List of Monocle Platform Customers
Monocle
7th Ave,
New York, 10019, NY,
United States
New York, 10019, NY,
United States
n/a
Professional Services
30
$3M
Since 2010, our global team of researchers has been studying Monocle Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Monocle Platform for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Monocle Platform for Marketing Automation include: True Classic, a United States based Retail organisation with 55 employees and revenues of $207.0 million, Mejuri, a Canada based Retail organisation with 450 employees and revenues of $150.0 million, Branch, a United States based Retail organisation with 180 employees and revenues of $50.0 million, Jolyn, a United States based Retail organisation with 100 employees and revenues of $35.0 million, Aroma360, a United States based Consumer Packaged Goods organisation with 150 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Monocle Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Monocle Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Aroma360 | Consumer Packaged Goods | 150 | $30M | United States | Monocle | Monocle Platform | Marketing Automation | 2024 | n/a |
In 2024, Aroma360 implemented Monocle Platform on its public website as a Marketing Automation solution to support marketing and e-commerce functions. The Monocle Platform deployment is explicitly used on the company website, positioning Aroma360 Monocle Platform Marketing Automation within customer engagement and digital storefront workflows.
Configuration focuses on typical Marketing Automation capabilities including campaign orchestration, email and lifecycle marketing, behavioral tracking and event triggers, on-site personalization and content targeting, lead capture forms, and customer journey orchestration. The Monocle Platform is configured for segmentation and event-based automation, with analytics instrumentation to feed campaign performance and audience profiling.
Operational coverage centers on marketing and e-commerce teams, with the Monocle Platform embedded into web pages and customer interaction points to drive coordinated campaigns. Governance is implemented through centralized campaign scheduling, role based access for campaign owners and content editors, and consent management aligned to web interactions, enabling standardized workflows for campaign creation, approval and execution.
|
|
|
Branch | Retail | 180 | $50M | United States | Monocle | Monocle Platform | Marketing Automation | 2024 | n/a |
In 2024, Branch deployed the Monocle Platform as its Marketing Automation solution on its public website. Branch implemented Monocle Platform for Marketing Automation to centralize campaign orchestration and web-led customer engagement, aligning the application with marketing and eCommerce business functions.
The Monocle Platform implementation concentrated on client-side event instrumentation, behavioral segmentation, onsite personalization, email campaign orchestration, and analytics reporting. Configuration work emphasized reusable audience definitions, campaign scheduling, and template-driven messaging to support recurring promotional and lifecycle communications.
Implementation is embedded in Branch's website through client-side scripts and event tracking that feed the Monocle Platform, enabling web behavioral signals to drive segmentation and personalization. Operational ownership sits with the marketing and eCommerce teams, who use the platform to manage web experiences and outbound campaigns across the storefront.
Governance was organized around marketing-led workflow controls, including campaign approval routing, centralized segmentation rules, and consent management for web-sourced audiences. Rollout emphasized iterative site-level instrumentation and campaign templates to standardize execution and measurement within the Marketing Automation scope.
|
 |
Jolyn | Retail | 100 | $35M | United States | Monocle | Monocle Platform | Marketing Automation | 2025 | n/a |
In 2025 Jolyn deployed the Monocle Platform for Marketing Automation to personalize winback and welcome capture flows supporting CRM and retention. The implementation targeted US customers and focused on optimizing timing and offer selection for reengagement and first touch capture. Monocle Platform was instrumented to drive AI timed offers and onsite popups as part of the retention stack.
Configuration centered on personalization rules and AI agent orchestration to adjust timing and offer selection within winback and welcome capture flows. Functional modules implemented included offer orchestration, popup delivery, and AI timed campaign sequencing for email capture and customer reengagement. The Monocle Platform centralized real time decisioning and fed delivery triggers into owned channels.
Integrations included a direct connection to the brand email automation system Maestra to execute AI timed offers and to trigger coordinated popups alongside email sends. Operational scope emphasized CRM and retention workflows across US marketing and merchandising teams. According to the vendor case study the deployment yielded a nine times lift in winback conversion rate and a fifteen percent increase in average order value in those flows.
|
|
|
Mejuri | Retail | 450 | $150M | Canada | Monocle | Monocle Platform | Marketing Automation | 2025 | n/a |
In 2025 Mejuri implemented the Monocle Platform to upgrade cart abandonment and retention flows within its CRM and marketing automation environment, using the application to refine decisioning on post-abandonment outreach. The deployment targeted Mejuri's customer lifecycle orchestration, with an emphasis on preserving brand positioning while increasing on-site conversion and repeat purchase behavior, aligning the work under the Marketing Automation category.
The Monocle Platform configuration focused on individualized incentive rules and automated retention workflows, implementing dynamic incentive tiers and personalization logic to balance conversion pressure with brand and profitability considerations. Monocle Platform was used to author and orchestrate the cart abandonment sequences and retention campaigns, embedding campaign logic and conditional messaging directly into Mejuri's existing CRM/marketing automation stack.
Technical implementation was handled by Monocle, integrating the Monocle Platform into Mejuri's CRM and marketing automation systems and operationalizing decisioning across cart and post-purchase touchpoints. The scope covered incentive application, messaging sequencing, and customer segmentation for abandonment and retention cohorts, enabling the marketing operations team to execute and adjust campaigns from within the integrated stack.
Governance and measurement were oriented around conversion and revenue per user, with incentive policies designed to balance conversion uplift and brand impact. According to Monocle's case study the initiative delivered a 13x ROI, a 16% increase in conversion rate, and a 20% increase in revenue per user, outcomes reported by Monocle following their technical implementation and campaign rollout.
|
|
|
True Classic | Retail | 55 | $207M | United States | Monocle | Monocle Platform | Marketing Automation | 2025 | n/a |
In 2025 True Classic deployed Monocle Platform to automate user-level personalization for email and onsite popups as part of its Marketing Automation program. The implementation targeted CRM and retention programs across the United States, enabling campaign orchestration that balances conversion objectives with margin protection.
The Monocle Platform implementation focused on user-level personalization modules, configuring dynamic offer sizing and timing rules that are evaluated at the point of email send and onsite popup render. Functional capabilities implemented include individualized offer orchestration, audience scoring for retention segments, and rule-based guardrails to protect average discount margin.
Operationally the deployment was integrated into True Classic sales and retention workflows within their CRM and loyalty program processes, enabling coordinated promotional execution across email and onsite channels. Marketing and retention teams used Monocle Platform to trigger targeted promotions and to adjust offers in real time against predefined margin thresholds.
True Classic reported measurable outcomes from the Monocle Platform deployment, with an 8% conversion lift, a 13% reduction in average discount margin, and a 10x improvement in profitability for targeted promotions as reported in the vendor case study. The implementation demonstrates a focused Marketing Automation use case where dynamic offer orchestration and user-level personalization are used to protect margin while improving conversion.
|
 |
|
Retail | 55 | $10M | United States | Monocle | Monocle Platform | Marketing Automation | 2024 | n/a |
|
Showing 1 to 6 of 6 entries
Buyer Intent: Companies Evaluating Monocle Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Monocle Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Monocle Platform Coverage
Monocle Platform is a Marketing Automation solution from Monocle.
Companies worldwide use Monocle Platform, from small firms to large enterprises across 21+ industries.
Organizations such as True Classic, Mejuri, Branch, Jolyn and Aroma360 are recorded users of
Monocle Platform for Marketing Automation.
Companies using Monocle Platform are most concentrated in Retail and Consumer Packaged Goods, with adoption spanning over 21 industries.
Companies using Monocle Platform are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Monocle Platform across Americas, EMEA, and APAC.
Companies using Monocle Platform range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Monocle Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Monocle Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Marketing Automation.