List of One Concern Domino Co-pilot Customers
Since 2010, our global team of researchers has been studying One Concern Domino Co-pilot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased One Concern Domino Co-pilot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using One Concern Domino Co-pilot for Chatbots and Conversational AI include: Swiss Re Group, a Switzerland based Insurance organisation with 15000 employees and revenues of $46.76 billion, Sompo Holdings, a Japan based Insurance organisation with 80000 employees and revenues of $35.91 billion, Veolia Japan, a Japan based Utilities organisation with 3600 employees and revenues of $33.0 million and many others.
Contact us if you need a completed and verified list of companies using One Concern Domino Co-pilot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The One Concern Domino Co-pilot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Sompo Holdings | Insurance | 80000 | $35.9B | Japan | One Concern | One Concern Domino Co-pilot | Chatbots and Conversational AI | 2020 | n/a |
In 2020 Sompo Holdings began a strategic deployment with One Concern to introduce One Concern Domino Co-pilot into its resilience analytics program. The initiative began as a Kumamoto municipal pilot intended to support municipal resilience and to inform insurance risk selection and underwriting in Japan.
Deployment centered on Domino/DNA resilience analytics coupled with the Domino Co-pilot conversational layer, aligning model-based scenario analysis with a Chatbots and Conversational AI interface for query driven access to resilience outputs. Configurations emphasized resilience modeling, scenario emulation, and a conversational co-pilot to surface model outputs for underwriters and municipal planners.
Operational coverage remained focused on municipal resilience programs and underwriting workflows across Sompo Holdings in Japan, scaling from the Kumamoto pilot as the partnership expanded. The implementation targeted risk selection and underwriting business functions, embedding resilience outputs into decision workflows rather than operating as an isolated analytics silo.
Sompo Holdings formalized the relationship as a multi-year strategic partnership with One Concern and signaled further expansion and investment after the initial pilot. The partnership and the adoption of One Concern Domino Co-pilot reflect governance coordination between resilience analytics teams and underwriting leadership to operationalize model outputs into business processes.
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Swiss Re Group | Insurance | 15000 | $46.8B | Switzerland | One Concern | One Concern Domino Co-pilot | Chatbots and Conversational AI | 2023 | n/a |
In 2023 Swiss Re Group implemented One Concern Domino Co-pilot into its CatNet platform to surface One Concern Business Interruption Risk Scores and DNA metrics for underwriting and risk management. The deployment embeds the One Concern Domino Co-pilot application within CatNet workflows to provide contextual access to nat cat business interruption insights, aligning the Chatbots and Conversational AI capability with underwriting decision points.
One Concern Domino Co-pilot is configured to deliver conversational access to risk score outputs and DNA metric summaries, enabling natural language queries and on-demand retrieval of model outputs during quote evaluation and portfolio review. The implementation emphasizes contextualization of Business Interruption Risk Scores within underwriting workflows, supporting scenario exploration and policy level risk assessment typical of Chatbots and Conversational AI in insurance use cases.
Integrations are centered on the One Concern DNA API feeding Business Interruption Risk Scores into Swiss Re CatNet, with usage targeted at underwriting and risk management teams rather than new distribution channels. Governance and operational control are exercised through CatNet workflow orchestration and underwriting approval processes, with the explicit objective of enhancing underwriting and management of natural-catastrophe business interruption risk as stated in the partnership announcement.
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Veolia Japan | Utilities | 3600 | $33M | Japan | One Concern | One Concern Domino Co-pilot | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Veolia Japan signed a three-year agreement to use One Concern Domino Co-pilot to apply the Domino digital twin for analysis of water and wastewater infrastructure exposure to earthquakes and floods. The engagement targets Veolia Japan water-sector operations in Japan and explicitly focuses on improving maintenance planning, crisis response, and business continuity through resilience modeling and operational decision support.
One Concern Domino Co-pilot was deployed as a Chatbots and Conversational AI solution that surfaces Domino digital twin outputs through an interactive conversational interface. Configuration emphasized natural language querying and scenario orchestration to interrogate exposure models, enabling engineers and operational planners to request asset level exposure assessments and explore simulated earthquake and flood scenarios.
The deployment was scoped to water and wastewater operational datasets and asset inventories, with access provisioned for engineering, operations, and resilience planning teams across Veolia Japan sites. The implementation architecture centers on Domino digital twin modeling coupled with a conversational co-pilot layer to translate model results into actionable queries for operational users.
Governance was framed by the three-year contractual arrangement with One Concern and iteration of use cases focused on maintenance planning, crisis response, and business continuity. Outcomes stated by the engagement emphasize improved planning and response capability in the Japanese water sector, with the Domino Co-pilot providing an interactive interface to the underlying resilience models.
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