List of OpenText eDiscovery Customers
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Since 2010, our global team of researchers has been studying OpenText eDiscovery customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText eDiscovery for Legal Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText eDiscovery for Legal Practice Management include: Pillsbury Winthrop Shaw Pittman, a United States based Professional Services organisation with 1500 employees and revenues of $750.0 million, Phillips Lytle, a United States based Professional Services organisation with 340 employees and revenues of $55.0 million, Gleiss Lutz, a Germany based Professional Services organisation with 200 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenText eDiscovery, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OpenText eDiscovery customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Gleiss Lutz | Professional Services | 200 | $30M | Germany | OpenText | OpenText eDiscovery | Legal Practice Management | 2022 | n/a |
In 2022, Gleiss Lutz implemented OpenText eDiscovery to support its Legal Practice Management needs. The deployment targeted legal and investigations teams and corporate litigation processes in Germany, concentrating on large, complex matters that require high-volume review and structured evidence handling.
The OpenText eDiscovery application was embedded into existing review workflows and configured to capture and normalize metadata and to manage native document transfer for review and analysis. The firm developed an automated hand off mechanism called FactSync to push processed metadata and native files directly into its internal FactTracker tool, reducing manual export and re-ingest steps.
Integrations were limited to the internal FactTracker tool as the primary downstream repository for matter-level facts and evidentiary material, with OpenText eDiscovery acting as the primary engine for collection, indexing and review staging. Operational coverage focused on Germany and spanned litigation, investigations and corporate legal teams, aligning review, document management and case intake processes.
Governance emphasized standardized review to tracker hand off and automation of transfer workflows to control data fidelity during handover. The implementation improved scalability, reduced manual handover errors and accelerated insight delivery for high-stakes matters.
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Phillips Lytle | Professional Services | 340 | $55M | United States | OpenText | OpenText eDiscovery | Legal Practice Management | 2021 | n/a |
In 2021, Phillips Lytle standardized its eDiscovery operations on OpenText eDiscovery, deploying the OpenText Axcelerate cloud platform to support Legal Practice Management workflows. The initiative positioned OpenText eDiscovery as the firmwide platform for matter-centric review, analytics, and secure cloud hosting across the law firm.
The OpenText eDiscovery deployment emphasized machine learning assisted review and advanced analytics capabilities, configured to accelerate document review and surface high-value evidence. The implementation leveraged cloud scalability and hardened security controls native to the OpenText Axcelerate cloud platform, aligning platform configuration with standard eDiscovery processing, indexing, and review workflows common to Legal Practice Management deployments.
Operational coverage targeted legal and eDiscovery workflows across the United States, improving accessibility for remote attorneys and centralizing evidence handling for litigation support and dispute response functions. The platform was used by attorneys and litigation support staff to conduct remote review, analytics-driven triage, and collaborative redaction and production coordination.
Governance centered on standardizing procedures around a single cloud platform, reducing infrastructure footprint and rationalizing vendor relationships. The deployment delivered improved scalability, security, and analytics while reducing infrastructure and vendor costs, and it produced faster review throughput through machine learning and improved accessibility for remote attorneys as reported by the firm.
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Pillsbury Winthrop Shaw Pittman | Professional Services | 1500 | $750M | United States | OpenText | OpenText eDiscovery | Legal Practice Management | 2018 | n/a |
In 2018, Pillsbury Winthrop Shaw Pittman implemented OpenText eDiscovery, deploying OpenText Axcelerate to bring eDiscovery and advanced analytics in-house across its global legal practice. This implementation is categorized under Legal Practice Management and targeted investigations and document review workflows for a global firm with major United States operations.
The deployment configured core eDiscovery capabilities including indexed document ingestion, early case assessment workflows, machine learning driven review models, and advanced analytics instrumentation. OpenText Axcelerate was used to operationalize document review pipelines and to support accelerated data triage, privilege tagging, and relevance scoring typical of Legal Practice Management platforms.
Pillsbury later integrated OpenText Magellan AI capabilities to augment analytics and model training within the Axcelerate environment, enabling in-platform natural language processing and predictive review assistance. The project centralized eDiscovery processing and analytics in-house, reducing reliance on multiple outside vendors and external hosting providers while keeping case data within firm-controlled infrastructure.
Governance and process changes focused on consolidating investigations and review workflows under a centralized eDiscovery operating model, standardizing early case assessment practices and vendor engagement policies. Outcomes explicitly included faster early case assessment, machine learning driven review, and reduced dependence on outside vendors and hosting costs.
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