In 2015, Bauhler Group initiated a Microsoft 365-based Collaboration program that centralized Microsoft Outlook as a core application for enterprise email and team collaboration. The initiative was structured to consolidate multiple collaboration and communication tools into a single digital workplace to standardize information access across the organization.
Implementation focused on standardized portals and integrated Microsoft 365 applications, with Microsoft Outlook configured as the primary client for mail and calendaring workflows. Functional capabilities implemented included role-based mail and calendar provisioning, portal-driven content access, and standardized team site templates to create consistent collaboration patterns across business units.
MondayCoffee served as the implementation partner to centralize information and collaboration for Bauhler Group global teams, coordinating rollout activities and configuration across more than 100 locations. Integrations emphasized native Microsoft 365 app alignment so Outlook operated in concert with document libraries, portal services, and tenant-level identity and access controls to support cross-site collaboration.
Governance was formalized through centralized Microsoft 365 tenant configuration and portal standards to enforce consistent collaboration practices and information governance. The program produced a global single source of truth, improved accessibility across 100+ locations, and increased productivity through standardized portals and the integrated Microsoft 365 app set.
|
 |
Ergotel | Distribution | 7 | $1M | Denmark | Microsoft | Microsoft Outlook | Collaboration | 2020 | iGlobe |
In 2020, Ergotel implemented Microsoft Outlook as part of an iGlobe CRM deployment on Microsoft 365 to address Collaboration requirements. The deployment was published in May 2020 and centered on Microsoft Outlook and Teams integration to centralize reseller and end customer interactions.
The implementation configured iGlobe CRM with Microsoft Outlook, Microsoft Teams, Planner and Power BI to provide unified customer activity visibility and to accelerate sales and service follow up workflows. Functional capabilities included email and calendar synchronization via Microsoft Outlook, task orchestration through Planner, team communication via Teams, and dashboards and reporting through Power BI.
iGlobe acted as the implementation partner responsible for integrating the CRM with Microsoft 365 Collaboration tools, and the solution explicitly integrated Outlook as highlighted in the case study. Operational coverage focused on Ergotel sales and support across Denmark, Greenland, and the Faroe Islands, centralizing reseller and end customer touchpoints.
Governance emphasized centralized CRM records linked to Microsoft Outlook activity to improve reseller loyalty and to speed staff workflows, with rollout details published in May 2020. The case narrative cites outcomes including faster staff workflows, improved reseller loyalty, and a unified view of customer activities.
|
 |
Northern Trust | Banking and Financial Services | 23000 | $6.8B | United States | Microsoft | Microsoft Outlook | Collaboration | 2022 | PwC |
In 2022, Northern Trust implemented Microsoft Outlook within its Collaboration tooling as part of a broader Microsoft technology initiative to modernize client-facing communication. The deployment was explicitly tied to client services and case management for the Asset Servicing business, positioning Microsoft Outlook to serve as the primary email and calendaring interface supporting service workflows.
The implementation emphasized email-to-case automation, structured case management workflows, and SLA tracking capabilities. Microsoft Outlook was integrated with Microsoft Dynamics 365 customer service modules to enable automated ticket creation from inbound client emails, case triage routing, activity logging, and service-level telemetry.
The rollout began July 2022 and went live February 2023, covering Asset Servicing operations in the United States. Integration architecture linked Microsoft Outlook with Microsoft Dynamics 365 and other existing Microsoft technologies to synchronize records and service activities across teams.
PwC served as the system integrator coordinating configuration, governance, and adoption workstreams for the Microsoft Outlook and Dynamics 365 integration. Outcomes reported included faster response times, improved SLA tracking, and a measurable reduction in email-to-case volumes, with one team reporting a 67 percent reduction.
|
Buyer Intent: Companies Evaluating Microsoft Outlook
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||