List of Netsmart CareConnect Customers
Overland Park, 66211, KS,
United States
Since 2010, our global team of researchers has been studying Netsmart CareConnect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Netsmart CareConnect for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Netsmart CareConnect for Collaboration include: Shasta County, a United States based Government organisation with 1823 employees and revenues of $400.0 million, Seven Counties Services, a United States based Healthcare organisation with 1300 employees and revenues of $131.0 million, Personal Enrichment Through Mental Health Services, a United States based Non Profit organisation with 301 employees and revenues of $22.0 million and many others.
Contact us if you need a completed and verified list of companies using Netsmart CareConnect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Netsmart CareConnect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Personal Enrichment Through Mental Health Services | Non Profit | 301 | $22M | United States | Netsmart Technologies | Netsmart CareConnect | Collaboration | 2022 | n/a |
In 2022, Personal Enrichment Through Mental Health Services implemented Netsmart CareConnect Inbox to replace phone and fax referral workflows and to securely exchange clinical documents with partner organizations in Pinellas County, Florida. The deployment used Netsmart CareConnect as a Collaboration solution focused on operationalizing electronic referral intake and document sharing between community behavioral health providers.
The implementation centered on the Netsmart CareConnect Inbox capability for secure document exchange, enabling structured referral messages, attachments, and inbox-driven workflows to support clinical care coordination and interoperability. Configuration emphasized inbox routing rules and access controls to ensure that crisis teams, inpatient units, and outpatient clinics could receive and act on referrals and discharge documents through a single Collaboration channel.
Operational scope included partner organizations across Pinellas County, Florida, with rollout aimed at eliminating phone and fax handoffs and reducing lost clinical records. Governance and process changes formalized electronic referral acceptance and discharge information transfer between crisis, inpatient, and outpatient providers. Outcomes reported by the organization included improved continuity of care, faster information transfer at discharge, and fewer lost clinical records between providers.
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Seven Counties Services | Healthcare | 1300 | $131M | United States | Netsmart Technologies | Netsmart CareConnect | Collaboration | 2022 | n/a |
In 2022, Seven Counties Services implemented Netsmart CareConnect and CareConnect Inbox under the Collaboration category to enable secure, HIPAA compliant exchange of continuity of care documents across its regional behavioral health network in Kentucky. The deployment focused on enhancing care coordination and interoperability for the public behavioral health region.
The Netsmart CareConnect implementation leveraged CareConnect Inbox capabilities and Carequality connectivity to support the exchange of continuity of care documents, laboratory results, and medication lists. Configuration work centered on routing inbound and outbound clinical documents into clinician inbox workflows and establishing document reconciliation and inbox triage processes common to care coordination platforms.
Integration with the Carequality federated network was used to connect regional providers and labs to Seven Counties Services, enabling cross organization document sharing and streamlining referral communications. Operational coverage included clinicians and care coordination teams across the regional behavioral health network in Kentucky, with the application serving clinical and care management functions.
Governance and workflow changes prioritized standardized document routing, inbox ownership rules, and referral handoff procedures to support interoperability and clinician adoption. The project produced faster referrals, smoother transitions of care, and reduced manual fax and email workflows for clinicians.
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Shasta County | Government | 1823 | $400M | United States | Netsmart Technologies | Netsmart CareConnect | Collaboration | 2022 | n/a |
In 2022, Shasta County implemented Netsmart CareConnect as part of an expanded adoption of the Netsmart CareFabric platform. Shasta County deployed Netsmart CareConnect, a Collaboration application, to operationalize CalAIM-driven whole-person care and to enable interoperability across county providers in California, with a deployment scoped to care coordination and population health workflows in the public sector.
Functionally the implementation emphasized care coordination and population health management capabilities within Netsmart CareConnect, including workflow orchestration for transitions of care, KPI tracking for gaps in care, and modules to support enhanced care management and community supports. Integration work focused on exchanging clinical and community service data across county provider networks to support coordinated referrals and longitudinal care records, while governance and rollout were aligned with county care management operations to embed CalAIM requirements into operational workflows.
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Buyer Intent: Companies Evaluating Netsmart CareConnect
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