List of Olos Email Customers
Sao Paulo, 05001-903,
Brazil
Since 2010, our global team of researchers has been studying Olos Email customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Olos Email for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Olos Email for Marketing Automation include: Ultragaz, a Brazil based Oil, Gas and Chemicals organisation with 3400 employees and revenues of $2.00 billion, Agibank Brazil, a Brazil based Banking and Financial Services organisation with 5000 employees and revenues of $1.35 billion, Falabella Brazil, a Brazil based Retail organisation with 3541 employees and revenues of $256.0 million and many others.
Contact us if you need a completed and verified list of companies using Olos Email, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Olos Email customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Agibank Brazil | Banking and Financial Services | 5000 | $1.4B | Brazil | Olos Tecnologia | Olos Email | Marketing Automation | 2022 | n/a |
In 2022, Agibank Brazil implemented an omnichannel engagement solution from Olos Tecnologia that targeted contact-center productivity and proactive outbound actions across store and digital channels. The deployment included Marketing Automation capabilities, and Olos Email is inferred as a component of the omnichannel CRM stack used to orchestrate customer communications.
Implementation scope focused on CRM driven outbound orchestration and agent productivity improvements, with configuration to support segmented outreach, campaign orchestration, and unified message templates. Functional capabilities implemented align with Marketing Automation patterns, including campaign scheduling, recipient segmentation, channel selection logic, and agent-facing workflows for scripted outbound interactions.
The solution integrated with contact-center infrastructure and front-line store and digital channels to enable coordinated outbound actions and real-time agent activity. Operational coverage extended across Agibank retail stores and digital customer touchpoints, aligning marketing and contact-center workflows for proactive customer engagement.
Governance centered on centralizing outbound campaign orchestration and redefining contact-center workflows to support proactive outreach, with operational handoffs between marketing and customer service teams. Outcomes reported include improved agent productivity and more targeted outreach, and the presence of Olos Email within the omnichannel stack is inferred from the described Marketing Automation and CRM functionality rather than explicitly named in the source.
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Falabella Brazil | Retail | 3541 | $256M | Brazil | Olos Tecnologia | Olos Email | Marketing Automation | 2022 | n/a |
In 2022, Falabella Brazil implemented Olos Email as part of its Marketing Automation strategy to support collections and receivables management. Falabella Brazil deployed Olos Email to extend digital outreach and orchestrate communication flows across collections, combining email with other digital contact channels in an omnichannel cobrança approach.
The implementation focused on email orchestration and automated interaction workflows typical of Marketing Automation, including triggered messaging, cadence sequencing, and audience segmentation for recovery campaigns. Olos Email was configured to execute timed and event driven communications that reduced reliance on synchronous voice outreach while enabling higher frequency digital contact attempts.
Operationally the deployment was embedded in Olos Tecnologia's omnichannel collections solution, coordinating digital channels and contact center touchpoints across Falabella Brazil's collections function. The rollout covered customer contact and receivables business functions, aligning email campaigns with collections processes and agreement negotiation workflows.
Governance changes emphasized automated escalation rules and workflow orchestration to shift contacts from voice to digital channels, with operations teams adjusting to email driven recovery queues. Olos reports outcomes for the omnichannel collections program including a 46% reduction in voice contact and a 76% increase in agreements, and Olos Email is inferred to have been a component of that omnichannel implementation.
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Ultragaz | Oil, Gas and Chemicals | 3400 | $2.0B | Brazil | Olos Tecnologia | Olos Email | Marketing Automation | 2022 | n/a |
In 2022, Ultragaz implemented Olos Email as part of an Olos omnichannel solution in Brazil to modernize digital customer service and run integrated campaigns with Salesforce for lead management and retention. The initiative applied Marketing Automation capabilities to centralize campaign orchestration and to support coordinated customer journeys across digital channels and points of attendance.
The technical implementation emphasized email orchestration within the omnichannel framework, using Olos Email to support segmented campaign audiences, automated journey triggers for lead capture and retention, and centralized campaign templates and scheduling. Configuration work focused on aligning campaign logic with lead lifecycle states and retention segments used by marketing and service teams.
Integrations were explicitly established with Salesforce CRM to synchronize lead records, campaign responses, and retention signals, enabling handoffs from digital channels to field points of attendance and customer service workflows. The deployment covered Ultragaz operations in Brazil and targeted cross-functional use by marketing, customer service, and field operations for coordinated contact handling.
Governance and operational change included centralizing campaign planning and establishing lead management workflows between marketing and CRM operations, with control over segmentation, campaign approval, and contact routing. Process changes emphasized orchestrated campaign execution and structured handoff rules to points of attendance for follow up and conversion activities.
Olos reports large improvements in contact and conversion metrics following the rollout, including major increases in transfers to points of attendance and effective contacts, and these improvements were attributed to omnichannel campaigns that included Olos Email. The narrative indicates Olos Email was used within the omnichannel campaigns to drive lead management and retention outcomes.
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