List of OpenText Capture Center Customers
OpenText
275 Frank Tompa Drive,
Waterloo, ON, N2L 0A1,
Canada
Waterloo, ON, N2L 0A1,
Canada
1 519-888-7111
Professional Services
21400
$5.2B
Since 2010, our global team of researchers has been studying OpenText Capture Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText Capture Center for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText Capture Center for Intelligent Document Processing include: Dairy Farmers of America, a United States based Consumer Packaged Goods organisation with 19000 employees and revenues of $24.50 billion, Foodstuffs North Island Limited, a New Zealand based Retail organisation with 26000 employees and revenues of $7.00 billion, SCHOTT, a Germany based Manufacturing organisation with 17392 employees and revenues of $3.24 billion, Huhtamaki India, a India based Consumer Packaged Goods organisation with 2500 employees and revenues of $281.0 million, Bumble Bee Foods, LLC, a United States based Consumer Packaged Goods organisation with 1300 employees and revenues of $177.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenText Capture Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OpenText Capture Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Bumble Bee Foods, LLC | Consumer Packaged Goods | 1300 | $177M | United States | OpenText | OpenText Capture Center | Intelligent Document Processing | 2011 | Optima Consulting |
In 2011, Bumble Bee Foods, LLC implemented OpenText Capture Center as part of an Intelligent Document Processing initiative to automate procure-to-pay invoice capture and processing. The deployment targeted North America accounts payable operations and focused on improving invoice throughput and data quality across supplier invoices.
The implementation combined OpenText Vendor Invoice Management with Invoice Capture Center for SAP, configuring capture, OCR-based extraction, classification, and business-rule validation to enable higher rates of straight-through processing. OpenText Capture Center was configured to apply validation rules and indexing required for automated matching and exception handling within AP workflows.
Integration work connected OpenText Capture Center and Invoice Capture Center for SAP directly to the companys SAP ERP environment, enabling validated invoice data to feed Vendor Invoice Management workflows for routing, approval, and posting. Optima Consulting served as the OpenText implementation partner, delivering integration, configuration, and go-live support for the SAP-connected invoice processing pipeline.
Operational governance changes established centralized capture, standardized validation rules, and updated AP exception handling procedures within Vendor Invoice Management. The customer story reports invoice processing costs declined by approximately 50 percent, discount capture increased, and AP headcount was reduced dramatically.
|
 |
Dairy Farmers of America | Consumer Packaged Goods | 19000 | $24.5B | United States | OpenText | OpenText Capture Center | Intelligent Document Processing | 2014 | n/a |
In 2014, Dairy Farmers of America implemented OpenText Capture Center to digitize milk manifests across its US operations. The deployment used Intelligent Document Processing capabilities to remove manual re-keying and to normalize capture workflows for downstream processing.
Configuration emphasized document intake, image enhancement, optical character recognition and validation queues typical of an Intelligent Document Processing implementation. OpenText Capture Center was configured to classify manifest types, extract structured fields and enforce validation rules before handoff, supporting standard capture automation and exception handling.
The solution was integrated with SAP to transfer extracted manifest data into SAP transactional processes, eliminating manual re-keying and improving data accuracy and back-office efficiency across DFA's US operations. Governance and operational changes included defining capture validation roles and exception workflows to maintain data quality and control throughput.
|
 |
Foodstuffs North Island Limited | Retail | 26000 | $7.0B | New Zealand | OpenText | OpenText Capture Center | Intelligent Document Processing | 2016 | n/a |
In 2016, Foodstuffs North Island Limited implemented OpenText Capture Center as part of an Intelligent Document Processing initiative to automate invoice intake and indexing. The implementation targeted the cooperative support center and 335 member owned stores, addressing a high volume environment where two teams of approximately 18 staff each originally handled 2.5 million documents per year, and where the environment later grew to 4.5 million invoices annually from roughly 1,800 suppliers under a charge through model.
The deployment centralized invoice processing and document capture, using OpenText Capture Center alongside OpenText Vendor Invoice Management for SAP Solutions and OpenText Document Access for SAP Solutions to digitize the end to end invoice workflow from receipt through payment. Configuration focused on combining structured and unstructured data, automated extraction and validation, and routing to SAP driven workflows to reduce manual touch points and enable an automated paperless process that now handles about 90 percent of incoming documents.
Integration architecture emphasized deep connectivity with the existing SAP support center, leveraging the OpenText Suite for SAP to provide document accessibility inside SAP processes, and handling both scanned paper inputs and electronic transfers. Operational throughput included approximately 1.5 million scanned documents and three million documents received via EDI each year, and the program was planned to align with Foodstuffs North Island moving to an SAP HANA database and a HANA app based environment which OpenText will support.
Foodstuffs North Island engaged OpenText Professional Services to review and rationalize accounts payable processes, implement best practice capture and validation rules, and establish training and documentation. Governance workstreams focused on process redesign, root cause analysis for capture exceptions, and creation of performance indicators to sustain automated capture rates and to shift staff from manual processing to vendor and store engagement and exception management.
Reported outcomes from the implementation include lower invoice processing costs, reduced physical storage and courier redistribution, fewer data capture errors and duplicate or lost invoices, and faster responsiveness to store and vendor queries. The organization describes the automated flow as business critical, noting a high dependency on the OpenText Capture Center capability because manual processing could not absorb the current document volume if the system were unavailable.
|
 |
Huhtamaki India | Consumer Packaged Goods | 2500 | $281M | India | OpenText | OpenText Capture Center | Intelligent Document Processing | 2021 | n/a |
In 2021 Huhtamaki India implemented OpenText Capture Center as a core component of an Intelligent Document Processing initiative targeting finance and accounting automation. The deployment was positioned alongside OpenText AppWorks low code tooling and OpenText Content Server to centralize document intake and lifecycle management.
The implementation focused on invoice capture, validation and routing workflows, using OpenText Capture Center for automated document ingestion, OCR and data extraction. OpenText AppWorks provided process orchestration and low code form and case management, while OpenText Content Server retained classified document storage and records management, creating a connected stack for Intelligent Document Processing.
Integrations explicitly included OpenText AppWorks and OpenText Content Server, with Muraai Information Technologies listed as the partner on the engagement. Operational coverage emphasized the finance and accounts team, enabling queue based processing and role based approvals across transactional workflows.
Governance and rollout centered on dashboard led monitoring and workflow controls, giving finance managers visibility into transactions in the queue, processed items, pending approvals and unprocessed items. The solution architecture established centralized capture and downstream orchestration with dashboards for transaction insight, improving operational transparency for Huhtamaki India.
|
 |
SCHOTT | Manufacturing | 17392 | $3.2B | Germany | OpenText | OpenText Capture Center | Intelligent Document Processing | 2019 | n/a |
In 2019, Schott implemented OpenText Capture Center to deliver Intelligent Document Processing for its accounts payable function across global shared service centers. The deployment was Europe-focused according to the vendor case study, and it targeted invoice intake, validation, and posting workflows to accelerate AP transaction handling.
Schott deployed OpenText Vendor Invoice Management together with OpenText Intelligent Capture for SAP, leveraging OpenText Capture for SAP solutions for document capture, OCR, and automated data extraction. Configuration centered on invoice classification, line item extraction, and exception routing to align captured data with SAP posting rules and reduce manual intervention.
Integration work connected capture output and validation feeds directly into SAP financials, enabling automated invoice posting and rule-based exception escalation. Operational coverage consolidated processing into the companys shared service centers, centralizing invoice ingestion, validation, and approval orchestration across regions rather than maintaining fragmented site-level processes.
Governance focused on standardized AP workflows and rules-driven exception management to shorten approval cycles and enforce consistent validation across teams. The vendor case study reports that after the OpenText Capture Center implementation invoice posting time fell from days to minutes and processed volumes tripled, reflecting a step-change in AP throughput and latency following the deployment.
|
Showing 1 to 5 of 5 entries
Buyer Intent: Companies Evaluating OpenText Capture Center
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating OpenText Capture Center. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating OpenText Capture Center for Intelligent Document Processing include:
- Endorphina Czech Republic, a Czech Republic based Leisure and Hospitality organization with 150 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
 |
Endorphina Czech Republic | Leisure and Hospitality | 150 | $20M | Czech Republic | 2026-01-05 |
FAQ - APPS RUN THE WORLD OpenText Capture Center Coverage
OpenText Capture Center is a Intelligent Document Processing solution from OpenText.
Companies worldwide use OpenText Capture Center, from small firms to large enterprises across 21+ industries.
Organizations such as Dairy Farmers of America, Foodstuffs North Island Limited, SCHOTT, Huhtamaki India and Bumble Bee Foods, LLC are recorded users of
OpenText Capture Center for Intelligent Document Processing.
Companies using OpenText Capture Center are most concentrated in Consumer Packaged Goods, Retail and Manufacturing, with adoption spanning over 21 industries.
Companies using OpenText Capture Center are most concentrated in United States, New Zealand and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of OpenText Capture Center across Americas, EMEA, and APAC.
Companies using OpenText Capture Center range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 60%.
Customers of OpenText Capture Center include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified OpenText Capture Center customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Intelligent Document Processing.