List of Microsoft Skype for Business Customers
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Since 2010, our global team of researchers has been studying Microsoft Skype for Business customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Microsoft Skype for Business for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Microsoft Skype for Business for PBX, VoiP and Phone Systems include: Boeing, a United States based Aerospace and Defense organisation with 172000 employees and revenues of $66.52 billion, Northrop Grumman, a United States based Aerospace and Defense organisation with 97000 employees and revenues of $41.03 billion, Enterprise Products, a United States based Oil, Gas and Chemicals organisation with 7300 employees and revenues of $40.00 billion, GE Aerospace, a United States based Aerospace and Defense organisation with 53000 employees and revenues of $38.70 billion, UK Home Office, a United Kingdom based Government organisation with 43000 employees and revenues of $37.23 billion and many others.
Contact us if you need a completed and verified list of companies using Microsoft Skype for Business, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Microsoft Skype for Business customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BlueCross BlueShield of Tennessee | Insurance | 6500 | $8.6B | United States | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2010 | n/a |
In 2010 BlueCross BlueShield of Tennessee implemented Microsoft Skype for Business as its enterprise communications component within the PBX, VoiP and Phone Systems category. The deployment aimed to standardize remote interview and collaboration capabilities across recruiting and corporate functions, supporting scheduled behavioral interviews and prescreening workflows.
Microsoft Skype for Business was configured to deliver core PBX, VoiP and Phone Systems capabilities including enterprise voice calling, presence, instant messaging, and video conferencing, with particular emphasis on interview and candidate engagement scenarios. The application was used by Talent Acquisition to conduct live Skype interviews, remote behavioral assessments, and discussions of relocation and benefits, aligning communications tooling with recruiting process requirements.
Operational governance included administrative ownership by Talent Acquisition personnel who managed account provisioning and interview rollout, formalization of service level agreements for scheduling and interview quality, and training programs such as resume writing and interview process coaching for internal and external stakeholders. The implementation was framed alongside other recruiting initiatives cited by the organization, including Skype interview launch and business continuity planning, to ensure consistent interviewer practices across subsidiaries and regional locations.
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Boeing | Aerospace and Defense | 172000 | $66.5B | United States | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2018 | n/a |
In 2018, Boeing implemented Microsoft Skype for Business as part of its enterprise communications stack, classified under PBX, VoiP and Phone Systems. Microsoft Skype for Business is provisioned to deliver unified communications across Boeing, enabling voice calls, instant messaging, presence and hosted meetings with employees, customers, stakeholders and third-party providers. Boeing Microsoft Skype for Business PBX, VoiP and Phone Systems supports enterprise voice, conferencing and collaboration functions used by internal collaboration and external engagement workflows.
The deployment emphasized category-aligned capabilities common to PBX, VoiP and Phone Systems, including enterprise call routing, conferencing controls, dial-in access, voicemail and meeting orchestration. Configuration work focused on meeting scheduling, participant admission controls and presence-based routing to support both scheduled and ad-hoc collaboration sessions.
Microsoft Skype for Business is used alongside alternative meeting platforms such as WebEx to host live virtual meetings, and participants who join these sessions may have information collected by the hosting platform. The environment supports interactions across internal Boeing networks and external endpoints from customers and third-party providers, aligning voice and meeting services with Boeing's broader communication practices.
Boeing's privacy documentation explicitly states that website activity is tracked using Google Analytics and that tracking technologies are embedded into emails and web interactions, data that is stored securely and shared only with Google technical support. Those governance and data handling disclosures contextualize Microsoft Skype for Business usage, indicating that meeting and communication records are subject to Boeing's privacy policies and controls when employees, customers or social networking services interact with Boeing systems.
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Buchanan Ingersoll & Rooney PC | Professional Services | 385 | $297M | United States | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2016 | n/a |
In 2016 Buchanan Ingersoll & Rooney PC implemented Microsoft Skype for Business in the PBX, VoiP and Phone Systems category. The deployment targeted firmwide communications across approximately 385 employees and supported a distributed workplace that included training and support presence in about 15 remote office locations.
Microsoft Skype for Business was configured to deliver enterprise voice, conferencing, instant messaging, presence, and meeting orchestration capabilities consistent with PBX, VoiP and Phone Systems functionality. The implementation was actively used to enable distance learning and webinar delivery, and to support e-learning modules and onboarding content authored in PowerPoint and Captivate.
Operational integration extended into training and support workflows, with Skype for Business embedded in the firm’s instructor led and self paced learning programs and used alongside Microsoft Outlook for calendar and meeting coordination. Governance and rollout relied on a super user network and structured training tracks managed through the firm LMS, with Tier 2 IT support using the Footprints ticketing system to manage incidents and escalation involving voice and conferencing services.
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Aerospace and Defense | 13000 | $4.2B | Canada | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2020 | n/a |
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Education | 6900 | $736M | United Kingdom | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2020 | n/a |
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Construction and Real Estate | 2000 | $369M | United Kingdom | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2018 | n/a |
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Construction and Real Estate | 529 | $62M | United Kingdom | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2017 | n/a |
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Government | 18245 | $15.9B | United Kingdom | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2018 | n/a |
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Oil, Gas and Chemicals | 7300 | $40.0B | United States | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2016 | n/a |
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Professional Services | 406 | $87M | United Kingdom | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2020 | n/a |
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Buyer Intent: Companies Evaluating Microsoft Skype for Business
- Piman Group, a France based Professional Services organization with 400 Employees
- DIDWW Ireland, a Ireland based Communications company with 100 Employees
- Anritsu Infivis Inc, a United States based Manufacturing organization with 95 Employees
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