List of Mitratech Ecounsel Customers
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Since 2010, our global team of researchers has been studying Mitratech Ecounsel customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mitratech Ecounsel for Governance, Risk and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mitratech Ecounsel for Governance, Risk and Compliance include: T-Mobile _x000D_, a United States based Communications organisation with 70000 employees and revenues of $81.40 billion, University of Alabama System, a United States based Education organisation with 45000 employees and revenues of $10.00 billion, Navistar, a United States based Manufacturing organisation with 15300 employees and revenues of $1.20 billion and many others.
Contact us if you need a completed and verified list of companies using Mitratech Ecounsel, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Navistar | Manufacturing | 15300 | $1.2B | United States | Mitratech | Mitratech Ecounsel | Governance, Risk and Compliance | 2020 | n/a |
In 2020, Navistar was in the middle of an upgrade to its matter management system using Mitratech Ecounsel as part of a U.S.-based legal-operations and business-continuity initiative. The deployment targeted Navistar's corporate legal and legal-operations functions and is positioned within the Governance, Risk and Compliance category.
The Mitratech Ecounsel implementation centered on matter management and knowledge management capabilities, with configuration work focused on matter intake, matter lifecycle tracking, centralized document and knowledge repositories, and workflow orchestration for legal matters. These functional areas align with standard matter management workflows and legal-operations automation expected of Governance, Risk and Compliance applications.
Operational coverage emphasized continuity across domestic legal teams and business-continuity processes, aligning matter tracking with internal legal-operations procedures. The vendor narrative highlights organization-wide knowledge capture and consolidation of matter-related information to support legal continuity during disruptive events.
Governance changes accompanied the technical upgrade, with efforts to formalize matter intake, knowledge governance, and legal-operations workflows to strengthen matter management and knowledge management across the organization. The vendor framed the eCounsel upgrade as part of broader legal-operations improvements and business-continuity planning for Navistar.
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T-Mobile _x000D_ | Communications | 70000 | $81.4B | United States | Mitratech | Mitratech Ecounsel | Governance, Risk and Compliance | 2017 | n/a |
In 2017, T-Mobile adopted Mitratech Ecounsel for its U.S. legal operations. Mitratech Ecounsel, classified in the Governance, Risk and Compliance category, was employed to centralize matter management, e billing and to provide enhanced visibility into legal spend across corporate legal workflows.
T-Mobile used Mitratech Ecounsel capabilities to manage matter lifecycles including intake, tracking and resolution, and to standardize electronic billing processes and invoice review within legal operations. The implementation emphasized workflow orchestration and legal operations functionality consistent with Governance, Risk and Compliance practices, and the deployment included configuration for matter-level metadata and spend visibility.
Operational coverage was focused on U.S.-based legal operations, with use cases aimed at streamlining internal legal workflows and surfacing spend data to legal and finance stakeholders. The application supported cross-functional processes for matter governance and billing oversight while aligning with corporate GRC terminology and controls.
As a participating eCounsel client, T-Mobile contributed product feedback through an eCounsel working group where its Senior Manager of Legal Operations provided input into feature priorities. Mitratech cited this participation in the 2017 eCounsel release, framing the engagement as a legal operations use case focused on workflow streamlining and roadmap contribution.
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University of Alabama System | Education | 45000 | $10.0B | United States | Mitratech | Mitratech Ecounsel | Governance, Risk and Compliance | 2015 | n/a |
In 2015, the University of Alabama System selected Mitratech Ecounsel to centralize legal matter and document management across its campuses in the United States. The implementation targeted legal and legal operations and was intended to provide a single repository for matters with anywhere anytime access, while delivering a secure hosted environment for the Office of Counsel.
The deployment focused on Mitratech Ecounsel matter management and document management capabilities, configured to unify matter records, document versioning, and collaboration workflows. The solution was provisioned as a secure hosted environment, using centralized access controls, role based permissions, and audit logging consistent with Governance, Risk and Compliance requirements for legal data and records.
Operational scope covered the Office of Counsel and campus legal teams across the University of Alabama System, with rollout designed to standardize matter lifecycle workflows, centralize document storage, and improve cross campus collaboration. The vendor announcement cited improved collaboration and a single repository as primary objectives of the Mitratech Ecounsel deployment in the Governance, Risk and Compliance category.
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