List of Microsoft Skype for Business Customers
Microsoft
One Microsoft Way,
Redmond, 98052-6399, WA,
United States
Redmond, 98052-6399, WA,
United States
1 425-882-8080
Professional Services
228000
$320.0B
Since 2010, our global team of researchers has been studying Microsoft Skype for Business customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Microsoft Skype for Business for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Microsoft Skype for Business for PBX, VoiP and Phone Systems include: Boeing, a United States based Aerospace and Defense organisation with 172000 employees and revenues of $66.52 billion, Northrop Grumman, a United States based Aerospace and Defense organisation with 97000 employees and revenues of $41.03 billion, Enterprise Products, a United States based Oil, Gas and Chemicals organisation with 7300 employees and revenues of $40.00 billion, GE Aerospace, a United States based Aerospace and Defense organisation with 53000 employees and revenues of $38.70 billion, UK Home Office, a United Kingdom based Government organisation with 43000 employees and revenues of $37.23 billion and many others.
Contact us if you need a completed and verified list of companies using Microsoft Skype for Business, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BlueCross BlueShield of Tennessee | Insurance | 6500 | $8.6B | United States | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2010 | n/a |
In 2010 BlueCross BlueShield of Tennessee implemented Microsoft Skype for Business as its enterprise communications component within the PBX, VoiP and Phone Systems category. The deployment aimed to standardize remote interview and collaboration capabilities across recruiting and corporate functions, supporting scheduled behavioral interviews and prescreening workflows.
Microsoft Skype for Business was configured to deliver core PBX, VoiP and Phone Systems capabilities including enterprise voice calling, presence, instant messaging, and video conferencing, with particular emphasis on interview and candidate engagement scenarios. The application was used by Talent Acquisition to conduct live Skype interviews, remote behavioral assessments, and discussions of relocation and benefits, aligning communications tooling with recruiting process requirements.
Operational governance included administrative ownership by Talent Acquisition personnel who managed account provisioning and interview rollout, formalization of service level agreements for scheduling and interview quality, and training programs such as resume writing and interview process coaching for internal and external stakeholders. The implementation was framed alongside other recruiting initiatives cited by the organization, including Skype interview launch and business continuity planning, to ensure consistent interviewer practices across subsidiaries and regional locations.
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Boeing | Aerospace and Defense | 172000 | $66.5B | United States | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2018 | n/a |
In 2018, Boeing implemented Microsoft Skype for Business as part of its enterprise communications stack, classified under PBX, VoiP and Phone Systems. Microsoft Skype for Business is provisioned to deliver unified communications across Boeing, enabling voice calls, instant messaging, presence and hosted meetings with employees, customers, stakeholders and third-party providers. Boeing Microsoft Skype for Business PBX, VoiP and Phone Systems supports enterprise voice, conferencing and collaboration functions used by internal collaboration and external engagement workflows.
The deployment emphasized category-aligned capabilities common to PBX, VoiP and Phone Systems, including enterprise call routing, conferencing controls, dial-in access, voicemail and meeting orchestration. Configuration work focused on meeting scheduling, participant admission controls and presence-based routing to support both scheduled and ad-hoc collaboration sessions.
Microsoft Skype for Business is used alongside alternative meeting platforms such as WebEx to host live virtual meetings, and participants who join these sessions may have information collected by the hosting platform. The environment supports interactions across internal Boeing networks and external endpoints from customers and third-party providers, aligning voice and meeting services with Boeing's broader communication practices.
Boeing's privacy documentation explicitly states that website activity is tracked using Google Analytics and that tracking technologies are embedded into emails and web interactions, data that is stored securely and shared only with Google technical support. Those governance and data handling disclosures contextualize Microsoft Skype for Business usage, indicating that meeting and communication records are subject to Boeing's privacy policies and controls when employees, customers or social networking services interact with Boeing systems.
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Buchanan Ingersoll & Rooney PC | Professional Services | 385 | $297M | United States | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2016 | n/a |
In 2016 Buchanan Ingersoll & Rooney PC implemented Microsoft Skype for Business in the PBX, VoiP and Phone Systems category. The deployment targeted firmwide communications across approximately 385 employees and supported a distributed workplace that included training and support presence in about 15 remote office locations.
Microsoft Skype for Business was configured to deliver enterprise voice, conferencing, instant messaging, presence, and meeting orchestration capabilities consistent with PBX, VoiP and Phone Systems functionality. The implementation was actively used to enable distance learning and webinar delivery, and to support e-learning modules and onboarding content authored in PowerPoint and Captivate.
Operational integration extended into training and support workflows, with Skype for Business embedded in the firm’s instructor led and self paced learning programs and used alongside Microsoft Outlook for calendar and meeting coordination. Governance and rollout relied on a super user network and structured training tracks managed through the firm LMS, with Tier 2 IT support using the Footprints ticketing system to manage incidents and escalation involving voice and conferencing services.
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CAE Inc. | Aerospace and Defense | 13000 | $4.2B | Canada | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2020 | n/a |
In 2020 CAE Inc. deployed Microsoft Skype for Business as its PBX, VoiP and Phone Systems solution to support enterprise communications and IT help desk operations. The implementation targeted employee communications across CAE Inc., with hands-on support activity documented in the Montreal region and enterprise-level coverage for a global aerospace and defense workforce of roughly 13,000 employees.
The Microsoft Skype for Business deployment encompassed core telephony and unified communications capabilities common to the PBX, VoiP and Phone Systems category, including enterprise instant messaging, presence, voice over IP telephony and centralized call control. Configuration work included device provisioning for IP telephony, endpoint troubleshooting and coordination with desktop support workflows, reflecting the operational responsibilities of CAE’s IT technician staff.
Integrations were implemented with on-premises identity and management tooling listed in CAE’s environment, specifically Active Directory for authentication and user provisioning, SCCM for endpoint configuration management, and Exchange admin center for voicemail and calendaring coexistence. Operational tooling and service processes were tied into Uplinx and the Remedy ticket system and broader ITSM software for incident routing and field support, and the environment showed coexistence with Cisco IP phone configurations and collaboration channels including Microsoft Teams.
Governance and operationalization relied on existing IT support processes, with Help Desk and ITSM ticketing driving incident and change workflows, and Active Directory and SCCM enabling account lifecycle and device provisioning. The implementation narrative centers on enterprise communications alignment with help desk operations, authenticated user management, and integrated service ticketing rather than on measurable outcomes or cost metrics.
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Cardiff University | Education | 6900 | $736M | United Kingdom | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2020 | n/a |
In 2020 Cardiff University deployed Microsoft Skype for Business as its PBX, VoiP and Phone Systems solution. The implementation targeted collaboration across the institution's three colleges, more than 250 buildings, and a user population that includes 5,500 full-time staff within a wider student body of over 31,500.
The on-site Microsoft Skype for Business platform was configured to deliver audio and video conferencing, Enterprise Voice over Internet Protocol capabilities, and mobility services. The design included assignment of traditional ISDN lines to a Session Initiation Protocol based voice layer, enabling lower call and maintenance costs and creating scope for future integrations and expansion.
Nasstar worked in partnership with Cardiff's in-house IT specialists and the university IT Project team to plan and execute the rollout, with a focus on usability, resilience, and wide adoption. The deployment enabled secure, device-agnostic communication from any location, consolidating voice and conferencing into a single, easy-to-use platform.
Project governance reflected tight program timeframes driven by campus redevelopment schedules, with coordinated planning and staged rollouts to minimize service disruption. Nasstar's role centered on platform design, transition planning, and operational handover to university teams.
As reported by the university, Microsoft Skype for Business has paved the way for more collaborative and innovative interaction, resolving communication challenges between staff, students, external communities and partners, and increasing levels of user satisfaction.
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Construction and Real Estate | 2000 | $369M | United Kingdom | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2018 | n/a |
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Construction and Real Estate | 529 | $62M | United Kingdom | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2017 | n/a |
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Government | 18245 | $15.9B | United Kingdom | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2018 | n/a |
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Oil, Gas and Chemicals | 7300 | $40.0B | United States | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2016 | n/a |
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Professional Services | 406 | $87M | United Kingdom | Microsoft | Microsoft Skype for Business | PBX, VoiP and Phone Systems | 2020 | n/a |
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Buyer Intent: Companies Evaluating Microsoft Skype for Business
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Microsoft Skype for Business. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Microsoft Skype for Business for PBX, VoiP and Phone Systems include:
- Piman Group, a France based Professional Services organization with 400 Employees
- DIDWW Ireland, a Ireland based Communications company with 100 Employees
- Anritsu Infivis Inc, a United States based Manufacturing organization with 95 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Microsoft Skype for Business Coverage
Microsoft Skype for Business is a PBX, VoiP and Phone Systems solution from Microsoft.
Companies worldwide use Microsoft Skype for Business, from small firms to large enterprises across 21+ industries.
Organizations such as Boeing, Northrop Grumman, Enterprise Products, GE Aerospace and UK Home Office are recorded users of
Microsoft Skype for Business for PBX, VoiP and Phone Systems.
Companies using Microsoft Skype for Business are most concentrated in Aerospace and Defense, Oil, Gas and Chemicals and Government, with adoption spanning over 21 industries.
Companies using Microsoft Skype for Business are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Microsoft Skype for Business across Americas, EMEA, and APAC.
Companies using Microsoft Skype for Business range from small businesses with 0-100 employees - 2.33%, to mid-sized firms with 101-1,000 employees - 18.6%, large organizations with 1,001-10,000 employees - 53.49%, and global enterprises with 10,000+ employees - 25.58%.
Customers of Microsoft Skype for Business include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Microsoft Skype for Business customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of PBX, VoiP and Phone Systems.