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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Michelin, an e2open customer evaluated Oracle Transportation Management

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Milvus ITSM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Plural Saude Brazil Healthcare 150 $25M Brazil Milvus Milvus ITSM IT Service Management 2022 n/a In 2022, Plural Saude Brazil implemented Milvus ITSM as its IT Service Management platform. The Milvus ITSM instance is surfaced via the company website and functions as the central ticketing and user self service entry point for IT requests under the IT Service Management category. The deployment targets IT operations and internal support functions, with Milvus ITSM configured to handle incident tracking, service requests, and knowledge management. Configuration emphasized core IT Service Management modules including ticketing, incident management, request fulfillment, knowledge base, and SLA driven workflows, reflecting standard ITSM process automation and lifecycle orchestration. Operational coverage supports employee facing support and IT operational workflows across the organization. Governance was implemented through workflow templates for ticket lifecycle, SLA assignment, and escalation rules, aligning service desk operations to IT Service Management practices.
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FAQ - APPS RUN THE WORLD Milvus ITSM Coverage

Milvus ITSM is a IT Service Management solution from Milvus.

Companies worldwide use Milvus ITSM, from small firms to large enterprises across 21+ industries.

Organizations such as Plural Saude Brazil are recorded users of Milvus ITSM for IT Service Management.

Companies using Milvus ITSM are most concentrated in Healthcare, with adoption spanning over 21 industries.

Companies using Milvus ITSM are most concentrated in Brazil, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Milvus ITSM across Americas, EMEA, and APAC.

Companies using Milvus ITSM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Milvus ITSM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Milvus ITSM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IT Service Management.