List of Newhotel PMS Customers
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Since 2010, our global team of researchers has been studying Newhotel PMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Newhotel PMS for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Newhotel PMS for Hotel Property Management include: Sandos Hotels & Resorts, a Mexico based Leisure and Hospitality organisation with 3000 employees and revenues of $750.0 million, Gloria Thalasso & Hotels Spain, a Spain based Leisure and Hospitality organisation with 701 employees and revenues of $80.0 million, Hoteles Dann Colombia, a Colombia based Leisure and Hospitality organisation with 1500 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Newhotel PMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Newhotel PMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Gloria Thalasso & Hotels Spain | Leisure and Hospitality | 701 | $80M | Spain | Newhotel Software | Newhotel PMS | Hotel Property Management | 2011 | n/a |
In 2011, Gloria Thalasso & Hotels Spain implemented Newhotel PMS to run front-desk and hotel operations across its thalasso and spa properties in the Canary Islands. The deployment uses Newhotel PMS as the Hotel Property Management platform to centralize operational workflows, guest services, and reservation handling across multiple properties. This implementation context positions the company Newhotel PMS Hotel Property Management Business Function relationship as operationally focused on core guest facing processes.
Operational configuration centers on core PMS and operations modules, with inferred usage covering front-desk check in and check out, reservations and rate control, housekeeping coordination, and spa scheduling workflows consistent with hotel property management capabilities. Newhotel provided ongoing consultancy and support during the long term engagement, supporting application configuration, process standardization across properties, and operational training for front-desk and back office teams. Governance was maintained through vendor supported operational oversight and configuration management to keep hotel operations aligned across the chain in the Canary Islands.
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Hoteles Dann Colombia | Leisure and Hospitality | 1500 | $50M | Colombia | Newhotel Software | Newhotel PMS | Hotel Property Management | 2014 | n/a |
In 2014, Hoteles Dann Colombia deployed Newhotel PMS as its Hotel Property Management solution to support core hotel operations and reservations management. The deployment has continued for over 10 years at properties including Dann Carlton Medellín, and the implementation narrative emphasizes operational reliability and 24/7 support to stabilize daily hotel processes.
The Newhotel PMS implementation encompassed standard Hotel Property Management capabilities including front desk and reservations management, rate and inventory control, housekeeping coordination, and night audit workflows. Configuration work prioritized centralized reservation records and real-time inventory visibility to support booking accuracy and front office operations.
Operational scope focused on hotel operations teams in Colombia and the Dann Carlton Medellín site, with vendor support structured to provide continuous availability and incident responsiveness. Governance elements included phased rollout to operational shifts, user training for front desk and reservations staff, and ongoing vendor-managed support to maintain stable daily processes.
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Sandos Hotels & Resorts | Leisure and Hospitality | 3000 | $750M | Mexico | Newhotel Software | Newhotel PMS | Hotel Property Management | 2024 | n/a |
In 2024, Sandos Hotels & Resorts implemented Newhotel PMS to centralize property management across the Sandos Group, deploying Newhotel Cloud PMS as the cloud-hosted Hotel Property Management platform for hotels in Spain and Mexico. The deployment emphasized multi-hotel management and consolidated Business Intelligence, aligning central operations, reporting and revenue control under a single application.
The implementation focused on core operations and Business Intelligence, configuring Newhotel PMS to support central reservation flows, front office operations and consolidated reporting workflows typical of Hotel Property Management solutions. Business Intelligence capabilities were instrumented for consolidated reporting across properties, enabling unified analytics and operational dashboards for group-level decision making.
Architecturally the rollout used a cloud-first deployment of Newhotel Cloud PMS to centralize data and operation orchestration across sites, removing on-premises infrastructure as part of the program and simplifying operational support. The scope covered multi-property operational consolidation across the Sandos Group in Spain and Mexico, with the application serving as the central management plane for day to day hotel operations and group reporting.
Governance changes aligned with the technical implementation, instituting centralized reporting controls and a single source of truth for operational metrics across properties. The program delivered centralized management and cost-savings by removing legacy infrastructure, while concentrating operational ownership and BI-driven reporting at the group level.
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