List of Motorola Ally Incident Management Customers
Chicago, 60661, IL,
United States
Since 2010, our global team of researchers has been studying Motorola Ally Incident Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Motorola Ally Incident Management for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Motorola Ally Incident Management for Incident Management include: JLL (Jones Lang LaSalle), a United States based Construction and Real Estate organisation with 106100 employees and revenues of $20.76 billion, Cookeville Regional Medical Center, a United States based Healthcare organisation with 2450 employees and revenues of $308.0 million, Williamsburg Landing, a United States based Non Profit organisation with 500 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Motorola Ally Incident Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cookeville Regional Medical Center | Healthcare | 2450 | $308M | United States | Motorola Solutions | Motorola Ally Incident Management | Incident Management | 2019 | n/a |
In 2019 Cookeville Regional Medical Center implemented Motorola Ally Incident Management to centralize incident reporting and operational reporting across its security function. The Motorola Ally Incident Management application was adopted as the hospital's Incident Management tool to support daily reporting, parking enforcement, trespass citations, patrol statistics and CAD related incident intake.
Motorola Ally Incident Management was configured with customizable incident forms, report generation, and role based access controls to support security and parking enforcement teams. Hospital staff described the platform as customizable, intuitive, and levels above other reporting software I researched, and configuration emphasized structured citation workflows and patrol statistics capture.
Operational scope covers hospital security, parking enforcement and patrol operations, with the deployment tying incident intake into the facility CAD system and centralizing daily reporting workflows. Governance focused on standardized reporting templates, automated incident categorization and exportable patrol and citation statistics to support operational oversight and departmental adoption.
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JLL (Jones Lang LaSalle) | Construction and Real Estate | 106100 | $20.8B | United States | Motorola Solutions | Motorola Ally Incident Management | Incident Management | 2007 | n/a |
In 2007, JLL implemented Motorola Ally Incident Management within its facilities and workplace services environment, adopting Motorola Ally Incident Management as the primary Incident Management tool for incident intake and resolution workflows. The deployment emphasized centralized ticketing, prioritization, and routing to support facility operations across occupancy and space management activities.
Configuration work focused on standard Incident Management modules, including incident logging, dispatch and assignment, SLA tracking, mobile field access for planners, and operational reporting and dashboards. The Motorola Ally Incident Management instance was configured to capture space attributes and chargeback data, supporting space standards and the provision of metrics around space allocation and charge back methodologies as part of broader CAFM aligned processes.
Operational ownership and governance were aligned to facilities, occupancy planning, and workplace strategy teams, with planners using the system to support large consolidation, expansion, and reconfiguration projects. Implementation activities included system go live, running and maintaining data consistency for space data management, and embedding workflows for analysis of supply and demand as occupancy requirements changed.
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Williamsburg Landing | Non Profit | 500 | $100M | United States | Motorola Solutions | Motorola Ally Incident Management | Incident Management | 2016 | n/a |
In 2016, Williamsburg Landing implemented Motorola Ally Incident Management to support campus safety and operational coordination, establishing the application as the primary Incident Management platform for the organization. The Motorola Ally Incident Management deployment was positioned to centralize incident reporting and on‑site coordination across the community services environment.
The implementation configured core incident reporting workflows and records management, enabling staff to file reports, enter and manage a database of names, vehicles, and other property information, and to perform accurate dispatching via Spillman Ally. Functional capabilities in use included incident logging, dispatch console operations, and access control related workflows to maintain entrance standards for visitors and vendors.
Operational scope spanned the Williamsburg Landing campus and touched security, facilities, IT support, and resident care teams, with staff expected to troubleshoot and service both IT and facilities issues as part of day to day operations. The Motorola Ally Incident Management instance supported cross‑departmental coordination for resident, guest, and employee incidents and for maintaining campus entry controls.
Governance centered on standardized reporting, database stewardship, and dispatch protocols, with frontline staff trained to respond to emergencies and provide basic first aid or CPR. Motorola Ally Incident Management was used as the institutional tool to enforce entry standards and to document incidents and responses for ongoing operational oversight.
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