List of NAXT Customer Engagement Customers
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United States
Since 2010, our global team of researchers has been studying NAXT Customer Engagement customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NAXT Customer Engagement for Sales Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NAXT Customer Engagement for Sales Engagement include: Panther Summit Industries Inc, a United States based Manufacturing organisation with 1400 employees and revenues of $440.0 million, Foley, a United States based Distribution organisation with 500 employees and revenues of $80.0 million, MADISA Mexico, a Mexico based Manufacturing organisation with 30 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using NAXT Customer Engagement, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NAXT Customer Engagement customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Foley | Distribution | 500 | $80M | United States | XAPT Corporation | NAXT Customer Engagement | Sales Engagement | 2020 | n/a |
In 2020, Foley implemented NAXT Customer Engagement as part of a broader NAXT365 deployment to modernize sales, parts, service and customer-facing processes across its Northeastern US operations. The NAXT Customer Engagement implementation is a Sales Engagement solution and was configured to provide CRM capabilities tailored to dealer and field service workflows.
The deployment included NAXT365 Customer Engagement CRM capabilities, with configuration of sales pipeline management, parts and service order workflows, customer record consolidation, and mobile field operations to support technicians and field representatives. Data model consolidation and data cleansing processes were carried out to improve data quality across sales and service touchpoints, and reporting and role based access were aligned with dealer operations for operational visibility.
The program followed a multi phase migration and phased go live executed in collaboration with XAPT Corporation and DDPTech, coordinating deployments across Foley sites in the Northeastern United States. Integrations emphasized unified customer records and mobile synchronization for field teams, and the rollout encompassed sales, parts, service and customer-facing functions. Post go live outcomes reported in the program included a consolidated platform, improved data quality and enhanced mobile field operations.
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MADISA Mexico | Manufacturing | 30 | $5M | Mexico | XAPT Corporation | NAXT Customer Engagement | Sales Engagement | 2023 | n/a |
In 2023, MADISA Mexico implemented NAXT Customer Engagement as part of a NAXT365 deployment to address Sales Engagement requirements. MADISA engaged XAPT Corporation together with DDPTech to deliver a unified Finance and Supply Chain Management plus Customer Engagement environment tailored to dealer operations across Mexico.
The implementation consolidated core modules for finance, sales, rental and service alongside customer engagement workflows, provisioning a single FSCM and CE environment. NAXT Customer Engagement was configured to operate in close coordination with the NAXT365 Finance and Supply Chain Management components to align transactional finance records with sales and service interactions, supporting standard Sales Engagement processes such as opportunity and service case tracking.
DDPTech and XAPT-led deployment delivered integrated data flows between FSCM and the Customer Engagement layer, and migration documentation confirmed active Customer Engagement usage in dealer operations. The deployment scope covered dealer operational processes across Mexico and prioritized data consistency and operational visibility for sales, rental and service teams.
Governance focused on a unified data model and centralized configuration management to reduce data fragmentation and establish consistent operational workflows across departments. Documentation from the engagement highlights improved data consistency and operational visibility as observed outcomes.
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Panther Summit Industries Inc | Manufacturing | 1400 | $440M | United States | XAPT Corporation | NAXT Customer Engagement | Sales Engagement | 2024 | Accenture |
In 2024, Panther Summit Industries Inc implemented NAXT Customer Engagement in the Sales Engagement category as part of a broader upgrade to NAXT365 on Microsoft Dynamics 365. The initiative targeted modernization of sales, rental, parts and service processes across the company east US dealerships and aligned the customer engagement layer with the Dynamics 365 platform.
NAXT Customer Engagement was configured to deliver CRM centric capabilities, including sales force automation, customer account management, opportunity tracking, and service and parts workflow support. The implementation emphasized NAXT Customer Engagement functionality within the NAXT365 suite to unify front line selling and customer service processes under a single CRM model.
The project included migration to Microsoft Dynamics 365 as the underlying platform, with implementation work announced by XAPT Corporation and executed in joint engagement with Accenture in July 2024. Operational coverage explicitly encompassed sales, rental, parts and service departments across eastern US dealership sites, leveraging Dynamics 365 as the application backbone for NAXT365.
Governance followed a joint SI model with Accenture and vendor coordination through XAPT Corporation, with the initial upgrade work performed in mid 2024 and go live completed in 2025. The rollout restructured customer facing workflows and system ownership to centralize CRM processes on NAXT Customer Engagement while aligning governance between the vendor and systems integrator.
The stated objective for the NAXT Customer Engagement deployment was to improve operational efficiency and customer service across dealership operations. No cost or quantified outcome details were provided in the source materials.
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