List of ncino Small Business Banking Customers
Wilmington, 28405, NC,
United States
Since 2010, our global team of researchers has been studying ncino Small Business Banking customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ncino Small Business Banking for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ncino Small Business Banking for Loan Management include: Desjardins Group, a Canada based Banking and Financial Services organisation with 55290 employees and revenues of $10.63 billion, KeyBank, a United States based Banking and Financial Services organisation with 17396 employees and revenues of $7.29 billion, First Horizon Bank, a United States based Banking and Financial Services organisation with 7373 employees and revenues of $3.42 billion, Hancock Whitney, a United States based Banking and Financial Services organisation with 3627 employees and revenues of $1.44 billion and many others.
Contact us if you need a completed and verified list of companies using ncino Small Business Banking, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ncino Small Business Banking customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Desjardins Group | Banking and Financial Services | 55290 | $10.6B | Canada | nCino | ncino Small Business Banking | Loan Management | 2024 | n/a |
In 2024, Desjardins Group expanded its use of nCino technology by implementing ncino Small Business Banking to add nCino’s Automated Spreading Solution powered by nCino IQ across its loan origination workflows. The engagement is explicitly positioned within Loan Management to accelerate underwriting and automate financial statement processing for small business credit decisions.
The implementation configures automated spreading and machine learning driven data extraction capabilities to capture financial statement data, support multilingual documents, and handle multicurrency financial statements. ncino Small Business Banking is used to embed automated underwriting tasks within the loan origination lifecycle, standardize credit decisioning workflows, and reduce manual data entry through the nIQ inference layer.
Architecturally the deployment extends Desjardins’ existing nCino single platform SaaS footprint, leveraging the platform data model and workflow engine to unify small business and commercial lending processes that were adopted in prior phases of the partnership. The solution is applied at scale across Desjardins’ North America operations and its Canadian membership network, aligning lender intake, spreading, and credit review sequences on the same platform.
Governance and operational change center on centralizing credit workflow orchestration and spreading governance within the nCino environment, tightening handoffs between origination and credit teams and enabling faster decision turnarounds. Outcomes stated by the parties include increased speed of loan origination, elimination of wait times for members and clients, and improved speed and quality of credit decisions driven by the automated spreading capability.
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First Horizon Bank | Banking and Financial Services | 7373 | $3.4B | United States | nCino | ncino Small Business Banking | Loan Management | 2021 | n/a |
In 2021, First Horizon Bank deployed ncino Small Business Banking as part of a broader nCino Cloud Banking Platform rollout targeted at Loan Management workflows across its combined organization. The deployment was positioned during the post merger integration with IBERIABANK, and the initiative covered a user base of more than 2,000 associates and nearly 500 branch locations across 12 states, aligning commercial, small business and treasury lending operations under a single cloud platform.
The implementation included nCino’s Commercial and Small Business Lending modules along with Treasury Management Sales and Onboarding Solutions, with ncino Small Business Banking configured for configurable credit decisioning, document management, and lending lifecycle orchestration. The cloud-native architecture was deployed to support configurable workflows, role-based task routing, and centralized loan file visibility consistent with Loan Management functional patterns.
System integrations followed the organizational integration with IBERIABANK and were scoped to unify client records, lending workflows, and treasury sales processes across the combined bank, enabling associates to serve clients from branch, office, or remote locations. Operational coverage explicitly targeted commercial banking, small business banking and treasury management business functions, consolidating front-to-back lending activity onto the nCino Cloud Banking Platform.
Governance and rollout emphasized standardizing processes and creating a technology-enabled associate experience, with adoption across sales, onboarding and credit operations teams. Reported outcomes in the deployment narrative include greater efficiency, improved transparency and enhanced automation intended to increase speed to decision and speed to funding for commercial, treasury and small business clients.
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Hancock Whitney | Banking and Financial Services | 3627 | $1.4B | United States | nCino | ncino Small Business Banking | Loan Management | 2021 | n/a |
In 2021, Gulf Coast Bank & Trust implemented ncino Small Business Banking to support Loan Management across its Consumer and Small Business Lending lines of business. The deployment was aligned to centralize lending processes within the bank's lending operations and to standardize loan lifecycle workflows for small business portfolios.
ncino Small Business Banking was configured to handle core Loan Management functions typical for the category, including automated loan origination workflows, credit decisioning support, document management, and servicing orchestration. System administration was staffed by a dedicated nCino System Administrator who managed application configuration, access controls, and workflow orchestration for Consumer and Small Business Lending use cases.
Operational integration relied on extensive connectivity, the administration role managed more than 30 system integrations tied to the nCino Lending platform, ensuring data exchange between lending workflows and upstream and downstream systems. Governance centered on a line of business liaison model, with the nCino System Administrator acting as the bridge between end user process owners and developers to coordinate change control, configuration updates, and ongoing operational support.
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Banking and Financial Services | 17396 | $7.3B | United States | nCino | ncino Small Business Banking | Loan Management | 2013 | n/a |
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