List of Neustar Trusted Call Customers
Neustar
1906 Reston Metro Plaza Suite 500,,
Reston, 20190, VA,
United States
Reston, 20190, VA,
United States
1 157-143-5400
Professional Services
1850
$575M
Since 2010, our global team of researchers has been studying Neustar Trusted Call customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Neustar Trusted Call for Caller ID from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Neustar Trusted Call for Caller ID include: JPMorgan Chase, a United States based Banking and Financial Services organisation with 317233 employees and revenues of $180.60 billion, Comcast, a United States based Communications organisation with 182000 employees and revenues of $123.73 billion, Capital One, a United States based Banking and Financial Services organisation with 76300 employees and revenues of $39.11 billion, Williams, a United States based Oil, Gas and Chemicals organisation with 5601 employees and revenues of $10.91 billion, Frontier Communications, a United States based Communications organisation with 13000 employees and revenues of $5.94 billion and many others.
Contact us if you need a completed and verified list of companies using Neustar Trusted Call, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Neustar Trusted Call customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alliant Energy | Utilities | 3700 | $3.7B | United States | Neustar | Neustar Trusted Call | Caller ID | 2015 | n/a |
In 2015, Alliant Energy implemented Neustar Trusted Call to centralize caller identification for its enterprise telephony and contact center operations. The deployment positioned Neustar Trusted Call as the authoritative Caller ID source for customer-facing voice flows across the utility.
Neustar Trusted Call provided caller name delivery and CNAM lookup services, along with provisioning interfaces to manage caller name records and display enrichment consistent with the Caller ID category. Configuration work focused on mapping corporate service numbers to standardized caller name records and setting delivery policies for outbound and inbound call paths. The implementation leveraged Neustar Trusted Call caller name services to enforce consistent caller identity presentation.
Integrations connected Neustar Trusted Call to Alliant Energy's telephony infrastructure and contact center platforms using standard CNAM query processes and provisioning APIs, and interfaced with PSTN gateway or SIP trunk layers for live call display. Operational coverage targeted enterprise customer-facing voice systems, enabling centralized management of caller name records for service lines and contact center queues. The integration approach emphasized API-driven provisioning and real-time CNAM resolution.
Governance included establishing change control for caller name record updates and operational workflows to coordinate number provisioning with caller name updates. The project documented caller name administration responsibilities and operational procedures to sustain Caller ID accuracy through the Neustar Trusted Call service.
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ATIS | Communications | 200 | $50M | United States | Neustar | Neustar Trusted Call | Caller ID | 2017 | n/a |
In 2017 ATIS implemented Neustar Trusted Call under the Caller ID category as part of an industry effort to validate caller authentication standards and test STIR SHAken interoperability. The deployment was executed through the ATIS Robocalling Testbed, using a virtualized software implementation hosted at the Neustar Trust Lab facility, with nineteen industry participants signed on to the test program.
The Neustar Trusted Call implementation focused on caller authentication and verification capabilities typical of the Caller ID category, including call signing, identity attestation workflows, and certificate lifecycle handling aligned with the STIR SHAken framework. The software implementation was instrumented inside a virtual testbed to exercise end to end call signaling, attestation generation, and verification logic across multiple vendor implementations.
Operational coverage was centered on the Neustar Trust Lab hosted facility and the ATIS Robocalling Testbed, facilitating interoperability testing between participating carriers and vendor endpoints in the industry testbed environment. Business functions impacted included network operations, fraud mitigation, regulatory compliance engagement, and consumer protection initiatives, as testing informed operator and vendor implementation approaches.
Governance and rollout were coordinated with ATIS leadership and aligned to the objectives of the FCC Robocall Strike Force, using the testbed to promote consistent and fully interoperable implementation of STIR SHAken. Testbed activities and the Neustar Trusted Call software implementation were cited as valuable steps in advancing industry solutions to protect consumers from unwanted calls and caller ID scams.
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Bandwidth.com | Professional Services | 1100 | $573M | United States | Neustar | Neustar Trusted Call | Caller ID | 2020 | n/a |
In 2020, Bandwidth implemented Neustar Trusted Call as a Caller ID solution to enable STIR/SHAKEN call authentication for outbound voice traffic. The deployment instrumented cryptographic call signing and attestation services at the network signaling layer, integrating Neustar Trusted Call with Bandwidth outbound call routing and carrier signaling to support provenance assertions. Bandwidth partnered with Neustar and Comcast to conduct a cross industry STIR/SHAKEN interoperability test, and the test was reported as successful, demonstrating the company’s ability to authenticate outbound calls and actively participate in the STIR/SHAKEN ecosystem.
Functional capabilities implemented included call identity attestation, cryptographic signing of SIP origination, and verification workflows consistent with Caller ID and STIR/SHAKEN operational models. The implementation covered Bandwidth carrier and enterprise voice functions, with governance activity oriented to certificate lifecycle management, attestation policy alignment, and coordinated interoperability testing with Comcast. Operational processes were reoriented toward attestation level handling and cross carrier verification to ensure consistent call identity propagation across interconnected networks.
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Capital One | Banking and Financial Services | 76300 | $39.1B | United States | Neustar | Neustar Trusted Call | Caller ID | 2012 | n/a |
In 2012, Capital One implemented Neustar Trusted Call, a Caller ID solution used to supply authoritative caller identity into inbound voice workflows. The deployment focused on integrating caller identity data into contact center and inbound customer communications, aligning the Neustar Trusted Call service with telephony routing and agent display layers.
Neustar Trusted Call was configured to provide number reputation scoring, caller identity display, call authentication signals, and telemetry for inbound call handling, consistent with typical Caller ID functional modules. Configuration work included provisioning rules, reputation threshold tuning, and instrumentation for operational analytics to support contact center routing and acceptance decisions.
Operational integration required linking Neustar Trusted Call outputs to carrier provisioning and order management processes, and the project troubleshooting effort addressed issues across NeuStar NumeriTrack, OrderPath, and NumberManger applications with the customer. Those troubleshooting activities focused on stabilizing number provisioning, order flows, and identifier synchronization between Neustar services and the customer telephony stack.
Governance and process changes emphasized centralized number management and change control for caller identity provisioning, along with incident response procedures tied to caller identity quality and order management events. The implementation centered on embedding Neustar Trusted Call into existing contact center operations and provisioning workflows, with operational ownership placed in the customer communications and telephony operations functions.
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Comcast | Communications | 182000 | $123.7B | United States | Neustar | Neustar Trusted Call | Caller ID | 2020 | n/a |
In 2020, Comcast implemented Neustar Trusted Call to introduce Caller ID authentication across its outbound calling environment. The deployment emphasized STIR SHAENKEN attestation and caller identity validation to strengthen signaling integrity and support authenticated call presentation.
The Neustar Trusted Call implementation used identity resolution and call authentication capabilities common to Caller ID solutions, including attestation level management, call signaling enrichment to carry verification metadata, and automated provisioning workflows for authorized numbers and trunking. Configuration work focused on embedding attestation tokens into outbound SIP signaling and on operational controls for certificate lifecycle and keying used in the signing process.
Comcast participated with Neustar and Bandwidth in a cross industry STIR SHAENKEN interoperability test, validating the exchange of attestation tokens and the end to end authentication flows across carrier boundaries. Governance activity centered on operationalizing attestation policies, call signing workflows, and incident handling for authentication failures, and the interoperability test was reported as successful, demonstrating Comcast and Neustar Trusted Call can actively participate in the STIR SHAENKEN ecosystem.
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Professional Services | 5 | $1M | United States | Neustar | Neustar Trusted Call | Caller ID | 2018 | n/a |
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Professional Services | 2910 | $1.1B | United States | Neustar | Neustar Trusted Call | Caller ID | 2021 | n/a |
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Communications | 13000 | $5.9B | United States | Neustar | Neustar Trusted Call | Caller ID | 2019 | n/a |
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Communications | 2250 | $1.9B | United States | Neustar | Neustar Trusted Call | Caller ID | 2021 | n/a |
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Communications | 500 | $60M | United States | Neustar | Neustar Trusted Call | Caller ID | 2018 | n/a |
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Showing 1 to 10 of 19 entries
Buyer Intent: Companies Evaluating Neustar Trusted Call
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Neustar Trusted Call. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Neustar Trusted Call for Caller ID include:
- JPMorgan Chase, a United States based Banking and Financial Services organization with 317233 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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JPMorgan Chase | Banking and Financial Services | 317233 | $180.6B | United States | 2025-01-10 |
FAQ - APPS RUN THE WORLD Neustar Trusted Call Coverage
Neustar Trusted Call is a Caller ID solution from Neustar.
Companies worldwide use Neustar Trusted Call, from small firms to large enterprises across 21+ industries.
Organizations such as JPMorgan Chase, Comcast, Capital One, Williams and Frontier Communications are recorded users of
Neustar Trusted Call for Caller ID.
Companies using Neustar Trusted Call are most concentrated in Banking and Financial Services, Communications and Oil, Gas and Chemicals, with adoption spanning over 21 industries.
Companies using Neustar Trusted Call are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Neustar Trusted Call across Americas, EMEA, and APAC.
Companies using Neustar Trusted Call range from small businesses with 0-100 employees - 15.79%, to mid-sized firms with 101-1,000 employees - 15.79%, large organizations with 1,001-10,000 employees - 47.37%, and global enterprises with 10,000+ employees - 21.05%.
Customers of Neustar Trusted Call include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Neustar Trusted Call customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Caller ID.