List of NetCracker BSS/OSS Customers
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Since 2010, our global team of researchers has been studying NetCracker BSS/OSS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NetCracker BSS/OSS for OSS/BSS from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NetCracker BSS/OSS for OSS/BSS include: China Mobile, a Hong Kong based Communications organisation with 455405 employees and revenues of $144.95 billion, Verizon, a United States based Communications organisation with 99400 employees and revenues of $134.79 billion, Deutsche Telekom, a Germany based Communications organisation with 201336 employees and revenues of $134.08 billion, Chase Bank, a United States based Banking and Financial Services organisation with 293723 employees and revenues of $124.50 billion, AT&T, a United States based Communications organisation with 146040 employees and revenues of $122.43 billion and many others.
Contact us if you need a completed and verified list of companies using NetCracker BSS/OSS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NetCracker BSS/OSS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A1 Bulgaria | Communications | 4000 | $809M | Bulgaria | NEC Corporation | NetCracker BSS/OSS | OSS/BSS | 2020 | n/a |
In 2020, A1 Bulgaria implemented NetCracker BSS/OSS as part of a multiyear modernization program within the A1 Telecom Austria Group, adopting a multitenant, cloud-based Digital OSS approach. The deployment focused on modernizing the Resource Inventory layer to support consistent inventory processes and service delivery across Bulgaria, Croatia, Serbia and Slovenia.
The implementation used Netcracker Framework and included Resource Inventory, Workflow Management, Discovery and Reconciliation, and Network Planning and Design modules as core components. NetCracker BSS/OSS was configured to provide inventory reconciliation, automated discovery feeds, workflow orchestration and network planning capabilities to standardize resource visibility and streamline service lifecycle operations.
Operational coverage was explicitly multicountry, supporting services across four A1 Group countries, and the program included joint development, professional services, maintenance and support delivered on a multiyear basis. The rollout emphasized multitenancy in the cloud to enable scale and consistent processes, and the program scope aligned OSS functions with the operator's service provisioning and operational workflows.
Governance for the initiative was structured as a joint development engagement with Netcracker providing professional services and ongoing support, enabling standardized Resource Inventory governance and process alignment across sites. The approach centralized inventory workflows and reconciliation processes to improve operational visibility and operational consistency across the regional footprint.
The project delivered stated benefits of faster time-to-market for new services, greater operational visibility and consistent Resource Inventory processes, and it provided A1 Bulgaria with additional flexibility to launch new services and 5G capabilities consistently across its geographies.
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A1 Group | Communications | 17000 | $6.1B | Austria | NEC Corporation | NetCracker BSS/OSS | OSS/BSS | 2020 | n/a |
In 2020, A1 Group initiated a modernization program that implemented NetCracker BSS/OSS within its OSS/BSS environment. The program centers on modernizing a multitenanted, cloud Resource Inventory and related Digital OSS capabilities to standardize service inventory and accelerate new service launches across the operator footprint. NetCracker BSS/OSS was provisioned as a cloud based, multitenant solution and the engagement was scoped as a multiyear joint development and delivery initiative with Netcracker responsible for development, professional services, maintenance and support. The deployment package explicitly includes Netcracker Framework, Resource Inventory, Workflow Management, Discovery and Reconciliation, and Network Planning and Design modules, configured to provide consistent inventory processes and workflow orchestration across sites. Operational coverage spans four A1 Group countries, Bulgaria, Croatia, Serbia and Slovenia, with the multitenant architecture enabling shared platform services while preserving country level operational control. Governance and rollout followed a joint development model, leveraging Netcracker professional services to coordinate configuration, reconciliation routines, and network discovery workflows, and to align processes for rapid introduction of advanced offerings including 5G services. The stated outcomes for the initiative are faster time to market for new services, greater operational visibility and consistent Resource Inventory processes across the multicountry footprint, with Netcracker providing ongoing maintenance and support to sustain the OSS/BSS environment.
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A1 Serbia | Communications | 1456 | $340M | Serbia | NEC Corporation | NetCracker BSS/OSS | OSS/BSS | 2020 | n/a |
In 2020, A1 Serbia integrated NetCracker BSS/OSS as part of a multiyear modernization program across A1 Telecom Austria Group, initiating a migration to a multitenant, cloud-based Resource Inventory within its OSS/BSS estate. The deployment emphasized a cloud OSS architecture to provide consistent inventory processes and unified operational visibility across multiple country operations.
NetCracker BSS/OSS was implemented with core components including Netcracker Framework, Resource Inventory, Workflow Management, Discovery and Reconciliation, and Network Planning and Design. Configuration work centered on multitenancy controls, inventory reconciliation logic, and workflow orchestration to support cross-border service provisioning and lifecycle management.
Operational scope covered services across Bulgaria, Croatia, Serbia and Slovenia, positioning A1 Serbia to use the NetCracker BSS/OSS solution for service activation, resource tracking, and network planning workflows. The implementation explicitly targeted readiness for new service classes including 5G, and aimed to standardize inventory and operational processes across the four A1 Group countries.
Governance and delivery were organized as a multiyear joint development and professional services engagement, with Netcracker providing development, maintenance and support across the participating markets. Outcomes stated by the parties included faster time to market for new services, greater operational visibility, and consistent Resource Inventory processes across the multicountry footprint.
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A1 Slovenia | Communications | 500 | $280M | Slovenia | NEC Corporation | NetCracker BSS/OSS | OSS/BSS | 2020 | n/a |
In 2020, A1 Slovenia implemented NetCracker BSS/OSS as part of a multiyear modernization program within the A1 Telecom Austria Group, adopting NetCracker BSS/OSS in the OSS/BSS domain. The initiative targeted a multitenanted, cloud-based deployment model to modernize the existing Resource Inventory solution and to align inventory processes across Bulgaria, Croatia, Serbia and Slovenia.
The NetCracker BSS/OSS rollout comprised Netcracker Framework, Resource Inventory, Workflow Management, Discovery and Reconciliation, and Network Planning and Design. Configuration work emphasized multitenancy controls, standardized reconciliation and discovery processes, and workflow orchestration to support consistent inventory records and service activation flows.
Operational coverage spanned network operations, service provisioning and planning functions across four A1 group countries, with Netcracker providing joint development, professional services, maintenance and support for the multiyear program. The implementation integrated these OSS/BSS modules into existing service activation and network operations workflows to improve cross-border operational visibility and consistency.
Governance for the program followed a centralized multitenant policy model, enabling common configuration and process enforcement while allowing country-level instance partitioning for local operations. The joint development approach was used to accelerate feature delivery and align the solution to A1 group business and operational requirements.
The enhanced NetCracker BSS/OSS solution was positioned to deliver faster time-to-market for new services, greater operational visibility and consistent Resource Inventory processes, and it was explicitly intended to provide flexibility to launch advanced services including 5G across the multicountry footprint.
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A1 Xplore TV Croatia | Communications | 1985 | $687M | Croatia | NEC Corporation | NetCracker BSS/OSS | OSS/BSS | 2020 | n/a |
In 2020, A1 Xplore TV Croatia as part of A1 Telecom Austria Group engaged NetCracker BSS/OSS in a multiyear modernization program. The engagement uses NetCracker BSS/OSS within the OSS/BSS category to modernize the existing multitenant, cloud based Resource Inventory that supports services across Croatia, Bulgaria, Serbia and Slovenia.
Implementation scope centers on Netcracker Framework, Resource Inventory, Workflow Management, Discovery and Reconciliation and Network Planning and Design, collectively described as Netcracker's Digital OSS. Functional configuration emphasizes unified resource inventory workflows, automated discovery and reconciliation, workflow orchestration for service activation and network planning capabilities for capacity and design activities.
Deployment follows a multitenant cloud model with Netcracker providing joint development, professional services, maintenance and support across four A1 Group countries. Operational coverage explicitly includes Croatia and the other A1 Group markets named, enabling consistent Resource Inventory processes and greater operational visibility across the multicountry footprint.
Governance was structured as a joint development initiative, with Netcracker delivering professional services to accelerate enhancements and provide ongoing maintenance and support. Stated outcomes include faster time to market for new services, improved operational visibility and consistent Resource Inventory processes, and the program explicitly enables additional flexibility to launch 5G services for A1 Xplore TV Croatia.
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Insurance | 4772 | $1.0B | Chile | NEC Corporation | NetCracker BSS/OSS | OSS/BSS | 2018 | n/a |
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Communications | 19698 | $6.9B | Thailand | NEC Corporation | NetCracker BSS/OSS | OSS/BSS | 2023 | n/a |
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Leisure and Hospitality | 10000 | $2.0B | United States | NEC Corporation | NetCracker BSS/OSS | OSS/BSS | 2018 | n/a |
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Communications | 5800 | $1.6B | United States | NEC Corporation | NetCracker BSS/OSS | OSS/BSS | 2015 | n/a |
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Communications | 600 | $538M | United Kingdom | NEC Corporation | NetCracker BSS/OSS | OSS/BSS | 2013 | n/a |
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Buyer Intent: Companies Evaluating NetCracker BSS/OSS
- F&W Networks, a United Kingdom based Communications organization with 60 Employees
- STEER Partners, a United States based Professional Services company with 25 Employees
- DigiKey, a United States based Distribution organization with 4100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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