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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Mitel MiCloud Connect Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Can Am Hockey Schools International Education 10 $1M United States Mitel Mitel MiCloud Connect Collaboration 2017 Converged Technology Professionals
In 2017, Can Am Hockey Schools International migrated its on premise ShoreTel PBX to Mitel MiCloud Connect in a Collaboration implementation to improve communications and service continuity for remote staff. The deployment in the United States was completed in 2017 and targeted communications continuity, with explicit objectives to reduce downtime and avoid large upfront PBX costs. The implementation delivered Mitel MiCloud Connect capabilities including cloud hosted voice, mobility and softphone features, centralized voicemail, and call routing consistent with Collaboration platform workflows. Configuration prioritized softphone provisioning for distributed coaches and staff, mobility enablement for remote users, and consolidation of vendor billing into a single cloud service. Converged Technology Professionals, a Mitel Platinum Partner, led the implementation and operational rollout, providing system integration and provisioning for endpoints and softphone clients. Operational scope covered remote staff and organizational communications functions, and governance emphasized vendor billing simplification and continuity planning to limit service interruptions.
Iquest Australia Professional Services 18 $9M Australia Mitel Mitel MiCloud Connect Collaboration 2021 n/a
In 2021, Perth-based iQuest Australia deployed Mitel MiCloud Connect, a Collaboration solution, to provide resilient cloud telephony and mobile and softphone capabilities for field engineers and staff. The Mitel MiCloud Connect deployment was provisioned as a cloud SaaS Collaboration implementation, consolidating voice services and mobile softphone access under centrally managed cloud communications. Implemented modules include mobility and softphone capability to enable field service calling and office telephony, aligned with Collaboration category workflows for call routing, presence, and unified voice management. Rollout focused on field engineers and internal staff across the Perth operation, with centralized administration for provisioning, user assignment, and call routing to mobile and softphone clients. According to the Mitel case study, the deployment eliminated call drop outs and improved remote customer connectivity, directly supporting communications and field service functions for iQuest Australia.
Meissner Tierney Fisher & Nichols S.C. Professional Services 30 $3M United States Mitel Mitel MiCloud Connect Collaboration 2017 Converged Technology Professionals
In 2017, Meissner Tierney Fisher & Nichols S.C. implemented Mitel MiCloud Connect, adopting a cloud-hosted Collaboration platform to modernize firm communications. The deployment targeted unified communications and mobility for attorneys, supporting voice, voicemail, and remote access capabilities across the practice. The project was implemented with Converged Technology Professionals and included the Mitel Mobility app and Scribe voicemail transcription as part of the Mitel MiCloud Connect service. Functional configuration emphasized mobile endpoint provisioning, voicemail-to-text via Scribe, and centralized administration for user accounts and call handling. Operational coverage was focused on attorneys within the United States based professional services firm, with governance driven by the SI for rollout and configuration. The deployment embedded voicemail transcription into attorney communications workflows and enabled improved remote working and mobility for legal staff.
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Buyer Intent: Companies Evaluating Mitel MiCloud Connect

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FAQ - APPS RUN THE WORLD Mitel MiCloud Connect Coverage

Mitel MiCloud Connect is a Collaboration solution from Mitel.

Companies worldwide use Mitel MiCloud Connect, from small firms to large enterprises across 21+ industries.

Organizations such as Iquest Australia, Meissner Tierney Fisher & Nichols S.C. and Can Am Hockey Schools International are recorded users of Mitel MiCloud Connect for Collaboration.

Companies using Mitel MiCloud Connect are most concentrated in Professional Services and Education, with adoption spanning over 21 industries.

Companies using Mitel MiCloud Connect are most concentrated in Australia and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Mitel MiCloud Connect across Americas, EMEA, and APAC.

Companies using Mitel MiCloud Connect range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Mitel MiCloud Connect include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Mitel MiCloud Connect customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.