List of OpenText Core Archive (formerly IXOS) Customers
OpenText
275 Frank Tompa Drive,
Waterloo, ON, N2L 0A1,
Canada
Waterloo, ON, N2L 0A1,
Canada
1 519-888-7111
Professional Services
21400
$5.2B
Since 2010, our global team of researchers has been studying OpenText Core Archive (formerly IXOS) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText Core Archive (formerly IXOS) for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText Core Archive (formerly IXOS) for Document Management include: Kingfisher, a United Kingdom based Retail organisation with 73178 employees and revenues of $16.30 billion, Transport for London, a United Kingdom based Transportation organisation with 28501 employees and revenues of $12.10 billion, Royal Mail Group, a United Kingdom based Transportation organisation with 125203 employees and revenues of $10.98 billion, Burberry, a United Kingdom based Retail organisation with 7299 employees and revenues of $3.24 billion, BOC UK & Ireland, a United Kingdom based Oil, Gas and Chemicals organisation with 2286 employees and revenues of $1.53 billion and many others.
Contact us if you need a completed and verified list of companies using OpenText Core Archive (formerly IXOS), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OpenText Core Archive (formerly IXOS) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Amcor Flexibles UK | Manufacturing | 433 | $131M | United Kingdom | OpenText | OpenText Core Archive (formerly IXOS) | Document Management | 2011 | n/a |
In 2011, Amcor Flexibles UK implemented OpenText Core Archive (formerly IXOS) to support finance document lifecycle and accounts payable automation. The Document Management deployment targeted invoice archiving and retrieval across nine company codes in Europe and two shared service centers in the UK and France, with an explicit objective to replace manual invoice entry with OCR and automated invoice processing.
The implementation included Archive Server setup and the installation and configuration of OpenText Core Archive (formerly IXOS) viewer to enable in-line invoice viewing within Vendor Invoice Management. Functional modules delivered included OpenText Vendor Invoice Management components, Invoice Capture Centre OCR processing, activation of VIM authorization objects, and application of Service Packs 1, 2 and 3. Configuration work covered ICC country and site recognition, exception workflow definitions, and the Approval Portal for non-PO FI invoice approvals.
Integrations were executed with an SAP ECC 6 environment and a VIM 7.5 instance, with ICC Invoice Capture Center 7.5 integrated to automate capture and routing into VIM. The Archive Server was bound into the VIM processing chain so invoices could be viewed and retrieved during exception handling and approvals. Two shared service centers were configured to process invoices centrally, with invoice capture and automated posting flows designed to operate across the defined European company codes.
Project governance and rollout followed structured SAP project practices, including requirements workshops, solution blueprint and functional design sessions, system customizing and testing, creation of technical and user documentation, and key-user and end-user training. Transport request management and post-go-live support were part of ongoing operations, along with upgrade project planning. The project was completed on time and in budget successfully.
|
 |
BOC UK & Ireland | Oil, Gas and Chemicals | 2286 | $1.5B | United Kingdom | OpenText | OpenText Core Archive (formerly IXOS) | Document Management | 2015 | n/a |
In 2015, BOC UK & Ireland deployed OpenText Core Archive (formerly IXOS) as their Document Management solution to centralize scanned delivery notes and proof of delivery documentation. The implementation focused on document imaging workflows that captured copy signed delivery notes on a daily cadence and enforced consistent indexing rules across operational sites.
OpenText Core Archive (formerly IXOS) was configured to support daily scanning operations, manual indexing, and control file processing. Implementation details include the use of complete daily lookup tables to ensure manual notes are automatically indexed to the correct delivery note number, routine manipulation of the index box when required, and scheduled scanning quality maintenance including daily scanner cleaning and remediation of poor quality documentation.
Operational coverage emphasized logistics and customer service document handling, with teams booking in post daily, processing POD requests promptly, and escalating system faults. The implementation included explicit operational procedures to report IXOS issues via the Global Service Desk and handled document imaging tasks such as running control files and accurate indexing to maintain traceability for deliveries.
Governance and rollout practices were operationally focused, with documented daily routines, escalation paths to the Global Service Desk, and on-the-job training to onboard new team members. Process controls centered on data accuracy, scanner maintenance, and timely handling of customer proof of delivery requests to preserve operational consistency within the Document Management environment.
|
 |
Burberry | Retail | 7299 | $3.2B | United Kingdom | OpenText | OpenText Core Archive (formerly IXOS) | Document Management | 2011 | n/a |
In 2011 Burberry implemented OpenText Core Archive (formerly IXOS) as its Document Management platform. The deployment targeted Burberry Fashion Retail and was configured to provide enterprise content archiving and SAP-integrated document storage, linking OpenText Core Archive to SAP ECC 6.0 AFS and Retail modules. DaRT customization was applied to adapt content ingestion and retrieval workflows to retail-specific processes.
OpenText Core Archive (formerly IXOS) was provisioned as a central content repository supporting archival, indexed search, and retention governance functions typical of Document Management solutions. The implementation focused on integrating application-level document flows from SAP ECC 6.0 into the archive, enabling retrieval and lifecycle management across retail business functions such as order to cash and merchandise records. Governance and workflow adjustments emphasized connector-driven ingestion from SAP and customized DaRT logic to map AFS and Retail document types into the OpenText Core Archive repository.
|
 |
Clariant UK | Oil, Gas and Chemicals | 150 | $30M | United Kingdom | OpenText | OpenText Core Archive (formerly IXOS) | Document Management | 2007 | n/a |
In 2007, Clariant UK implemented OpenText Core Archive (formerly IXOS) as its Document Management solution for Accounts Payable operations at Clariant Services UK. The deployment supported invoice intake and archival workflows used by AP staff and was associated with day to day processing tasks that ensured invoices were ready for BACS runs.
The implementation used document capture and archive capabilities in OpenText Core Archive (formerly IXOS) to scan and store supplier invoices, apply indexing metadata, and enable retrieval for query handling. Operational activity documented during 2007 through 2009 shows scanning of invoices via Livelink and Ixos, and manual data posting into SAP, indicating capture to archive plus human assisted invoice verification and indexing as core functional elements.
Integrations are explicitly tied to Livelink for scanning and to SAP for accounts payable posting, reflecting a workflow where archived images and indexed records supported SAP input and supplier statement reconciliation. Governance and process scope centered on the Accounts Payable function, with responsibilities including timely processing for payment runs, telephone query resolution, and supplier statement checks.
|
 |
Invista Textiles | Manufacturing | 196 | $50M | United Kingdom | OpenText | OpenText Core Archive (formerly IXOS) | Document Management | 2009 | n/a |
In 2009 Invista Textiles implemented OpenText Core Archive (formerly IXOS) to provide Document Management capabilities for its shared services finance operations. The implementation built on work performed from 2006 through 2009 where finance key users and shared services staff prepared accounts payable and receivable processes for automation.
OpenText Core Archive (formerly IXOS) was configured to support document capture, IXOS scanning and workflow, and archival indexing across the shared services center. Specific modules and configurations included IXOS Scanning and Workflow for YP4 and WP1 and Vendor Invoice Management for YP4, with document retention and retrieval controls aligned to the Document Management category.
The project integrated a bespoke automated bank interface for WP1 and linked Vendor Invoice Management workflows to accounts payable and accounts receivable functional streams, reflecting direct technical connections between the archive solution and finance transaction processing. Operational coverage focused on European finance teams and the shared services center, with more than 25 end users supported through first line helpdesk responsibilities.
Governance was anchored by a finance Key User who served as the European representative during concurrent SRM implementation, and first line software support responsibilities were assigned to the internal finance support team. Additional mini projects within the shared services center were executed under the same OpenText Core Archive (formerly IXOS) deployment, extending scanning, workflow, and invoice management controls across finance operations.
|
 |
|
Retail | 73178 | $16.3B | United Kingdom | OpenText | OpenText Core Archive (formerly IXOS) | Document Management | 2011 | n/a |
|
|
|
|
Government | 12193 | $597M | United Kingdom | OpenText | OpenText Core Archive (formerly IXOS) | Document Management | 2017 | n/a |
|
|
|
|
Government | 7000 | $1.4B | United Kingdom | OpenText | OpenText Core Archive (formerly IXOS) | Document Management | 2010 | n/a |
|
|
|
|
Transportation | 125203 | $11.0B | United Kingdom | OpenText | OpenText Core Archive (formerly IXOS) | Document Management | 2007 | n/a |
|
|
|
|
Life Sciences | 2000 | $1.0B | United Kingdom | OpenText | OpenText Core Archive (formerly IXOS) | Document Management | 2011 | n/a |
|
Showing 1 to 10 of 17 entries
Buyer Intent: Companies Evaluating OpenText Core Archive (formerly IXOS)
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating OpenText Core Archive (formerly IXOS). Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD OpenText Core Archive (formerly IXOS) Coverage
OpenText Core Archive (formerly IXOS) is a Document Management solution from OpenText.
Companies worldwide use OpenText Core Archive (formerly IXOS), from small firms to large enterprises across 21+ industries.
Organizations such as Kingfisher, Transport for London, Royal Mail Group, Burberry and BOC UK & Ireland are recorded users of
OpenText Core Archive (formerly IXOS) for Document Management.
Companies using OpenText Core Archive (formerly IXOS) are most concentrated in Retail, Transportation and Oil, Gas and Chemicals, with adoption spanning over 21 industries.
Companies using OpenText Core Archive (formerly IXOS) are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of OpenText Core Archive (formerly IXOS) across Americas, EMEA, and APAC.
Companies using OpenText Core Archive (formerly IXOS) range from small businesses with 0-100 employees - 5.88%, to mid-sized firms with 101-1,000 employees - 29.41%, large organizations with 1,001-10,000 employees - 41.18%, and global enterprises with 10,000+ employees - 23.53%.
Customers of OpenText Core Archive (formerly IXOS) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified OpenText Core Archive (formerly IXOS) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Document Management.