List of MiFusion CRM Customers
Cape Town, 7441,
South Africa
Since 2010, our global team of researchers has been studying MiFusion CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MiFusion CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MiFusion CRM for CRM include: Murray & Roberts United Kingdom Ltd., a South Africa based Banking and Financial Services organisation with 105 employees and revenues of $13.0 million, Burgess And Preston, a South Africa based Government organisation with 40 employees and revenues of $3.0 million, ICT-Works South Africa, a South Africa based Transportation organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using MiFusion CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Burgess And Preston | Government | 40 | $3M | South Africa | Fusion Software, Member of bbd | MiFusion CRM | CRM | 2021 | n/a |
In 2021 Burgess And Preston implemented MiFusion CRM to address CRM needs across its South African operations, with a focus on customer service and mobile field workforce coordination. The company is listed on Fusion Software's customer roster and the MiFusion CRM implementation is described in vendor materials as supporting digitisation of job scheduling and customer communications for its plumbing and field service business.
The deployment appears to center on MiFusion CRM core capabilities together with mobile field features, inferred from the vendor customer list. Functional capabilities likely configured include customer record management, job scheduling and dispatch workflows, mobile job capture for technicians, and customer communication workflows such as status notifications and service history access, reflecting standard CRM and field workforce functionality.
Operational scope covers customer service and field operations across Burgess And Preston South Africa activities, aligning office-based scheduling with mobile technicians in the field. Governance and process adjustments are likely to have focused on centralising customer records and standardising dispatch and completion workflows to support mobile workforce adoption under MiFusion CRM, while integrations with other systems are not specified in available sources.
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ICT-Works South Africa | Transportation | 30 | $3M | South Africa | Fusion Software, Member of bbd | MiFusion CRM | CRM | 2022 | n/a |
In 2022, ICT-Works South Africa implemented MiFusion CRM in a CRM deployment targeted at the transportation and technology sector within South Africa. The implementation is cited on Fusion Software's customer list, indicating use of MiFusion CRM for customer management and operational workflows across the organization.
Deployment appears aligned with compact cloud-hosted CRM architectures combined with mobile field capability, with MiFusion CRM providing lead capture, contact and account management, and project tracking. Functional modules inferred from the vendor context include lead management, project and job tracking, task scheduling for field teams, and mobile field data capture to support on-road or site operations.
Operational coverage focuses on sales, operations, and field service functions for ICT-Works as a 30-employee firm, supporting end-to-end lead to project workflows and coordination of transport projects. Governance and process changes likely center on centralizing customer records, standardizing lead qualification and project handoff procedures, and applying role-based access controls to separate field and office user responsibilities during phased rollout across teams.
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Murray & Roberts United Kingdom Ltd. | Banking and Financial Services | 105 | $13M | South Africa | Fusion Software, Member of bbd | MiFusion CRM | CRM | 2019 | n/a |
In 2019, Murray & Roberts United Kingdom Ltd. was named by Fusion Software as a customer and is likely using MiFusion CRM, a CRM application. Fusion Software's customer listing indicates the deployment is oriented across South Africa to support CRM workflows, sales pipeline management and field service operations.
MiFusion CRM is likely configured to deliver core CRM capabilities, including contact management, opportunity and sales pipeline tracking, activity logging, and mobile job tracking for field technicians. The implementation narrative aligns with category-standard functionality for CRM systems, with inferred configuration focused on sales pipeline stages, activity automation and mobile-enabled field service records.
Operational coverage appears to span sales and field service teams in South Africa, with a central customer record and mobile job dispatch workflows improving visibility of customer interactions and field activity. Module usage is inferred from Fusion Software’s customer list rather than from a published MiFusion CRM case study or press release, and the vendor citation is the primary source for this implementation signal.
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