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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Mobio CDP Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Guardian Vietnam Leisure and Hospitality 75 $8M Vietnam Mobio Mobio CDP Customer Data Platform 2021 n/a In 2021, Guardian Vietnam implemented Mobio CDP to unify online and offline customer data across its Vietnam retail operations. The deployment prioritized retail and loyalty use cases and an end-to-end O2O customer experience, positioning Mobio CDP as the central Customer Data Platform for marketing and store operations. The implementation configured identity resolution and unified customer profiles, combining ecommerce interactions and in-store transactions to improve identification rates. Segmentation and campaign orchestration capabilities were used to design and optimize voucher campaigns, while analytics instrumentation tracked voucher issuance and redemption performance. Core Customer Data Platform functions including profile unification, segment-based targeting, and campaign management were applied to support loyalty workflows and personalized voucher distribution. Rollout covered online channels and the physical retail footprint across Vietnam, with marketing and store operations teams adopting new processes for voucher issuance, redemption tracking, and profile reconciliation. Governance centered on centralized customer profile management and campaign measurement, and the project produced measurable improvements in voucher redemption and the share of identified customer profiles within months of deployment.
Phong Vu Trading Retail 5000 $600M Vietnam Mobio Mobio CDP Customer Data Platform 2021 n/a In 2021, Phong Vũ implemented Mobio CDP, deploying the Mobio Customer Data Platform to establish an end to end social commerce and online sales system. The deployment centralized customer data and social chat interactions to support retail, social commerce, and customer service teams across Vietnam. Mobio CDP was configured with core Customer Data Platform capabilities alongside social and chat features to unify customer profiles, consolidate interaction events, and surface conversational leads for online sales workflows. The implementation embedded chat based engagement and social commerce touchpoints into the sales funnel and automated routing to sales and service queues to accelerate response times. Mobio CDP also orchestrated customer segmentation and real time response triggers aligned to online sales and service processes. Rollout covered online sales operations and customer service functions across the company’s Vietnam operations, aligning sales response workflows with centralized profile data. Governance work focused on operationalizing unified customer records and standardized chat handling procedures to shorten lead response and service resolution paths. After rollout conversion and response speed increased substantially.
Vietnam Maritime Bank (MSB) Banking and Financial Services 6308 $980M Vietnam Mobio Mobio CDP Customer Data Platform 2021 n/a In 2021, Vietnam Maritime Bank (MSB) deployed Mobio CDP on premises as a Customer Data Platform to centralize customer journeys across its retail and commercial banking operations in Vietnam. The implementation targeted sales and marketing workflows and frontline relationship manager and branch manager activity to enable personalized engagement and automated lead handling. MSB configured Mobio CDP to provide identity resolution, journey orchestration, campaign execution and reporting capabilities typical of a Customer Data Platform, and to automate sales lead distribution into RM and BM workflows. The deployment supported high volume personalized MarTech campaigns, enabling tens of millions of personalized messages per month and centralized conversion tracking through campaign reporting. The on premises Mobio CDP was integrated with bank customer touchpoints and channel systems to ingest behavioral signals and trigger campaign delivery across digital and branch channels, while operational coverage focused on retail and commercial banking teams in Vietnam. Governance changes accompanied the rollout, shifting lead assignment and campaign approval processes toward marketing and frontline sales ownership to operationalize automated lead distribution. MSB reported a threefold increase in conversion after about six months and noted improved RM and BM efficiency as a result of the Mobio CDP implementation. The project positioned Mobio CDP as the bank level Customer Data Platform supporting orchestration of customer journeys, lead automation and personalized engagement for Vietnam Maritime Bank.
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