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List of NAPA TRACS Shop Management Customers

Narvar
Location
3 E 3rd Ave Suite 211,
San Mateo, 94401, CA,
United States
Website
https://www.narvar.com/
Phone
1 650-585-9550
Artw industry
Professional Services
Employee
350
Revenue
$50M

Since 2010, our global team of researchers has been studying NAPA TRACS Shop Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased NAPA TRACS Shop Management for Shop Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using NAPA TRACS Shop Management for Shop Management include: Troy Auto Care United States, a United States based Automotive organisation with 58 employees and revenues of $6.0 million, 59 Auto Repair, a United States based Automotive organisation with 10 employees and revenues of $1.0 million, J4 Automotive United States, a United States based Automotive organisation with 10 employees and revenues of $1.0 million and many others.

Contact us if you need a completed and verified list of companies using NAPA TRACS Shop Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The NAPA TRACS Shop Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
59 Auto Repair Automotive 10 $1M United States Narvar NAPA TRACS Shop Management Shop Management 2024 n/a
In 2024, 59 Auto Repair implemented NAPA TRACS Shop Management as its main point of sale and inventory and shop management system. NAPA TRACS Shop Management functions as the center of operations at the Plainfield, Illinois service site, providing repair order processing, parts tracking, and customer transaction records for a roughly 10 person staff, and the shop owner publicly cites TRACS use for POS and inventory integration in a 2024 RepairPal Shops article. Configuration focused on the POS module and inventory module, using TRACS to catalog parts, record sales, and associate parts with repair orders, reflecting standard Shop Management workflows. The deployment is configured for single site operations in Plainfield, supporting front counter transactions, parts management, and technician job assignments, while governance is retained locally with the owner and managers controlling repair order procedures, parts allocation rules, and customer billing workflows through the NAPA TRACS Shop Management interface.
J4 Automotive United States Automotive 10 $1M United States Narvar NAPA TRACS Shop Management Shop Management 2007 n/a
In 2007, J4 Automotive implemented NAPA TRACS Shop Management to manage shop operations at its East Helena Montana location. The deployment centralized workflows for estimates, invoicing and vehicle-history lookups and moved the shop to a virtually paperless process for front-counter and technician interactions. NAPA TRACS Shop Management was configured to support estimating and customer records CRM workflows, consistent with the vendor case narrative that highlights faster estimates, quicker invoice generation and streamlined vehicle history access. Configuration emphasized shop-level estimating, invoice processing and customer record maintenance to align service advisors and technicians around a single system of record. The vendor case story credits improved efficiency and reduced paper costs following TRACS adoption, outcomes that reflect operational and administrative changes at the single-site shop. The source does not document third-party system integrations or implementation partners, so governance notes focus on process standardization and paper reduction across shop operations.
Troy Auto Care United States Automotive 58 $6M United States Narvar NAPA TRACS Shop Management Shop Management 1999 n/a
In 1999, Troy Auto Care United States began using NAPA TRACS Shop Management after joining the NAPA Auto Care program, establishing the application as the central platform for shop operations and customer workflows. The Troy, Michigan shop with approximately 58 employees uses NAPA TRACS Shop Management as its primary Shop Management application for service intake, repair order processing, parts handling, and customer communications across front office and bay operations. Functional implementation centers on core Shop Management capabilities and customer facing workflows. Usage includes digital vehicle inspection processes and CRM style customer tracking inferred from NAPA Auto Care award documentation, with configuration focused on recommended service prompts, inspection driven recommendations, technician notes, and customer notification automation consistent with Shop Management practices. NAPA TRACS Shop Management is presented as the system that orchestrates inspection to repair order lifecycle and supports service advisor and technician execution. Operational governance has been continuous since 1999 and is applied across service advisors, technicians, and the front desk for daily shop operations. NAPA Auto Care award write ups explicitly state the Hudsons have been TRACS users from the beginning and cite a reported 26% increase in recommended service take rate via digital vehicle inspections, linking use of NAPA TRACS Shop Management DVI and CRM style modules to higher recommended service engagement. Troy Auto Care United States NAPA TRACS Shop Management supports Shop Management business functions for the shop’s service operations.
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Buyer Intent: Companies Evaluating NAPA TRACS Shop Management

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FAQ - APPS RUN THE WORLD NAPA TRACS Shop Management Coverage

NAPA TRACS Shop Management is a Shop Management solution from Narvar.

Companies worldwide use NAPA TRACS Shop Management, from small firms to large enterprises across 21+ industries.

Organizations such as Troy Auto Care United States, 59 Auto Repair and J4 Automotive United States are recorded users of NAPA TRACS Shop Management for Shop Management.

Companies using NAPA TRACS Shop Management are most concentrated in Automotive, with adoption spanning over 21 industries.

Companies using NAPA TRACS Shop Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of NAPA TRACS Shop Management across Americas, EMEA, and APAC.

Companies using NAPA TRACS Shop Management range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of NAPA TRACS Shop Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified NAPA TRACS Shop Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Shop Management.