List of NewgenONE Intelligent Document Processing Customers
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Since 2010, our global team of researchers has been studying NewgenONE Intelligent Document Processing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NewgenONE Intelligent Document Processing for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NewgenONE Intelligent Document Processing for Intelligent Document Processing include: Old Second Bancorp, a United States based Banking and Financial Services organisation with 877 employees and revenues of $280.0 million, BRAC Bank Bangladesh, a Bangladesh based Banking and Financial Services organisation with 7740 employees and revenues of $240.0 million, Vision Bank United Arab Emirates, a United Arab Emirates based Banking and Financial Services organisation with 120 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using NewgenONE Intelligent Document Processing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NewgenONE Intelligent Document Processing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BRAC Bank Bangladesh | Banking and Financial Services | 7740 | $240M | Bangladesh | Newgen | NewgenONE Intelligent Document Processing | Intelligent Document Processing | 2023 | n/a |
In 2023 BRAC Bank Bangladesh deployed NewgenONE Intelligent Document Processing to centralize physical and electronic records and accelerate document handling across its operations. The engagement established a Document Management System built around Intelligent Document Processing to enable instant uploads, alerts, and a unified repository for customer documents in Bangladesh.
The implementation uses NewgenONE Intelligent Document Processing and Newgen's ECM capabilities, combining intelligent content capture and IDP workflows to scan, index, and extract data from paper and electronic documents. Functional modules implemented include document ingestion, optical character recognition and data extraction, metadata indexing, full text search and automated routing, supporting faster access to customer records and structured document data capture.
Integrations were implemented with the bank's core banking systems to deliver extracted document data into operational workflows, and the DMS provides audit trails and retention controls to support compliance. Operational scope focused on customer service and compliance functions, with governance changes that centralized document lifecycle management and introduced alerts and role based access controls to standardize routing and review processes, improving document availability for front line and regulatory workflows.
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Old Second Bancorp | Banking and Financial Services | 877 | $280M | United States | Newgen | NewgenONE Intelligent Document Processing | Intelligent Document Processing | 2024 | n/a |
In 2024 Old Second Bancorp implemented NewgenONE Intelligent Document Processing as part of a Digital Account Opening and Maintenance deployment to modernize account onboarding and maintenance workflows. The rollout targeted a US based account opening and customer onboarding use case and leveraged NewgenONE Intelligent Document Processing capabilities to streamline document handling during onboarding.
The implementation centered on Newgen's guided document submission and automated validation features combined with document validation and extraction capabilities typical of Intelligent Document Processing. Configuration emphasized extraction of onboarding documents, validation rules for identity and account paperwork, and workflow orchestration to route exceptions to operations teams, with the Digital Account Opening and Maintenance solution serving as the primary application.
Operational coverage included account opening and customer onboarding functions within retail banking operations and customer service channels, using the Newgen solution to instrument document capture and validation across onboarding workflows. The deployment was applied to customer onboarding channels in the United States and integrated these IDP style document validation and extraction capabilities directly into the bank's account opening flow.
Governance and process changes focused on structured submission guidance for customers, rule based automated validation to reduce manual review, and exception routing for out of scope or failed validations. Outcomes explicitly stated in the implementation notes include reduced manual effort and errors and faster customer onboarding as direct benefits of the NewgenONE Intelligent Document Processing enabled Digital Account Opening and Maintenance solution.
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Vision Bank United Arab Emirates | Banking and Financial Services | 120 | $20M | United Arab Emirates | Newgen | NewgenONE Intelligent Document Processing | Intelligent Document Processing | 2025 | n/a |
In 2025, Vision Bank United Arab Emirates implemented NewgenONE Intelligent Document Processing as part of an AI-first Electronic Document & Record Management System deployment. The implementation emphasized the Intelligent Document Processing category and NewgenONE Intelligent Document Processing was cited explicitly for its intelligent content-capture capabilities within the bank's document management and operations use case in ADGM UAE.
The deployment combined Newgen's EDRMS and NewgenONE ECM content capture functionality to automate document scanning, lifecycle management and intelligent content-capture workflows. Configuration work focused on capture automation, optical character recognition and template free classification and extraction consistent with Intelligent Document Processing workflows, and on applying ECM controls for document lifecycle orchestration.
Architecture and integrations were implemented on Microsoft Azure, with NewgenONE integrated into the bank's core systems on Azure to enable archival scale and real-time retrieval of records. Operational scope centers on document management and back office operations in the UAE ADGM entity, with the system supporting end to end content ingestion through archival storage and search retrieval pathways.
Governance adjustments included formalizing document lifecycle management within the Electronic Document and Record Management System and embedding content-capture driven routing into operational workflows. The public release notes state the deployment improved archival capacity and enabled faster real-time retrieval, aligning Vision Bank United Arab Emirates NewgenONE Intelligent Document Processing Intelligent Document Processing with enterprise content management and record retrieval goals.
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Buyer Intent: Companies Evaluating NewgenONE Intelligent Document Processing
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