List of Nteraction Customers
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Since 2010, our global team of researchers has been studying Nteraction customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Nteraction for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Nteraction for Customer Engagement include: Nuxeo, a United States based Professional Services organisation with 150 employees and revenues of $20.0 million, Zerodown Software, a United States based Professional Services organisation with 60 employees and revenues of $10.0 million, Prassack Advisors, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Nteraction, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Nteraction customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Nuxeo | Professional Services | 150 | $20M | United States | Nteraction | Nteraction | Customer Engagement | 2022 | n/a |
In 2022, Nuxeo implemented Nteraction to support Customer Engagement across its North American sales and marketing operations. The deployment targeted sales enablement and CRM use cases within a professional services firm of roughly 150 employees, aligning the Nteraction Customer Engagement application with content-driven revenue activities.
Nuxeo leveraged Nteraction's sales engagement capabilities to personalize customer experiences and accelerate content-driven marketing initiatives. Implemented capabilities included sales engagement workflows and content sequencing tied to customer profiles, plus real time analytics on content engagement, enabling content performance visibility within sales processes.
Operational coverage focused on sales and marketing teams in North America, with governance centered on centralized content control and standardized sales workflows to ensure consistent messaging and analytics capture. As a result, Nuxeo used Nteraction Customer Engagement to gain real time analytics on content engagement and to accelerate sales and content-driven marketing initiatives.
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Prassack Advisors | Professional Services | 10 | $1M | United States | Nteraction | Nteraction | Customer Engagement | 2023 | n/a |
In 2023, Prassack Advisors implemented Nteraction as a Customer Engagement application to deliver secure stakeholder communications for its professional services operations in North America. The deployment is intended to support communications and CRM workflows to notify and instruct employees and customers during cyber incidents, aligning with the firm’s business continuity requirements.
Nteraction was configured to operate as a communications and business continuity platform, with use of the vendor-referenced Communication FAILSAFE module to orchestrate multi-channel incident notifications and scripted response messaging. Configuration work emphasized contact segmentation, templated notification sequences, and role based permissioning to control dissemination to internal staff and client populations.
Operational coverage is focused on the United States and broader North America region, scaled to Prassack Advisors’ small enterprise footprint and intended to be used by internal IT and client facing teams. No named integrations were reported, indicating the implementation centers on Nteraction’s native communication and CRM capabilities within the organization.
Governance established incident notification workflows, designated incident owners, and documented runbooks for executing communications through Nteraction during cyber events, creating auditable messaging and coordinated response processes. Prassack Advisors reports that using Nteraction improved operational resilience and continuity by providing secure, auditable stakeholder communications.
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Zerodown Software | Professional Services | 60 | $10M | United States | Nteraction | Nteraction | Customer Engagement | 2023 | n/a |
In 2023, Zerodown Software implemented Nteraction as its Customer Engagement platform to power the D/R in Your Pocket disaster recovery communications capability. The deployment is scoped to crisis and continuity communications across North America, enabling rapid multi-channel outreach to customers and stakeholders during outages to support business continuity.
The implementation leverages the Nteraction application to provision automated notification workflows and incident escalation sequences, inferring use of the Nteraction Communication FAILSAFE module for failover messaging. Configuration includes templated messaging, scheduled and event driven notifications, and orchestration of multi-channel delivery including SMS, voice, and email consistent with Customer Engagement functional patterns.
Operational ownership was organized around customer success and IT operations for incident initiation and stakeholder outreach, aligning incident playbooks with the Nteraction workflow engine. Rollout emphasized prebuilt incident templates, role based notification ownership, and ongoing configuration of communication templates to maintain continuity readiness for customer facing teams in North America.
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Buyer Intent: Companies Evaluating Nteraction
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