List of Ooma Office Customers
Sunnyvale, 94085, CA,
United States
Since 2010, our global team of researchers has been studying Ooma Office customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ooma Office for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ooma Office for PBX, VoiP and Phone Systems include: Perceptivepro, a United States based Professional Services organisation with 30 employees and revenues of $3.0 million, Silicon Valley Dental Care, a United States based Healthcare organisation with 10 employees and revenues of $2.0 million, Cabot Risk Strategies, a United States based Insurance organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Ooma Office, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ooma Office customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cabot Risk Strategies | Insurance | 10 | $1M | United States | Ooma | Ooma Office | PBX, VoiP and Phone Systems | 2020 | n/a |
In 2020, Cabot Risk Strategies implemented Ooma Office as its PBX, VoiP and Phone Systems solution to connect hybrid staff working from home and in the office. The deployment provisioned 120 extensions focused on client facing lines for billing, claims and medical records across its Massachusetts offices, centralizing telephony management while supporting remote user connectivity.
Configuration emphasized extension provisioning, call routing and a virtual receptionist, reflecting standard PBX, VoiP and Phone Systems capabilities used to streamline inbound customer interactions. The Ooma Office configuration included role based extension assignment and centralized number administration to align lines with client service functions, and mailbox and call handling workflows were set to route inquiries to the appropriate billing and claims teams.
Operational scope covered customer service and communications functions across Cabot Risk Strategies locations in the New England region, with particular concentration in Massachusetts. The rollout connected employees in hybrid work arrangements, enabling consistent phone presence for client facing staff and creating a single point of telephony administration for the firm.
The implementation improved team connectivity across its Massachusetts offices and supported continuity of client communications for billing, claims and medical records lines. No cost or performance figures were provided.
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Perceptivepro | Professional Services | 30 | $3M | United States | Ooma | Ooma Office | PBX, VoiP and Phone Systems | 2019 | n/a |
In 2019, Perceptivepro implemented Ooma Office, deploying Ooma Office within the PBX, VoiP and Phone Systems category to centralize business telephony for its Kansas City, Missouri office. The deployment referenced Ooma Office Pro and emphasized its call recording capability as the core functional module to capture customer and prospect conversations for sales coaching and quality assurance workflows. Configuration work focused on user provisioning, extension mapping, and call recording retention so sales managers could access recorded calls for playback and coaching sessions, aligning telephony configuration with sales enablement processes.
Operational scope targeted communications and sales functions in the Kansas City location, where recorded calls were used to structure coaching and training. Governance measures established access and review workflows around recorded calls to support sales coaching. Ooma reports that Perceptivepro used call recording to support sales coaching and that the deployment increased their sales closing rate by 28 percent, making the implementation a communications led sales enablement use case within the PBX, VoiP and Phone Systems application context.
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Silicon Valley Dental Care | Healthcare | 10 | $2M | United States | Ooma | Ooma Office | PBX, VoiP and Phone Systems | 2020 | n/a |
In 2020, Silicon Valley Dental Care switched to Ooma Office as its PBX, VoiP and Phone Systems solution. The move addressed communications and patient call handling needs at the Santa Clara and San Jose area dental practice, centralizing voice services for front desk, scheduling, and clinical staff.
Configuration emphasized cloud hosted PBX capabilities including virtual receptionist, automated call routing, user extension management, and mobile softphone support to improve staff mobility for a small team of about ten employees. The deployment used Ooma Office provisioning and phone number porting to consolidate incoming patient lines, reflecting standard PBX, VoiP and Phone Systems operational workflows.
Integrations were implemented to link call routing with practice management functions, enabling caller identification and patient lookup at the point of answer based on Ooma dental industry capabilities. Rollout was scoped to the single California practice and prioritized reception workflows and mobile access, and the practice switched to Ooma Office to escape rising phone rates and to improve patient call handling and staff mobility as stated in project notes.
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Buyer Intent: Companies Evaluating Ooma Office
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