List of ONEsite Customers
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United States
Since 2010, our global team of researchers has been studying ONEsite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ONEsite for Community Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ONEsite for Community Management include: Chelsea FC, a United Kingdom based Leisure and Hospitality organisation with 830 employees and revenues of $664.0 million, Betfair, a United Kingdom based Professional Services organisation with 1800 employees and revenues of $438.0 million, Yankees Entertainment & Sports Network, a United States based Media organisation with 140 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using ONEsite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ONEsite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Betfair | Professional Services | 1800 | $438M | United Kingdom | ONEsite | ONEsite | Community Management | 2011 | n/a |
In 2011, Betfair implemented ONEsite as its Community Management solution to host community.betfair.com, delivering forums, polls and real-time interactions for bettors in the United Kingdom. The deployment positioned ONEsite as a CRM and community engagement platform supporting live discussion and customer engagement during event windows, with the application serving marketing and customer service touchpoints.
The implementation used ONEsite modules consistent with Community Management use cases, including forum threads, polling functionality and live view chat to enable real-time interaction during sporting events. Configuration emphasized moderated discussion workflows, user profile and membership controls, and content publishing routines to sustain continuous event-driven engagement on community.betfair.com while preserving brand and compliance controls.
Operational coverage was focused on the United Kingdom, with ONEsite supporting event-timed engagement and customer-facing community operations, and acting as the primary public forum for bettors. Governance centered on moderated community workflows and integrated customer engagement processes, with ONEsite delivering the technical stack for live discussion and CRM-oriented community outreach.
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Chelsea FC | Leisure and Hospitality | 830 | $664M | United Kingdom | ONEsite | ONEsite | Community Management | 2013 | n/a |
In 2013, Chelsea FC implemented ONEsite as a Community Management application to power The 5th Stand, the club’s supporter social platform. ONEsite provided the social platform to enable supporter clubs, real-time match discussions, and mobile engagement, embedding community activity into the club’s CRM and community engagement strategy.
The deployment included community modules aligned with ONEsite capabilities, specifically mobile app integration for matchday access, threaded forums for supporter clubs, and live discussion channels for real-time commentary during matches. Functional configuration emphasized moderation controls, role based supporter club administration, and content tagging to surface relevant conversations for club staff, with community interactions routed into CRM driven engagement workflows.
Operational scope focused on the United Kingdom, centering on matchday engagement and supporter club networks, and impacted business functions including fan engagement, digital community management, and customer relations. Governance covered moderated discussion policies, staged rollouts to supporter clubs and matchday mobile channels, and operational handoffs between digital operations and fan services teams to sustain live conversation and community moderation.
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Yankees Entertainment & Sports Network | Media | 140 | $14M | United States | ONEsite | ONEsite | Community Management | 2010 | n/a |
In 2010, Yankees Entertainment & Sports Network implemented ONEsite to power the My YES Network fan community, a Community Management deployment that hosts photos, videos, forums and chat for fans across the United States. ONEsite was configured to provide media galleries, discussion forums, real time chat channels and profile driven CRM capabilities to centralize fan interaction around broadcasts and team content. The configuration emphasized user generated media workflows and moderation tied to broadcast schedules and multimedia editorial calendars.
Operational coverage focused on the YES Network broadcasting footprint and digital audience, supporting marketing, audience development and fan services functions through community engagement features. Governance included moderation and content curation workflows, role based user management and editorial controls for forums and media galleries to ensure consistent content standards. The technical approach used ONEsite web based deployment to consolidate user profiles and engagement data within the community platform, enabling CRM oriented outreach and campaign orchestration by the YES Network content and marketing teams.
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