List of Opentext AppEnhancer (formerly ApplicationXtender) Customers
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Since 2010, our global team of researchers has been studying Opentext AppEnhancer (formerly ApplicationXtender) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Opentext AppEnhancer (formerly ApplicationXtender) for Enterprise Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Opentext AppEnhancer (formerly ApplicationXtender) for Enterprise Content Management include: GlobalTranz, a United States based Transportation organisation with 2000 employees and revenues of $250.0 million, The Philadelphia Contributionship, a United States based Insurance organisation with 146 employees and revenues of $116.0 million, P.J. Dick, a United States based Construction and Real Estate organisation with 400 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using Opentext AppEnhancer (formerly ApplicationXtender), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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GlobalTranz | Transportation | 2000 | $250M | United States | OpenText | Opentext AppEnhancer (formerly ApplicationXtender) | Enterprise Content Management | 2016 | MetaSource |
In 2016 GlobalTranz implemented Opentext AppEnhancer (formerly ApplicationXtender) through MetaStor, a MetaSource cloud solution, under the Enterprise Content Management category. The engagement focused on automating invoice capture and proof of delivery processing to accelerate accounts receivable workflows and centralize AR document handling across North America.
The implementation configured Opentext AppEnhancer document capture, metadata extraction, indexing, image repository, and workflow orchestration capabilities to ingest invoices and proof of delivery documents, link them to AR transactions, and route exceptions to accounts receivable teams. Functional modules deployed included automated capture, searchable content storage, retrieval services, and exception routing consistent with Enterprise Content Management operational patterns.
MetaSource acted as the system integrator delivering MetaStor as a cloud hosted platform built on Opentext AppEnhancer, integrating the content repository and workflow engine with GlobalTranz accounts receivable process flows. The operational scope included North America and focused on accounts receivable and AP/AR document processing, enabling centralized access and process orchestration for AR staff.
Governance centered on AR process rules, exception handling workflows, and rapid operational rollout, with the production deployment completed in one month. Reported outcomes in the MetaSource case study include a three day improvement in AR processing time and greater than 50 percent cost reduction in AP/AR processing.
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P.J. Dick | Construction and Real Estate | 400 | $70M | United States | OpenText | Opentext AppEnhancer (formerly ApplicationXtender) | Enterprise Content Management | 2019 | Caso Inc |
In 2019 P.J. Dick implemented OpenText AppEnhancer (formerly ApplicationXtender) to automate accounts payable invoice handling, using the Enterprise Content Management application to centralize invoice document management. The initiative was executed in the United States with Caso Inc acting as the systems integrator to deploy an ECM Toolbox workflow integrated with OpenText AppEnhancer.
Deployment combined OpenText AppEnhancer as the central content repository with an ECM Toolbox workflow layer to provide capture, indexation, automated routing and approval orchestration for AP invoices, aligning with Enterprise Content Management functional patterns. Modules implemented included the ECM workflow and AppEnhancer document management, configured for automated processing and exception handling across invoice lifecycles.
Integrations focused on the ECM Toolbox workflow integration with OpenText AppEnhancer to surface document images, metadata and routing state to AP processors and approvers, supporting a centralized content store and workflow engine across finance operations. Operational coverage targeted accounts payable processes in the US region and was sized to process over 10,000 documents per month while reducing staff requirements and accelerating invoice handling accuracy, as reported in the Caso Inc case study.
Caso Inc led configuration, testing and a phased rollout while implementing governance for workflow change controls and operational runbooks to stabilize AP processing and hand off day to day operations to P.J. Dick finance teams. The implementation included training for AP staff and documented exception procedures to sustain the automated invoice workflow.
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The Philadelphia Contributionship | Insurance | 146 | $116M | United States | OpenText | Opentext AppEnhancer (formerly ApplicationXtender) | Enterprise Content Management | 2015 | Caso Inc |
In 2015, The Philadelphia Contributionship implemented Opentext AppEnhancer (formerly ApplicationXtender) as its Enterprise Content Management platform to accelerate underwriting and policy-change request processing. The deployment focused on insurance operations serving the New York and Pennsylvania region and centralized policy document handling to support faster case assembly and decision workflows.
CASO Inc delivered the rollout using its ECM Toolbox in concert with Opentext AppEnhancer, configuring document capture, image management, metadata indexing, and automated routing capabilities consistent with Enterprise Content Management functional patterns. The implementation emphasized ApplicationXtender module configuration aligned to underwriting and policy-change workflows, enabling structured file assembly, version control, and routed exception handling to support policy administration.
Governance activity included formalizing underwriting intake and policy-change request processes and instituting records controls within the ECM governance framework as part of the regional rollout. The New York / Pennsylvania region deployment delivered substantially faster policy-change throughput and measurable productivity gains, CASO documents report multi-hundred percent improvements.
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