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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Nextgen Innovation Smart CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bangladesh Food Safety Authority Government 600 $10M Bangladesh Nextgen Innovation Nextgen Innovation Smart CRM CRM 2024 Nextgen Innovation
In 2024, Bangladesh Food Safety Authority implemented Nextgen Innovation Smart CRM in the CRM category to power its Laboratory / Food Repository portal. Nextgen Innovation built and hosts the portal used to publish import and export testing requirements and laboratory information for the national food safety regulator. The deployment surfaces a citizen facing interface and a public data repository for laboratory specifications and stakeholder guidance. Module usage as a CRM is inferred from public sources and centers on a citizen facing portal module, a centralized laboratory data repository, and content publishing workflows for regulatory test requirements. The Nextgen Innovation Smart CRM implementation is configured to structure searchable lab metadata and standardized testing requirement records, and it reflects CRM aligned capabilities such as contact and stakeholder management, role based access control, and audit oriented content versioning. Configuration and automation focus on consistent publication of import and export test criteria. Hosting and operational ownership reside with Nextgen Innovation while the Bangladesh Food Safety Authority operates the application as the national regulator. Operational scope covers government public sector services and the national laboratory network, centralizing testing information regionally to improve access for laboratories, importers, exporters, and compliance officers across Bangladesh. The implementation emphasizes a centralized repository and searchable guidance rather than internal enterprise functions. Governance centers on standardized publication workflows, controlled stakeholder access, and maintaining authoritative lab test records to ensure consistent regulatory guidance. Public sources explicitly note improved stakeholder access to lab and test requirements as an outcome of the portal implementation. No cost, performance metrics, or additional integration partners are specified in the available information.
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FAQ - APPS RUN THE WORLD Nextgen Innovation Smart CRM Coverage

Nextgen Innovation Smart CRM is a CRM solution from Nextgen Innovation.

Companies worldwide use Nextgen Innovation Smart CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Bangladesh Food Safety Authority are recorded users of Nextgen Innovation Smart CRM for CRM.

Companies using Nextgen Innovation Smart CRM are most concentrated in Government, with adoption spanning over 21 industries.

Companies using Nextgen Innovation Smart CRM are most concentrated in Bangladesh, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Nextgen Innovation Smart CRM across Americas, EMEA, and APAC.

Companies using Nextgen Innovation Smart CRM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Nextgen Innovation Smart CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Nextgen Innovation Smart CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.