List of ModusLink Global eCommerce Customers
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Since 2010, our global team of researchers has been studying ModusLink Global eCommerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ModusLink Global eCommerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ModusLink Global eCommerce for eCommerce include: Microsoft, a United States based Professional Services organisation with 221000 employees and revenues of $243.00 billion, Intel, a United States based Manufacturing organisation with 88400 employees and revenues of $53.10 billion, Sony Czech Republic, a Czech Republic based Consumer Packaged Goods organisation with 40 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using ModusLink Global eCommerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ModusLink Global eCommerce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Intel | Manufacturing | 88400 | $53.1B | United States | ModusLink | ModusLink Global eCommerce | eCommerce | 2023 | n/a | In 2023, Intel engaged ModusLink to provision ModusLink Global eCommerce to support eCommerce-enabled supply chain and fulfillment operations. The engagement encompassed United States and global semiconductor fulfillment channels, and ModusLink earned Intel's EPIC Distinguished Supplier recognition for 2023. ModusLink Global eCommerce delivered core order management and fulfillment capabilities, including inventory orchestration, warehouse pick pack ship workflows, returns handling, and fulfillment service orchestration consistent with enterprise eCommerce operations. Configuration work focused on aligning fulfillment workflows to semiconductor distribution cadence and complex order profiles. Operational scope covered supply chain, logistics, distribution, and customer fulfillment functions across Intel manufacturing and distribution networks, supporting both direct to customer and intermediary channel fulfillment use cases. The deployment emphasized centralized fulfillment execution for semiconductor products and regional operational coverage in the United States and other global markets. Governance centered on supplier performance monitoring and operational SLA adherence, and the engagement demonstrated measurable supplier performance improvements that were explicitly recognized by the EPIC Distinguished Supplier award in 2023. This recognition reflects tightened supplier governance and operational execution within Intel's eCommerce and fulfillment function. | |
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Microsoft | Professional Services | 221000 | $243.0B | United States | ModusLink | ModusLink Global eCommerce | eCommerce | 2012 | n/a | In 2012, Microsoft implemented ModusLink Global eCommerce to support software and media replication, packaging and regional fulfillment operations in Singapore and broader Asia. ModusLink Global eCommerce is described in the deployment as an eCommerce solution used to instrument replication workflows and coordinate packaging and distribution that support Microsoft software channel logistics in the region. Module usage centers on replication, packaging and fulfillment capabilities, inferred from ModusLink’s Microsoft Authorized Replicator designation and supporting SEC filings. Functional workflows include controlled media replication, packaging configuration and order orchestration tied to eCommerce fulfillment, with inventory handling and distribution routing consistent with eCommerce operational patterns. Operational coverage is concentrated on ModusLink’s Singapore Asia facilities, where the Microsoft Authorized Replicator certification governs replication and packaging processes for regional distribution. The implementation impacted business functions for distribution, fulfillment and channel logistics, aligning media replication and packaging processes with regional eCommerce order flows. Governance emphasized compliance to Microsoft replicator standards and documented process controls, using the Authorized Replicator certification as an operational quality gate. The certification and associated procedures structured rollout and ongoing operational governance for ModusLink Global eCommerce in the Asia region. | |
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Sony Czech Republic | Consumer Packaged Goods | 40 | $70M | Czech Republic | ModusLink | ModusLink Global eCommerce | eCommerce | 2005 | n/a | In 2005, Sony Czech Republic deployed ModusLink Global eCommerce as its eCommerce platform to centralize spare parts logistics and warranty fulfillment for Sony Mobile Communications. The implementation was operated from ModusLink's Brno facility, supporting global spare parts logistics, RMA processing, testing and distribution to repair centers in more than 100 countries. ModusLink Global eCommerce implemented supply chain and returns management capabilities, including inventory orchestration for spare parts, RMA intake and automated testing queues, and multi-node fulfillment for repair dispatch. Functional workflows included RMA processing, part kitting, QA testing, and outbound distribution routing to regional repair centers. Operational coverage focused on a Europe based fulfillment hub with global distribution reach to over 100 repair locations, impacting warranty, repair operations, and aftermarket parts support functions. Governance emphasized standardized RMA workflows and centralized visibility into spare parts inventory and turnaround times, and the deployment improved visibility and turnaround for Sony's spare parts and warranty flows. |
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