List of Omnigo Dispatch Customers
Clayton, 63105, MO,
United States
Since 2010, our global team of researchers has been studying Omnigo Dispatch customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Omnigo Dispatch for Computer Aided Dispatch from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Omnigo Dispatch for Computer Aided Dispatch include: Martin Luther King, Jr. Community Hospital, a United States based Healthcare organisation with 2000 employees and revenues of $400.0 million, Franklin County United States, a United States based Government organisation with 420 employees and revenues of $80.0 million, City of Hazelwood, a United States based Government organisation with 181 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Omnigo Dispatch, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Omnigo Dispatch customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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City of Hazelwood | Government | 181 | $20M | United States | Omnigo | Omnigo Dispatch | Computer Aided Dispatch | 2002 | n/a | In 2002, City of Hazelwood deployed Omnigo Dispatch in the Computer Aided Dispatch category to support Hazelwood Police Department public safety operations in Missouri, United States. The deployment used Omnigo's ITI-Dispatch dispatch and records platform to unify dispatch and records workflows across the department. The implementation configured dispatch-led report initiation so dispatch personnel could start incident reports and push structured data to field units. Common fields auto-populate between dispatch and records modules to reduce duplicate data entry and streamline information sharing. Functional capabilities emphasized include incident reporting, field reporting, and records management consistent with Computer Aided Dispatch workflows. Operational scope covered public safety records and dispatch within the Hazelwood Police Department and aligned with regional data sharing requirements in Missouri. The Omnigo Dispatch deployment enabled regional data sharing among partner agencies through its records exchange functionality and supported coordinated dispatch-to-field workflows. Governance shifted procedures so dispatch could initiate reports and records workflows were restructured to accept dispatch-originated cases, standardizing handoffs between dispatch and field units. The long-standing deployment has been in place for roughly 20 years as of the study and the case study reports report completion time reductions of 50 to 80 percent. | |
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Franklin County United States | Government | 420 | $80M | United States | Omnigo | Omnigo Dispatch | Computer Aided Dispatch | 2019 | n/a | In 2019, Franklin County United States implemented Omnigo Dispatch, a Computer Aided Dispatch application. The deployment was executed by Franklin County EMA to consolidate 911 dispatch, records, and reporting across multiple ambulance, fire, and police districts in Franklin County, Missouri. Omnigo Dispatch was configured to centralize core CAD workflows including call handling and incident record management, unified reporting, and capabilities to support coordinated response plan creation. The implementation emphasized standardized incident data and consolidated reporting pipelines to reduce manual reconciliation across agencies. The multi-agency deployment spanned public safety and dispatch functions, bringing ambulance, fire, and police districts onto a single operational platform within the county. Operational coverage focused on county-level coordinated response, shared situational awareness, and improved communications among participating districts. Governance and rollout followed a cross-agency consolidation approach, aligning dispatch procedures and reporting standards across districts. According to the vendor case study, the deployment reduced reporting time by roughly 50%, improved communications, and simplified creation of coordinated response plans. | |
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Martin Luther King, Jr. Community Hospital | Healthcare | 2000 | $400M | United States | Omnigo | Omnigo Dispatch | Computer Aided Dispatch | 2020 | n/a | In 2020, Martin Luther King, Jr. Community Hospital implemented Omnigo Dispatch. The hospital deployed Omnigo Dispatch as a Computer Aided Dispatch application to support its public safety dispatch team in Los Angeles, United States, centralizing call intake and operational logging. The implementation configured dispatch call-taking workflows to allow dispatchers to handle multiple concurrent calls, auto-populate fields to reduce manual entry, and produce extractable monthly and quarterly reports. Functional capabilities emphasized include call intake, incident record automation, and reporting for trend analysis, with explicit tracking fields to capture COVID-19 related incidents as reported by the vendor. Operational scope focused on healthcare security and public safety dispatch within hospital operations, aligning reporting workflows for the public safety team and security leadership. Governance included a standardized reporting cadence and data extraction processes for monthly and quarterly analysis, and the vendor documentation describes improved reporting efficiency and enhanced trend analysis capability. |
Buyer Intent: Companies Evaluating Omnigo Dispatch
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